Pulte Homes Reviews in Charleston, SC

Overall I am very satisfied with our purchase. I would say the disappointment comes in the details. I wouldn't close on your home until every defect is corrected. It's been 3 months since I closed on my house and I still haven't gotten corrected several things that should only take someone a few hours to come and fix.

Building with Pulte homes was a positive experience. From the initial consultation, through the design appointment and the build process. There were some issues at move in, but our build manager Don took care of all of them in a very efficient manner. He was fantastic. With any new home, nothing will be perfect. There was paint splatter on places it should not have been, minor imperfections in installation pieces, and so on. I am overall happy with the experience and have already referred multiple family members who are buying in the oakfield community!

Most of our experience was great. Our site supervisor was very attentive handled most of our concerns quickly. We love our home.

Diane did a gret job with guiding us through the purchase. Justine was terrific with keeping us current on the build. His photo updates were very important to us as we elected to not travel to charleston during this time due to Covid. Justin remains very responsive with post close items.

During our building process we were working though COVID, unfortunately we lost our sales person but was replaced quickly. Right after we completed we then lost our lead contact for construction. Developing relationship during this process is a key and the loss of both was unnerving. Overall, still had a good experience with Pulte.

Recommend to ask lots of questions when building new. To participate in the building process as much as possible. We were out of state and were not able to fully participate or visit. Pulte has a great on -site manager at Primus, who is very professional & responsive to our questions after we have moved in, as well as setting up vendor returns for any needed corrections timely.

Pulte builds homes quickly and the workmanship is very good, however, it is not excellent. In some cases, the workers did not clean up all of their glue, paint, and caulk residues, making move in more work than expected.

Closed on 6/16 and working through items that need attention. My builder has been responsive in all cases but the quality of the subs has not been adequate. Appointments have been made and the subs don't show up or when they do they don't complete the job Very frustrating.

Yes, we had a wonderful experience. Very positive!

Monitor your house as it is being built. Subcontractors seem to have no pride at least in the work they did on my house. The builder manager did make it right to make sure things were fixed. Do not build during COVID and while supplies are low.

The builder site supervisor was great! There were some building practices where the workers were messy and didn’t care about going the whole nine yards to do it in the best way possible.

We absolutely fell in love with the model home at The Reserve at Stono Ferry. Although we love our home; the location; and the floor plan, it is obvious that the level of craftmanship for the fit and finish of the model home is of a higher standard than that of our home.

The purchase and building process was on point! Trying to get items that need repair/replaced has been a very slow process!

Overall, the house structure and quality is better than other builders.

I would say quality was not what we expected for the money we paid. There were some issues we experienced but they were eventually resolved. We are still removing excess paint splatters on floors and tile which I would think should have been taken care of during a quality inspection. Also I highly recommend a deep cleaning of the house prior to closing as we had to clean everything from floors, doors, windows and blinds. When asked why it was so dusty we were told they only do 'construction clean'. Which again for the money paid for the home, a deep cleaning by a professional crew would have gone along way. ... More

Check over everything closely. The contractors do average work and will try and hide their mistakes.

My family loves our new home. However, the craftmanship was very subpar. There was absolutely no attention to detail, culking was poor, edges were not finished and smooth, nail tracks still up, paint not smooth. For the amount we paid for this house those things should have been perfect. Those flaws took away from overall quality of the home.

Communication is not their strength!

We have had several issues with our home and Shane has been extremely responsive and willing to try to make it right. Unfortunately, our microwave has never worked, and it has been 60 days and Kitchen Aide has still not resolved the issue, despite two trips to repair. We expect a new home wo have everything work and that it should be replaced and not fixed. We have also had several issues with attic doors that needed replacement. Despite two repair visits they are still not completed. The quality of workmanship seems to lack the attention to detail and some of the workers just want to get it done versus doing it correctly. Again, Shane has been very responsive and acted quickly, but some of the issues still remain. ... More

We love our new home and most of the process was very smooth. The sales rep and design center were wonderful. However, our construction manager was unresponsive at times and is yet to fix any of our post-move-in punch items. We would buy again with Pulte but would voice our concerns louder and earlier if we ended up with a poor construction manager again.

Overall it was an easy process. Definitely some things here and there that could be improved upon- paint randomly places, carpet not fully against wall, and baseboard transitions not flush.

All of the on-site customer-facing representatives for Pulte were first rate--absolutely superb! Wish we could say the same for the behind the scenes characters who moved up our closing date by a month, costing us thousands of out-of-pocket dollars we weren't anticipating to have to pay.

This builder did a good job.

The finishes in the home are beautiful. However, sometimes it feels like shortcuts were taken in other areas of the home in order to produce quantity over quality.

Concrete was rushed Already seeing a crack on the front porch Sidewalks were poured on a rainy day and it shows Painters were careless Buyers atay on your builder