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Pulte Homes Reviews in Charlotte, SC

What Charlotte Homeowners Have to Say About Pulte Homes.

Read all 344 verified reviews from homeowners that built a new home with Pulte Homes in the Charlotte area. Charlotte homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.2 out of 5 stars in Charlotte Area

344 Reviews in Charlotte Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Value 4.1

Responsiveness 4.2

Pulte Homes in Charlotte Area

View Homes

Customer Reviews

Pulte Homes - Overall I was pleased with the home buying experience.

  • Yin L.
  • Verified HomeBuyer
  • October 28, 2020
  • Charlotte, NC

Overall I was pleased with the home buying experience. The construction manager was very responsive to addressing issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent work

  • Artur M.
  • Verified HomeBuyer
  • September 08, 2020
  • Fort Mill, SC

Great job has been done.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - Nice home.

  • Eric M.
  • Verified HomeBuyer
  • June 02, 2020
  • Indian Land, SC

Nice home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Happy Pulte customer.

  • Shawn M.
  • Verified HomeBuyer
  • May 27, 2020
  • Huntersville, NC

Everyone on the team from sales to construction to customer care to closing did a wonderful job. Great experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Good Job

  • Jacinth O.
  • Verified HomeBuyer
  • January 24, 2020
  • Indian Land, SC

There have been some cosmetic issues that I noticed before I moved into my house. After moving in I have found a few more which (for the most part) have been addressed. I have been in the house for 6 weeks and continue to find spots of sloppy workmanship which I will continue to refer to customer service. Having said that, I have had no major issues with the house and overall I'm happy with the outcome.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

We love our new Home

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2019
  • Fort Mill, SC

The Pulte team made our home buying experience seamless. Home is we'll built. Minor follow up items were taken care of professionally and to our satisfaction. Would highly recommend Pulte as your home of choose.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very happy with home

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2019
  • Charlotte, NC

We loved working with Dan

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - New Home

  • James B.
  • Verified HomeBuyer
  • August 21, 2019
  • Huntersville, NC

New Home

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Love the house

  • Andrea M.
  • Verified HomeBuyer
  • July 15, 2025
  • Monroe, NC

Prior to closing , appreciated the orientation and instruction for care of the home. Closing was excellent. Very happy with the value of the home. Very warm welcome by several Pulte representatives. Builder is awesome. Follow up customer service is poor.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you felt well-prepared after the orientation, had a smooth closing, and are happy with the value and warm welcome you received. That said, we’re sorry to hear that your follow-up customer service hasn’t met expectations. If there is anything we can do to help, don't hesitate to reach out to us by emailing us at customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Andrew and Derek were great.

  • Manish M.
  • Verified HomeBuyer
  • June 11, 2025
  • Charlotte, NC

The home building experience was great. They gave update every week. Andrew toured the house before drywall and post drywall. He paid attention to every detail/issue provided by the predry wall inspection report and inspection post house was complete.The pantry could be bigger, the towel holders are not installed by default, the sweaky noise when walking on 2nd floor. The sod were dead initially, i complained and Andrew had it replaced it in a month. The salesperson should show other designs as well and not only focus on three model houses.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that your homebuilding journey was a great one, and that Andrew’s attention to detail and consistent communication made a positive impact. We appreciate your feedback on areas for improvement — including the design options, towel holder installation, and second-floor flooring. It's also great to know that your concerns about the sod were addressed promptly. Thank you again and enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

New home build

  • Sarah R.
  • Verified HomeBuyer
  • June 04, 2025
  • Charlotte, NC

My home buying experience with Pulte was great. Travis from the sales team was very helpful in the early stages and our project manager, Andrew, was amazing as we moved through the building process. Overall I had a great experience.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re so glad to hear that Travis and Andrew helped make your homebuying journey a great one. We appreciate your kind words and are thrilled you’re enjoying your new home! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

First time build experience, went way better than expected.

  • Paul C.
  • Verified HomeBuyer
  • March 06, 2024
  • Huntersville, NC

The build and design process working with Mary Ann and Alan was all we could ask for and more. Amazing people. Highly recommended.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

First Time Home Buyers

  • Charles B.
  • Verified HomeBuyer
  • April 02, 2023
  • Charlotte, NC

Purchasing a Pulte home was an easy, seamless and enjoyable experience. They finished building our home before the projected date and everyone was very helpful throughout the purchasing process. Highly recommend Pulte.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Everything was streamlined

  • Vikram K.
  • Verified HomeBuyer
  • March 29, 2023
  • Concord, NC

I had to do a out of station closing and the management team was helpful in assisting it seamlessly.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Overall Great

  • Homer S.
  • Verified HomeBuyer
  • October 12, 2022
  • Huntersville, NC

My wife and I had such a great experience. Mary Ann and Alan made this difficult process easy.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good Builder

  • Sunil J.
  • Verified HomeBuyer
  • October 12, 2022
  • Charlotte, NC

Good builder with good reputation, they keep that standard. As with all homes there can be issues but as homeowners we have keep noticing those and bring those to their attention.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Putle review in the Olmstead community

  • Arnold G.
  • Verified HomeBuyer
  • October 07, 2022
  • Huntersville, NC

Our Pulte sale representative Mary Ann did an outstanding job of guiding us through the bidding process for a lot and then subsequently through the build process for our house. She was very knowledgeable and wonderful to deal with. Our construction manager Alan did a great job in explaining the features of the house during our walk-thrus and was meticulous in finding and denoting flaws that needed to be addressed by various touch-up crews before we closed on the house. He takes great pride in representing Pulte.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Overall good builder

  • Steve K.
  • Verified HomeBuyer
  • May 05, 2022
  • Matthews, NC

We're one month into a new home built by Pulte. Everyone here at the company is professional and personable. We appreciated regular updates during the build process to keep us in the loop and with our home, we closed pretty much on time. That may not always be the case with supply chain and labor issues. They are responsive with warranty issues, which is good because the home isn't perfect. But no major issues so far, only several minor ones, which we expect all homes to have. Overall a satisfying experience, we'd buy from them again.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

There was great communication through out the building process.

  • Sylvia S.
  • Verified HomeBuyer
  • March 09, 2022
  • Huntersville, NC

The Pulte process provided weekly communication through out the building process. Everyone was very responsive.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - The over all process from buying to watching the home be built

  • Lisa D.
  • Verified HomeBuyer
  • January 12, 2022
  • Fort Mill, SC

The over all process from buying to watching the home be built was wonderful. Had quite a few hiccups at time of celebration however nothing that want easily corrected. I think the quality of materials could be better for instance the cabinets are not what we expected as an upgrade. But overall experience was wonderful!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - For the most part things went very smoothly.

  • Steven D.
  • Verified HomeBuyer
  • November 30, 2021
  • Charlotte, NC

For the most part things went very smoothly. We love the end product!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - I like the quality and design of the Worthington home!

  • Eric L.
  • Verified HomeBuyer
  • September 14, 2021
  • Charlotte, NC

I like the quality and design of the Worthington home!

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Very smooth first home buying experience

  • Jarrod L.
  • Verified HomeBuyer
  • March 10, 2021
  • Fort Mill, SC

Finally we own our own home and it is beautiful.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Floor plan and interior design

  • Anonymous
  • Verified HomeBuyer
  • November 05, 2020
  • Charlotte, NC

Trustworthy , good quality, interior design, building material

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Pulte Homes - Sales rep was not pushy and went the extra mile to help us get

  • Danny D.
  • Verified HomeBuyer
  • October 30, 2020
  • Fort Mill, SC

Sales rep was not pushy and went the extra mile to help us get what we needed

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5