Pulte Homes Reviews in Charlotte, SC
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What Charlotte Homeowners Have to Say About Pulte Homes.
Read all 331 verified reviews from homeowners that built a new home with Pulte Homes in the Charlotte area. Charlotte homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes
has 4.2 out of 5 stars in Charlotte Area
331 Reviews in Charlotte Area
Pulte Homes in Charlotte Area
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Customer Reviews
Many defaults in the building of this home. Paid over 400,000 dollars for this home and the Drive way cracked up as well as discoloring of the cement. I’m very disappointed and expected so much more.
- Clara G.
- Verified HomeBuyer
- January 08, 2020
- Charlotte, NC
Very disappointed in the workmanship of our home.
Pulte Homes responded:
We are very sorry to hear that the homebuilding experience didn't meet your expectations and left you disappointed in us especially because buying a new home should be such an exciting time. We would like the opportunity to address your concerns and would appreciate if you could email socialcare@pultegroup.com. ^Abby
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Its been a very stressfull experience throught out the process for me
- Sunnish Reddy A.
- Verified HomeBuyer
- August 10, 2024
- Concord, NC
I had a very stressful and negative experience throughout the construction process. I received incorrect information about several items, and some things that were supposed to be completed by the closing date are still in progress. Additionally, items that were promised to be delivered were dismissed as mistakes by the sales team. These issues were not even listed in the attorney's documentation as deliverable items.
Pulte Homes responded:
Hi Sunnish, thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Very poor quality build at expensive price
- Anonymous
- Verified HomeBuyer
- April 12, 2023
- Concord, NC
Found multiple major issues after moving in, regret the purchase now. They haste the closing and later found two big holes in the wall behind the kitchen cabinets leading to rodents. Having issues with AC unit.
Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
James
- Anonymous
- Verified HomeBuyer
- November 03, 2022
- Matthews, NC
Why did Pulte require me a disabled retired veteran to pay 17k dollars down payment to start my contract to build my home. My credit scores were above 800 during the buying process. Also Pulte only offered a 30 day closing option just to wait for the interest rate to rise.
Pulte Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Very bad quality construction and very bad builder
- Rahul T.
- Verified HomeBuyer
- May 04, 2022
- Matthews, NC
I will not recommend anyone to buy pulte house , it would be better if you buy small builder house and save your money. Pulte is very bad and they don’t build quality house. Provide wrong in while booking and hide things at contract time.
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Pulte Homes - Buying a home with Pulte was the worst experience I have ever
- Anonymous
- Verified HomeBuyer
- June 09, 2021
- Matthews, NC
Buying a home with Pulte was the worst experience I have ever had. I we’
Pulte Homes responded:
We are incredibly disappointed to hear that you had such a negative experience building your home with us. We would like to learn more so we can address your concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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