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Pulte Homes Reviews in Charlotte, SC

What Charlotte Homeowners Have to Say About Pulte Homes.

Read all 385 verified reviews from homeowners that built a new home with Pulte Homes in the Charlotte area. Charlotte homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.2 out of 5 stars in Charlotte Area

385 Reviews in Charlotte Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.2

Pulte Homes in Charlotte Area

View Homes

Customer Reviews

Working with sales rep Lee and construction manager Brett made the sales and build process as smooth as could bd

  • Stephen H.
  • Verified HomeBuyer
  • May 02, 2024
  • Charlotte, NC

Do the research for the community you are considering. Ot is important to stay engaged in the build process and you should definitely engage with a 3rd party inspector who is there as uour expert to point out items requiring attention and to give you peace of mind

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

good

  • Jordon W.
  • Verified HomeBuyer
  • May 02, 2024
  • Charlotte, NC

Very friendly and helpful through out the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Patrick

  • Patrick B.
  • Verified HomeBuyer
  • May 02, 2024
  • Charlotte, NC

As a first time home buyer Pulte made the experience top tier. The multiple walkthroughs with the builder allowed for a deep understanding of the build and the choices that went into the construction. Everything is high quality. They were also extremely responsive and genuine during the final walk through to touch up all small issues to make sure the home was move in ready.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall good quality but not great in terms of value for the price paid

  • Sagar A.
  • Verified HomeBuyer
  • April 11, 2024
  • Concord, NC

Overall build quality is good but some of the things were not meeting expectations in terms of Quality and value for the price paid. 1. Garage door is not opening properly due to misaligned sensors. When contacted Pulte they refused to help stating contact LiftMaster or SmartHome people but actually issue with Garage door frame and the way it is installed and sensors. 2. There were no Window Casing wasn't provided as a basic upgrade even though the price of the house was so high 3. I've paid $55 k for Lot premium which is way too high but people who bought later after 6 months they were ...

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Structural is okay, but cosmatics not good

  • Mr. K.
  • Verified HomeBuyer
  • April 10, 2024
  • Concord, NC

Lot of cosmatic mistakes -- like the wall finishes are not done properly. Base Boards are not done properly. The wall or the dry wall is uneven. Plumbing is not good. Outside grading is not good.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Not so great

  • Parvathi N.
  • Verified HomeBuyer
  • March 10, 2024
  • Concord, NC

We thought Pulte homes are highest quality and workmanship but after moving we are disappointed with the way construction happend. It seems like rushed construction made distortions, defects. we are raising warranty tickets to correct them. Also we bought this home just for school purpose but school zone changed next day of our move in. So please tell customers likelyhood of changing school zone

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

First time build experience, went way better than expected.

  • Paul C.
  • Verified HomeBuyer
  • March 06, 2024
  • Huntersville, NC

The build and design process working with Mary Ann and Alan was all we could ask for and more. Amazing people. Highly recommended.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Meh

  • Joshua R.
  • Verified HomeBuyer
  • February 28, 2024
  • Charlotte, NC

We had personality issues Pulte Mortgage and had to surrender the closing cost incentive to get outside financing. When we attempted to speak to a manager about the issues with our loan counselor we never heard back from the manager but we did get a nasty call from the loan officer. Also, we have several warranty issues to claim but there most egregious and frustrating we didn’t notice on the walk through with the lights on. Every single seam in the drywall on the walls and ceilings is visible in the natural light. Every wall and ceiling in the entire home has seams showing. Now that ...

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 5

Nice floor plan

  • Brandon W.
  • Verified HomeBuyer
  • February 01, 2024
  • Huntersville, NC

Home builder process was smooth for the most part. Quality is ok but not the best abs definitely could be better. Small little nuisances are missed in the house but overall a nice house

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Pulti Is always best place to buy and live with best homes

  • Mr. M.
  • Verified HomeBuyer
  • January 29, 2024
  • Concord, NC

It is great pleasure and 200% satisfied with Pulit Home construction and quality of home, execellent experience with Pulti Homes,,,,, I highly recomment Pulti Homes is best place for buying new homes for new buyers

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My wife and I had an excellent experience working with Mary Ann and Russ to build our new home with Pulte Homes.

  • Donald D.
  • Verified HomeBuyer
  • January 29, 2024
  • Huntersville, NC

We worked directly with Mary Ann and Russ from the day we signed our contract through our closing date. They were both extremely professional and knowledgeable and I highly recommend them to any home buyer who is seeking to build a new home with Pulte Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

overall good exp working with all

  • Seshu G.
  • Verified HomeBuyer
  • January 25, 2024
  • Concord, NC

Builder, sales and closing team are great. Home quality is good. Pulte home pricing is on high end when compared to other builders.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Promises Made But Not Delivered

  • Anonymous
  • Verified HomeBuyer
  • January 25, 2024
  • Huntersville, NC

We started the process very excited and optimistic, but after closing there were a lot of disappointments. The "upgrade"s we paid for, feel more like cheap downgrades due to poor material and workmanship. We paid extra for a recirculating pump on the water heater to have instant hot water; it was never delivered. We were promised a number of repairs and touch-ups will be made just prior to closing; after closing we found out many of those were never done... We were also given false information about various things like irrigation system, etc. only to find out it was all wrong.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

So poor construction Quality

  • Kunal S.
  • Verified HomeBuyer
  • January 25, 2024
  • Huntersville, NC

Quality of materials is so cheap and workmanship is so poor.Lacking on so much on Quality construction.And contractor dosnt do anything until you tell them 3 to 4 times and still stuff to be done is left to do.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Best remote purchasing experience

  • Raja T.
  • Verified HomeBuyer
  • December 30, 2023
  • Charlotte, NC

I purchased this Pulte home as an investment property. Being remote, I thought it would be a painful process to close the home. Surprisingly, starting from sales/marketing, loan approval, insurance, construction updates and closing, everywhere Pulte beat my expectations. Garett who was responsible for construction progress made sure that I was updated every week promptly at the scheduled time, leaving a voice mail when I am not available to receive call, sharing bunch of pictures showing weekly progress and bunch of video calls to make sure I get to see the construction as if I am local. ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy from Start to Finish

  • Helaine L.
  • Verified HomeBuyer
  • December 23, 2023
  • Charlotte, NC

The sales process was very easy as house was completely finished when I did initial sales appointment. Walk through before closing was exceptional and all issues handled professionally

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 5

Relocating from NJ to NC

  • Anonymous
  • Verified HomeBuyer
  • December 20, 2023
  • Charlotte, NC

I was definitely nervous about having a home built in Charlotte while I was still living in NJ. Pulte and the construction project manager made the process easy. They called me weekly with updates and texted me pictures. They answered any questions or addressed any concerns I had. They even took videos and sent them to me. They also accommodated for my off time inspections and always made sure i had access to the inside of the house since I often would fly in for the day and back out due to work. Derek and John are excellent! I would definitely recommend pulte to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We had a good experience

  • Harikrishna Y.
  • Verified HomeBuyer
  • December 09, 2023
  • Concord, NC

We had good experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall good buying experience

  • Mr. A.
  • Verified HomeBuyer
  • November 28, 2023
  • Charlotte, NC

The buying experience was overall good, sales person was on top of things as well as construction manager as well, who was regularly updating the progress of the completion and handover.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Pastor

  • Ralph W.
  • Verified HomeBuyer
  • November 22, 2023
  • Huntersville, NC

My experience with Pulte Homes was great. The entire team- Mary Ann, Allen, Jordon, and Hope- are the best!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Cheap paint, thin and marks easily. Poorly caulked and many gaps. Need to upgrade paint and finish.

  • Jack T.
  • Verified HomeBuyer
  • November 21, 2023
  • Huntersville, NC

Good sales response and very helpful in getting early closure.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 3

Parkside Steelecreek.

  • Anaya P.
  • Verified HomeBuyer
  • October 26, 2023
  • Charlotte, NC

My experience has been great from the beginning with Travis until the process of my mortgage with Tori, Christina and Shonne who were very patience and drove me through the hold process. Love Pulte Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great value

  • Anthony B.
  • Verified HomeBuyer
  • September 28, 2023
  • Charlotte, NC

Hoping to live here for many years to come. Whole process was a breeze!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Andy Davis helping with quality issues

  • Thomas B.
  • Verified HomeBuyer
  • September 27, 2023
  • Charlotte, NC

I appreciate how helpful Andy Davis has been with warranty issues.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Terry

  • Terry D.
  • Verified HomeBuyer
  • August 30, 2023
  • Charlotte, NC

Great experience great team made it easy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5