- New homes
- Pulte Homes
- Reviews
- Charlotte, SC
Pulte Homes Reviews in Charlotte, SC
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Charlotte Homeowners Have to Say About Pulte Homes.
Read all 388 verified reviews from homeowners that built a new home with Pulte Homes in the Charlotte area. Charlotte homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Charlotte Area
View Homes
Customer Reviews
Overall good builder
- Steve K.
- Verified Homebuyer
- May 05, 2022
- Matthews, NC
We're one month into a new home built by Pulte. Everyone here at the company is professional and personable. We appreciated regular updates during the build process to keep us in the loop and with our home, we closed pretty much on time. That may not always be the case with supply chain and labor issues. They are responsive with warranty issues, which is good because the home isn't perfect. But no major issues so far, only several minor ones, which we expect all homes to have. Overall a satisfying experience, we'd buy from them again.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very bad quality construction and very bad builder
- Rahul T.
- Verified Homebuyer
- May 04, 2022
- Matthews, NC
I will not recommend anyone to buy pulte house , it would be better if you buy small builder house and save your money. Pulte is very bad and they don’t build quality house. Provide wrong in while booking and hide things at contract time.
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
All touch points with sales, design, construction and financing were exceptional and professional.
- Bradley J.
- Verified Homebuyer
- April 11, 2022
- Charlotte, NC
This was our first home building/buying experience. The sales, design, construction annd financing teams were all incredibly professional and made the experience seamless. I could not thank them enough for how great the experience was for us. I would HIGHLY recommend Pulte in the Charlotte area to anyone looking to build a home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The house was done when they said it would be!
- Anonymous
- Verified Homebuyer
- April 06, 2022
- Charlotte, NC
The most important thing for us was that the house was ready when they originally said it would be because we were moving across the country. In that aspect, the house was ready when they said it would be ready - so 10/10. Beyond that, I feel like we got what we paid for. It was a spec home (nothing custom) so I would say we got average level attention to detail when it came to finishing the house.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Field Manager
- Alvin C.
- Verified Homebuyer
- April 06, 2022
- Matthews, NC
As an out of state buyer, our experience was as great as it was because we had a field manager and sales person who made us feel involved in the process, from responding promptly to our questions to sending weekly updates of the building process. When we couldn't be in person, Nick our field manager took the time to have virtual meetings or just call to talk about any concerns that our inspector or he found along the way. Our sales person, Melanie would find out any information that we needed or find the person who could. It made the experience less stressful than it could have been.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Communication
- Erika N.
- Verified Homebuyer
- April 06, 2022
- Matthews, NC
I really appreciated the time that Adam took to update us on the process and immediately respond to concerns we had. I am somewhat upset on the quality of granite that we received in the kitchen, but will contact our warranty agent.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Craftsmanship
- Venkat A.
- Verified Homebuyer
- April 06, 2022
- Charlotte, NC
Jordan construction manager is excellent
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The weekly updates kept me informed.
- Sylvia R.
- Verified Homebuyer
- April 06, 2022
- Huntersville, NC
I had a great experience. I was kept in the loop through all phases of the building process.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - Painting was not done properly don’t look like s as new house
- Lakshmikanth D.
- Verified Homebuyer
- March 16, 2022
- Matthews, NC
Painting was not done properly don’t look like s as new house Stones on the fire place falling apart Electric outlets not working Concrete pavement infront of the house not done properly I was told at closing that pressure wash will be done and they would clean all the leaves accumulated in the back, it was never done I had to do it myself by spending $500
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 3
There was great communication through out the building process.
- Sylvia S.
- Verified Homebuyer
- March 09, 2022
- Huntersville, NC
The Pulte process provided weekly communication through out the building process. Everyone was very responsive.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
I greatly appreciate all that your team has done and look forward to continuing our business together
- Venkata J.
- Verified Homebuyer
- March 09, 2022
- Matthews, NC
We just wanted to say thank you to everyone at Pulte Homes who helped us create our dream home! It was an awesome and wonderful experience and we would highly recommend Pulte Homes. We absolutely love our new home and have received many compliments on it! It was built with the highest quality and turned out even more beautiful than we ever imagined. Thank all of you for your hospitality.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent communication with us along the way
- Alexander R.
- Verified Homebuyer
- February 13, 2022
- Huntersville, NC
Pulte reps were always responsive and helpful, easy to reach, friendly, respectful of our concerns, great to deal with.
Pulte Homes responded:
We are glad to hear that our team provided you with an amazing Pulte experience and we were able to be helpful and responsive along the entire journey. Please don't hesitate to email us at customersupport@pultegroup.com if you have any additional comments, questions or concerns. Thanks ^ AH
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Great customer service
- Carly R.
- Verified Homebuyer
- February 13, 2022
- Charlotte, NC
Chris and Cam were great through the entire process. Would highly recommend!
Pulte Homes responded:
Thank you for taking the time out to write us an review. We are ecstatic to hear that you love your new home and our team provided you with excellent care and service.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I wouldn’t but again from Pulte
- Nicole R.
- Verified Homebuyer
- February 08, 2022
- Huntersville, NC
I’m extremely disappointed with the entire experience. The closing was a nightmare and now I’ve been in the house for seven weeks and still have many issues with the house that have not been resolved.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Pulte Homes - The overall experience was nice.
- Anonymous
- Verified Homebuyer
- February 08, 2022
- Charlotte, NC
The overall experience was nice. We still have a couple things needs to be fixed /updated and our closing day was 2 months ago.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 2
Pulte Homes - Entire process was great.
- Paresh S.
- Verified Homebuyer
- February 07, 2022
- Matthews, NC
Entire process was great. From initial contact to the closing Sales and Construction Manager kept us informed.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Pulte Homes - From start to finish, the process was very smooth.
- Anonymous
- Verified Homebuyer
- February 01, 2022
- Matthews, NC
From start to finish, the process was very smooth. Pulte consultants help you guide throughout the process and have been very helpful.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - We had good experience with Pulte’s.
- Qun S.
- Verified Homebuyer
- February 01, 2022
- Matthews, NC
We had good experience with Pulte’s.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Tom, Hassan and the whole team were great to work with.
- Christian Q.
- Verified Homebuyer
- January 19, 2022
- Fort Mill, SC
Tom, Hassan and the whole team were great to work with. They made the experience worth our while alone. Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Great communication!
- Eric Y.
- Verified Homebuyer
- January 19, 2022
- Fort Mill, SC
Great communication! Communicated frequently and with a great attitude.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Has limited upgrade options and no flexibility once design is
- Muthukumar M.
- Verified Homebuyer
- January 12, 2022
- Matthews, NC
Has limited upgrade options and no flexibility once design is approved.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
Pulte Homes - We had a great experience with our builder.
- Kavitha K.
- Verified Homebuyer
- January 12, 2022
- Fort Mill, SC
We had a great experience with our builder. We lived in a different state while our house was being built and the communication we received via phone and e-mail was always fast and reliable. We would recommend Pulte to future buyers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Trim work on the house is the worst ever seenHave been trying
- Kimberly F.
- Verified Homebuyer
- January 12, 2022
- Fort Mill, SC
Trim work on the house is the worst ever seen Have been trying to get the workmanship fixed and still waiting
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
Pulte Homes - Overall great experience to buy home with Pulte
- Praveen M.
- Verified Homebuyer
- January 12, 2022
- Matthews, NC
Overall great experience to buy home with Pulte
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - The over all process from buying to watching the home be built
- Lisa D.
- Verified Homebuyer
- January 12, 2022
- Fort Mill, SC
The over all process from buying to watching the home be built was wonderful. Had quite a few hiccups at time of celebration however nothing that want easily corrected. I think the quality of materials could be better for instance the cabinets are not what we expected as an upgrade. But overall experience was wonderful!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.