Pulte Homes Reviews in Charlotte, SC

We have had no negative experiences with the sales staff ( Brad) and Russ. We would recommend this company to others.

Overall great experience, especially Kelly the sales agent was very caring. The loan process was frustrating due to communication breakdowns and phone calls not being returned in a timely manner. All other experiences were pleasant.

The home was a little late in getting closed. The local agents were helpful, but our relator had to intervene to get things taken care of. The home is nice, but there are a few quality items with the HVAC system and some fit & finish details as well. The superintendent was helpful to get things taken care of from the punch list. As we continue to live in the house we have found a few more items that will be on our 1 year warranty list.

Clear communication, but workmanship is a bit mid tier.

Totally recommend getting a house in steward’s landing beautiful homes I have a Hampton house and it is the best house ever love it

This was our first new build home.

Quality is the biggest concern. From the building materials to the construction process itself, there are issues at every stage. Initially, I believed that Pulte was responsible for the end-to-end delivery with a strong focus on quality, but that’s clearly not the case. There are still numerous areas where things are falling short. Given the price I paid, I don’t believe it’s worth it. The overall experience doesn’t align with the expectations set at the time of purchase.

Pulte staff has a great Team.

Everyone one from sales to the construction manger, the design center to the finance team were in constant contact with me throughout all processes. They were very professional and kept me abreast of all phases/stages. John C went above and beyond to ensure all issues were resolved expeditiously.

Travis and John were incredibly helpful throughout the entire building process. They kept me informed every step of the way, ensuring I felt involved and confident. I appreciated being able to stop by and see the quality materials and workmanship at each stage. It’s reassuring to know my new home is built to last. Plus, the area is beautiful and so peaceful—I couldn’t be happier!”

Liza was great showing different floor plans. She was very quick to respond with any questions.

Very bad experience with Pulte. Not at all satisfied. Even the small builders doing great job and service to the customers. Here starting from Sales, Mortgage, Design Center and Construction Manager and Top Management only shows attitude nothing else. I would strongly recommend not to go with Pulte not worth of Money.

We had a bad experience with Pulte. We have walked into Pulte Sales office with specific requirements (lots with flatter backyard) and was routed to the available lots saying the requirements are met with those lots. The lots were considerably flatter when we signed the contract. To my surprise, just a week before closing they made it so steep that all we have is less than 25% usable backyard. We feel like we have been deceived and cheated. We invest our hard earned money to get this outcome. It is not just me, there are several others who have this issue. I would not recommend Pulte.

Dustin and his team have been very helpful with all my concerns, and continue with any follow-up questions even after closing.

Once our closing was complete, the response to the issues are way too slow Had to contact them numerous times.

Material not as expensive

Overpriced ,quality is moderate .

I had a very stressful and negative experience throughout the construction process. I received incorrect information about several items, and some things that were supposed to be completed by the closing date are still in progress. Additionally, items that were promised to be delivered were dismissed as mistakes by the sales team. These issues were not even listed in the attorney's documentation as deliverable items.

was hoping for better quality home and a better response for issues reported but a mediocre response

We are very excited about the house we bought month ago and we enjoyed every moment

Warranty does not include irrigation system

My Pulte sales rep, Kim J, did not sell me my home, rather she showed me what living in a Pulte home could be. She was honest and supportive and ensured that we got our dream home in an incredible community. Couldn’t be happier!

Matt and the other guy were pretty good to deal with. They're great at getting problems fixed when noticed. They communicated really well during the closing process to let me know what is happening and what they fixed.

There are many issues with this home buying experience. First, before we went under contract we were told that the neighborhood would be only homes and that there were not going to be any townhomes built in the neighborhood. We were also told that the area beside the mail boxes was reserved for the construction of a pool with a play area and a splash pad for the children in the neighborhood. Unfortunatley this is not the case because now there is a plan to build roughly 170 townhomes in the front of the neighborhood connected to the neighborhood entrance road and the townhome owners will be granted access to the amenities. Besides the fact of the information being untrue, the infrastructure of the area can barely support its current population, the addition would cause an additional strain. Secondly, the amount of time between the final walk through and closing date are too close to one another which forces poor workmanship issues to not be resolved. There are so many other issues with Pulte's process but we are all intelligent enough to understand cause and effect, and the difference between being legally and morally correct. With that being said i understand the when it relates to profit margins you only have to be legally correct. So, I am going to end my review knowing that this is a formality that will fall on blind eyes and deaf ears but in the slim chance that the opinions of your customers are relevant, i suggest you speak with the other members of this neighbor because the concerns that I have learned about from the other homeowners here have much validity and reflects poorly on Pulte Group and their shareholders ... More

Extremely cordial service, there was regular follow-ups on the progress and keeping me abreast of the potential risks