Skip main navigation

Pulte Homes Reviews in Charleston, SC

What Charleston Homeowners Have to Say About Pulte Homes.

Read all 249 verified reviews from homeowners that built a new home with Pulte Homes in the Charleston area. Charleston homeowners have rated Pulte Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.1 out of 5 stars in Charleston Area

249 Reviews in Charleston Area

Ratings by Category

Overall 4.1

Quality 3.9

Trustworthiness 4

Responsiveness 3.9

Pulte Homes in Charleston Area

View Homes

Customer Reviews

Pulte Homes - This builder did a good job.

  • Leroy S.
  • Verified HomeBuyer
  • September 14, 2021
  • Johns Island, SC

This builder did a good job.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Pulte Homes - Good experience except with mortgage persons

  • William A.
  • Verified HomeBuyer
  • September 08, 2021
  • Hollywood, SC

Good experience except with mortgage persons

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

great quality

  • Deborah P.
  • Verified HomeBuyer
  • September 07, 2021
  • Hollywood, SC

We love everything about our new home! We were thrilled to be able to pick out all of the finishes and make our home custom to us -they offered a lot of choices to really make the hone work for us as a family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Somewhat Disappointing

  • Edward C.
  • Verified HomeBuyer
  • August 04, 2021
  • Hollywood, SC

We absolutely fell in love with the model home at The Reserve at Stono Ferry. Although we love our home; the location; and the floor plan, it is obvious that the level of craftmanship for the fit and finish of the model home is of a higher standard than that of our home.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Pulte Homes - It was good and smooth

  • Hardik P.
  • Verified HomeBuyer
  • August 04, 2021
  • Summerville, SC

It was good and smooth

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Once you close you are on your own.

  • Gerald T.
  • Verified HomeBuyer
  • August 03, 2021
  • Hollywood, SC

What is considered standard is very cheap. Nickle and dime you to include any upgrades.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

The Team

  • Anthony T.
  • Verified HomeBuyer
  • July 07, 2021
  • Johns Island, SC

The Team of individuals we worked with, Jamie, Alexandra and Ann-Mishoe went over and above to ensure that we were happy with everything!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality workmanship. From windows to walls,electrical & plumbing all very well out together

  • Gary T.
  • Verified HomeBuyer
  • July 06, 2021
  • Summerville, SC

We are happy in our new home and glad we put our trust with Pulte Builbers. EXCELLENT JOB.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The purchase and building process was on point!

  • Jeffrey A.
  • Verified HomeBuyer
  • July 03, 2021
  • Johns Island, SC

The purchase and building process was on point! Trying to get items that need repair/replaced has been a very slow process!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - Great build and quality materials!

  • Jaime E.
  • Verified HomeBuyer
  • June 29, 2021
  • Summerville, SC

Great build and quality materials! Worth every penny.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The integrity of the people representing Pulte.

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • Johns Island, SC

The builder is forced to employ subs that are not the quality that we experienced with our prior Pulte Homes. Pulte appears to be pushing its subs to get things done quicker rather than better. Pulte appears to rely on its post settlement process of repairing and/or replacing items or workmanship that should have been done right in the first place. The process simply stated is that you tell us what is wrong and we will check it out and get it corrected as soon as we can (which is not necessarily quickly). We would have to give much thought before we would purchase another Pulte Home.

Total Score 5


Quality 2

Trustworthiness 4

Responsiveness 2

Quality of workmanship and materials, attention to detail by project foreman, Mary Hawf, accuracy of deadlines and completion, responsiveness to my questions and concerns

  • Diane L.
  • Verified HomeBuyer
  • June 02, 2021
  • Johns Island, SC

Can't say enough good things about Pulte Builders and the quality of the home they produce. Incredible value and quality, competent and friendly workers and managers, attention to detail, and responsiveness to my questions and concerns produce a first class product for a reasonable cost.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great overall experience from Laura in Sales to Ryan in the Field

  • Josuan N.
  • Verified HomeBuyer
  • May 26, 2021
  • Summerville, SC

Great overall experience from Laura in Sales to Ryan in the Field

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome communication & responsiveness

  • Debra W.
  • Verified HomeBuyer
  • May 26, 2021
  • Johns Island, SC

Overall, we had a great experience with Pulte. Considering all the issues with COVID, they stayed on track with the build out. It took just over 4 months which is amazing. The communication along the way was great & very quick & responsive to any issues we had. Would highly recommend!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

mostly positive experience, great customer service

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2021
  • Johns Island, SC

Building with Pulte homes was a positive experience. From the initial consultation, through the design appointment and the build process. There were some issues at move in, but our build manager Don took care of all of them in a very efficient manner. He was fantastic. With any new home, nothing will be perfect. There was paint splatter on places it should not have been, minor imperfections in installation pieces, and so on. I am overall happy with the experience and have already referred multiple family members who are buying in the oakfield community!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

You can really feel the quality of the home construction.

  • David J.
  • Verified HomeBuyer
  • May 26, 2021
  • Johns Island, SC

The best value and quality built homes in this area. I highly recommend Pulte over all others.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I really appreciated the constant communication from both Christina and Matt.

  • Josephine B.
  • Verified HomeBuyer
  • May 19, 2021
  • Johns Island, SC

The people who sell and build your home are amazing and truly care about your home. The craftsmanship is wonderful. We've been so happy with how our home was built. We also were amazed at all the options you can choose from when selecting finishes. I also love the layout of our home, it's very functional.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • Brian H.
  • Verified HomeBuyer
  • May 14, 2021
  • Mount Pleasant, SC

This is our first home purchase and the experience left deep scars. Pulte delivered us an unfinished house that still is not complete 45 days post closing. We had to follow up more than what we felt was acceptable throughout the build process to ensure quality standards were being met. Communication was poor throughout the build and continues post closing as we try to get our house completed.

Pulte Homes responded:
We are so sorry to hear that you are disappointed in your experience especially because this should be such an exciting time for you. We would like to help address your concerns and make leadership aware of this situation. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Pulte Homes - From the mortgage to still trying to get multiple poor quality

  • John W.
  • Verified HomeBuyer
  • May 12, 2021
  • Johns Island, SC

From the mortgage to still trying to get multiple poor quality and craftsmanship issues fixed, it’s been a nightmare. House should have never passed inspection with all the issues. The original “foreman” left to take another position so I guess he didn’t care. The new boss Don has inherited his problems and is trying his best. If this was custom built with conventional construction loans, they would never get the 20% hold “punch list” payment. No wonder Pulte does business this way.

Pulte Homes responded:
We are so disappointed to hear that you have had a frustrating time getting your issues addressed but we would like to help. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we will be sure to escalate those items for you. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

Great Project Manager / Builder

  • Christopher H.
  • Verified HomeBuyer
  • May 12, 2021
  • Summerville, SC

The experience was seamless and our builder (Ryan) did an excellent job customizing our home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great home!

  • Jeffrey P.
  • Verified HomeBuyer
  • May 12, 2021
  • Summerville, SC

Great home! First contact, sales, loan, building supervisor, and closing are all excellent, I would recommend Pulte to anyone seeking a new well built home. This is my third new Pulte home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Cat and Mouse game for workmanship issues

  • Marian R.
  • Verified HomeBuyer
  • May 12, 2021
  • Mount Pleasant, SC

While I believe that I have made a good investment here, I am disappointed that Pulte has not been honorable in addressing workmanship issues including scratched windows, squeaky floors, inferior paint job, dented appliances, etc. It has been my experience that Pulte waits to see if I notice these deficiencies rather than address them upfront. As I have pointed out the issues, I get pushback as if I’m being overly picky.

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 3

Pulte Homes - The people who work for Pulte - very professional and kind.

  • Linda S.
  • Verified HomeBuyer
  • April 08, 2021
  • Johns Island, SC

The people who work for Pulte - very professional and kind.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Most of our experience was great.

  • Trevor B.
  • Verified HomeBuyer
  • March 11, 2021
  • Johns Island, SC

Most of our experience was great. Our site supervisor was very attentive handled most of our concerns quickly. We love our home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Dont buy Pulte!

  • Lawrence C.
  • Verified HomeBuyer
  • March 03, 2021
  • Summerville, SC

Don’t believe the hype ! The houses are nice but way over priced especially what you get and the size of the lot . Our main issue is the fact that when we closed on our house it still was not finished ! It’s taking about a month to finally get things to about 90% . There is much better builders out there that will actually finish a build before you move into it . I would not recommend Pulte to anybody! No integrity or Quality control process .

Pulte Homes responded:
We are so disappointed to hear that you had such a negative experience and would no longer recommend Pulte. We would like to learn more about your experience so we can escalate your concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. Thank you. ^AH

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 3