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Pulte Homes Reviews in Charlotte, SC

What Charlotte Homeowners Have to Say About Pulte Homes.

Read all 326 verified reviews from homeowners that built a new home with Pulte Homes in the Charlotte area. Charlotte homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.2 out of 5 stars in Charlotte Area

326 Reviews in Charlotte Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Value 4.1

Responsiveness 4.2

Pulte Homes in Charlotte Area

View Homes

Customer Reviews

First time build experience, went way better than expected.

  • Paul C.
  • Verified HomeBuyer
  • March 06, 2024
  • Huntersville, NC

The build and design process working with Mary Ann and Alan was all we could ask for and more. Amazing people. Highly recommended.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

First Time Home Buyers

  • Charles B.
  • Verified HomeBuyer
  • April 02, 2023
  • Charlotte, NC

Purchasing a Pulte home was an easy, seamless and enjoyable experience. They finished building our home before the projected date and everyone was very helpful throughout the purchasing process. Highly recommend Pulte.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Everything was streamlined

  • Vikram K.
  • Verified HomeBuyer
  • March 29, 2023
  • Concord, NC

I had to do a out of station closing and the management team was helpful in assisting it seamlessly.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Overall Great

  • Homer S.
  • Verified HomeBuyer
  • October 12, 2022
  • Huntersville, NC

My wife and I had such a great experience. Mary Ann and Alan made this difficult process easy.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good Builder

  • Sunil J.
  • Verified HomeBuyer
  • October 12, 2022
  • Charlotte, NC

Good builder with good reputation, they keep that standard. As with all homes there can be issues but as homeowners we have keep noticing those and bring those to their attention.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Putle review in the Olmstead community

  • Arnold G.
  • Verified HomeBuyer
  • October 07, 2022
  • Huntersville, NC

Our Pulte sale representative Mary Ann did an outstanding job of guiding us through the bidding process for a lot and then subsequently through the build process for our house. She was very knowledgeable and wonderful to deal with. Our construction manager Alan did a great job in explaining the features of the house during our walk-thrus and was meticulous in finding and denoting flaws that needed to be addressed by various touch-up crews before we closed on the house. He takes great pride in representing Pulte.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Overall good builder

  • Steve K.
  • Verified HomeBuyer
  • May 05, 2022
  • Matthews, NC

We're one month into a new home built by Pulte. Everyone here at the company is professional and personable. We appreciated regular updates during the build process to keep us in the loop and with our home, we closed pretty much on time. That may not always be the case with supply chain and labor issues. They are responsive with warranty issues, which is good because the home isn't perfect. But no major issues so far, only several minor ones, which we expect all homes to have. Overall a satisfying experience, we'd buy from them again.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

There was great communication through out the building process.

  • Sylvia S.
  • Verified HomeBuyer
  • March 09, 2022
  • Huntersville, NC

The Pulte process provided weekly communication through out the building process. Everyone was very responsive.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - The over all process from buying to watching the home be built

  • Lisa D.
  • Verified HomeBuyer
  • January 12, 2022
  • Fort Mill, SC

The over all process from buying to watching the home be built was wonderful. Had quite a few hiccups at time of celebration however nothing that want easily corrected. I think the quality of materials could be better for instance the cabinets are not what we expected as an upgrade. But overall experience was wonderful!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - For the most part things went very smoothly.

  • Steven D.
  • Verified HomeBuyer
  • November 30, 2021
  • Charlotte, NC

For the most part things went very smoothly. We love the end product!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - I like the quality and design of the Worthington home!

  • Eric L.
  • Verified HomeBuyer
  • September 14, 2021
  • Charlotte, NC

I like the quality and design of the Worthington home!

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Very smooth first home buying experience

  • Jarrod L.
  • Verified HomeBuyer
  • March 10, 2021
  • Fort Mill, SC

Finally we own our own home and it is beautiful.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Floor plan and interior design

  • Anonymous
  • Verified HomeBuyer
  • November 05, 2020
  • Charlotte, NC

Trustworthy , good quality, interior design, building material

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Pulte Homes - Sales rep was not pushy and went the extra mile to help us get

  • Danny D.
  • Verified HomeBuyer
  • October 30, 2020
  • Fort Mill, SC

Sales rep was not pushy and went the extra mile to help us get what we needed

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Finished on time

  • Anonymous
  • Verified HomeBuyer
  • October 28, 2020
  • Charlotte, NC

Pulte provided regular and accurate updates on the progress of our home. All meetings were on time with no delays.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Very pleasant experience.

  • Michael B.
  • Verified HomeBuyer
  • September 08, 2020
  • Fort Mill, SC

Employees were a pleasure to work with, and very helpful. Some minor cosmetic workmanship issues, but overall I would recommend Pulte.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

They did a nice job!

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2020
  • Huntersville, NC

Overall pretty impressed with the quality of the home. Warranty response has been quick for any small issues. Would recommend!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte - Alston

  • Gregory A.
  • Verified HomeBuyer
  • November 13, 2019
  • Huntersville, NC

Pulte has a cookie cutter approach to home building and they don't deviate from the pattern. The good news is continuous improvement by doing the same thing better. The bad news is lack of flexible in design by the homeowner. From my viewpoint, I am willing to give up flexibility for tried and true quality. I am very happy with the quality build of the house.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Satisfied customer with new house in Olmsted

  • Samuel P.
  • Verified HomeBuyer
  • June 04, 2023
  • Huntersville, NC

Mary and Alan were both great to work with and very responsive to our concerns. I can tell that they both enjoy helping people and really do care about the customer.

Pulte Homes responded:
Thank you for shouting out our amazing team! Mary and Alan will be delighted to hear about your wonderful feedback. Congratulations on your new home! ^AF

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

finishing crew and tile crew did terrible jobs

  • Hongda X.
  • Verified HomeBuyer
  • January 12, 2023
  • Matthews, NC

The baseboard had so many rough joints and most of them were not sanded after painted. Missing caulk line everywhere. Tiles are not level, and had over cuts under many door frames.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - Our buying experience stsrted with Bobbie.

  • Mohitkumar S.
  • Verified HomeBuyer
  • September 07, 2022
  • Matthews, NC

Our buying experience stsrted with Bobbie. Bobbie was very proficient at her job . She had good knowledge amd helped us a lot. Nathan has been very helpful . He tried has been his best to address/ fix our concern

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 4

Pulte Homes - The people that I worked with were excellent-Polly Cockrell &

  • Jane D.
  • Verified HomeBuyer
  • July 29, 2022
  • Waxhaw, NC

The people that I worked with were excellent-Polly Cockrell & Hector DeJesus. The actual products installed (Kitchen & bathroom cabinets, lighting fixtures etc) are low end and skimpy. The kitchen island & cabinet layout were not well designed and are reflective of just banging out homes with little to no thought on function.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Happy with buying Pulte Home and associated

  • Venkata A.
  • Verified HomeBuyer
  • July 05, 2022
  • Matthews, NC

I have great experience with Pulte Sales/Accounts/Builder and all engineer and Support post closing, closing team and the entire team of Pulte. Great coordination and keeping home owners posted on any changes or delays of delivery if foreseen. Also, closely follows up on home closing/post addressing of any home issues as part if warranty. Overall satisfied as of today in buying Pulte Home.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Pulte Homes - Entire process was great.

  • Paresh S.
  • Verified HomeBuyer
  • February 07, 2022
  • Matthews, NC

Entire process was great. From initial contact to the closing Sales and Construction Manager kept us informed.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Pulte Homes - Has limited upgrade options and no flexibility once design is

  • Muthukumar M.
  • Verified HomeBuyer
  • January 12, 2022
  • Matthews, NC

Has limited upgrade options and no flexibility once design is approved.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 3