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Pulte Homes Reviews in Charlotte, SC

What Charlotte Homeowners Have to Say About Pulte Homes.

Read all 385 verified reviews from homeowners that built a new home with Pulte Homes in the Charlotte area. Charlotte homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.2 out of 5 stars in Charlotte Area

385 Reviews in Charlotte Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.2

Pulte Homes in Charlotte Area

View Homes

Customer Reviews

Overall good experience

  • Anonymous
  • Verified HomeBuyer
  • August 20, 2023
  • Concord, NC

... but they've tremendous scope to improve on Mortgage and Insurance services.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Great experience!!

  • Anonymous
  • Verified HomeBuyer
  • July 26, 2023
  • Charlotte, NC

Experience overall, they made the entire process easy. Building manager, was so detail oriented and made sure we were 100% satisfied. Great build quality and design.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home Quality and Mortgage

  • Anonymous
  • Verified HomeBuyer
  • July 11, 2023
  • Charlotte, NC

We had an okay experience with the home buying process. The sales office and project manager were great to work with. We had a very upsetting experience with the Pulte Mortgage lender who preapproved us at 1.5% lower than their actual rate. We used another lender who was more than 1.5% lower than the mortgage company and Pulte came fighting for our business. We lost trust in them. The building of the homes is okay. There is poor craftsmanship throughout the home. I will say that they were addressed but a new counter top should not have a nick in it or the floors have repaired scratches. ...

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 5

Over all good but landscape is very poor

  • Mr. S.
  • Verified HomeBuyer
  • July 06, 2023
  • Concord, NC

I am enjoying with new home however the formation of landscape in backyard is very poor and didn’t farmed well. Other observations, some Of observations not fixed when identified through first and final walkthroughs

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Maryann and Alan were patient and as accommodating as they could be.

  • Mitch M.
  • Verified HomeBuyer
  • July 06, 2023
  • Huntersville, NC

Maryann and Alan were amazing! They truly guided us through the process and they had our best interests in mind from the signing of the contract to closing. Great representation of Pulte Home Builders! Wonderful experience and job well done!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Russ and Mary Ann were great. A very positive experience

  • Michael M.
  • Verified HomeBuyer
  • June 29, 2023
  • Huntersville, NC

Everything happened as expected and the selling agent and project manager worked diligently to assure effective communications. Great outcome.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Mr. H.
  • Verified HomeBuyer
  • June 29, 2023
  • Charlotte, NC

Great Experiene with the service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home survey

  • Mr. D.
  • Verified HomeBuyer
  • June 29, 2023
  • Concord, NC

quality of work is good.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied customer with new house in Olmsted

  • Samuel P.
  • Verified HomeBuyer
  • June 04, 2023
  • Huntersville, NC

Mary and Alan were both great to work with and very responsive to our concerns. I can tell that they both enjoy helping people and really do care about the customer.

Pulte Homes responded:
Thank you for shouting out our amazing team! Mary and Alan will be delighted to hear about your wonderful feedback. Congratulations on your new home! ^AF

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Pringle Towns 28

  • Laxmi M.
  • Verified HomeBuyer
  • June 01, 2023
  • Charlotte, NC

Pulte construction is good and their response is also quick and good but only bit expensive in price when compared to other builders.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Good experience with Pulte homes

  • Anila T.
  • Verified HomeBuyer
  • May 31, 2023
  • Charlotte, NC

The overall Experience was good, clear and transparent communications. Very helpful throughout the loan application and approval processing as well. Closing was smooth

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Most issues unresolved!

  • Anonymous
  • Verified HomeBuyer
  • May 31, 2023
  • Charlotte, NC

Warping door. Chipping paint. Rusting kitchen sink. Dead sod. Squeaky doors. To name a few. Won’t buy from them again.

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

Trust worthy and great quality

  • Ms. N.
  • Verified HomeBuyer
  • May 29, 2023
  • Charlotte, NC

It was a great experience buying home with Pulte

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Review

  • Meera S.
  • Verified HomeBuyer
  • May 29, 2023
  • Charlotte, NC

Addressed concerns during buying process quickly. Cam and Jeb were very responsive and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home buying experience

  • Serge O.
  • Verified HomeBuyer
  • May 24, 2023
  • Charlotte, NC

Lee Young was a great home buying realtor. Was always very helpful when we had questions and got back to us very fast.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Review

  • Kiran S.
  • Verified HomeBuyer
  • May 24, 2023
  • Charlotte, NC

It was great service and project manager contacted every week and when I had questions he answered and explain everything

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We liked Pulte construction quality and service throughout.

  • Rajesh M.
  • Verified HomeBuyer
  • May 24, 2023
  • Charlotte, NC

We liked Pulte construction quality and service throughout.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

House worksmansship is badddd

  • Brian N.
  • Verified HomeBuyer
  • May 12, 2023
  • Charlotte, NC

My garaget the drywall isn’t squared off on the bottom , cracked concrete in the garage and called it to code , places where you can’t see aren’t painted

Pulte Homes responded:
Hi Brian, we're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 5

Great service and support!

  • Mary M.
  • Verified HomeBuyer
  • May 11, 2023
  • Charlotte, NC

We appreciated the great service and support provided by Claire and Marcus. They were outstanding and continue to be so. We love our new house and neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Can't go wrong with Pulte

  • Shawn M.
  • Verified HomeBuyer
  • May 10, 2023
  • Huntersville, NC

Great experience overall. Very happy with our home and lot selected for the build.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Stacey S.
  • Verified HomeBuyer
  • May 10, 2023
  • Charlotte, NC

My entire team from the sales side, Derek, builder side, Brett and mortgage side, Corie & Brianna everyone was attentive, transparent and worked so diligently to ensure this was a positive experience for my family. They all exceeded my expectations and were frequently, responsive and amazing to work with. I would highly recommend Pulte Homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very poor quality build at expensive price

  • Anonymous
  • Verified HomeBuyer
  • April 12, 2023
  • Concord, NC

Found multiple major issues after moving in, regret the purchase now. They haste the closing and later found two big holes in the wall behind the kitchen cabinets leading to rodents. Having issues with AC unit.

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Quick response-great communication

  • Diane J.
  • Verified HomeBuyer
  • April 05, 2023
  • Concord, NC

My experience with Pulte homes was very professional! The contract manager Russ, was very thorough, responsive and friendly. Handled issues in a timely manner. Thank you!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

First Time Home Buyers

  • Charles B.
  • Verified HomeBuyer
  • April 02, 2023
  • Charlotte, NC

Purchasing a Pulte home was an easy, seamless and enjoyable experience. They finished building our home before the projected date and everyone was very helpful throughout the purchasing process. Highly recommend Pulte.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Build good house ,

  • KY N.
  • Verified HomeBuyer
  • March 30, 2023
  • Charlotte, NC

I enjoy my house and neighborhood houses look nice .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5