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- Charlotte, SC

Pulte Homes Reviews in Charlotte, SC
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What Charlotte Homeowners Have to Say About Pulte Homes.
Read all 344 verified reviews from homeowners that built a new home with Pulte Homes in the Charlotte area. Charlotte homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Charlotte Area
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Customer Reviews
Overall the buying process went well.
- Jessica O.
- Verified HomeBuyer
- February 02, 2023
- Charlotte, NC
Sale agent had little information, mortgage had a lot of people contacting me and was sent in circles to get answers, contractor good communication and helpful
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
The house was done when they said it would be!
- Anonymous
- Verified HomeBuyer
- April 06, 2022
- Charlotte, NC
The most important thing for us was that the house was ready when they originally said it would be because we were moving across the country. In that aspect, the house was ready when they said it would be ready - so 10/10. Beyond that, I feel like we got what we paid for. It was a spec home (nothing custom) so I would say we got average level attention to detail when it came to finishing the house.
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Excellent communication with us along the way
- Alexander R.
- Verified HomeBuyer
- February 13, 2022
- Huntersville, NC
Pulte reps were always responsive and helpful, easy to reach, friendly, respectful of our concerns, great to deal with.
Pulte Homes responded:
We are glad to hear that our team provided you with an amazing Pulte experience and we were able to be helpful and responsive along the entire journey. Please don't hesitate to email us at customersupport@pultegroup.com if you have any additional comments, questions or concerns. Thanks ^ AH
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Pulte Homes - Pulte's staff were very professional and responsive throughout
- Perry C.
- Verified HomeBuyer
- September 07, 2021
- Fort Mill, SC
Pulte's staff were very professional and responsive throughout the entire process, from contract to closing (and now during the warranty period). I would definitely recommend a Pulte home to friends and family. We love our new home!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Pulte Homes - Had a great experience building with Pulte
- Andrew W.
- Verified HomeBuyer
- April 09, 2021
- Indian Land, SC
Had a great experience building with Pulte
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Pulte home owner
- Timothy N.
- Verified HomeBuyer
- January 26, 2021
- Charlotte, NC
Pulte has great project management. But there was small product issues found when settling in. Everything overall was smooth
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Very good service
- Anonymous
- Verified HomeBuyer
- August 12, 2020
- Matthews, NC
Very good service
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Great community
- Monica A.
- Verified HomeBuyer
- June 24, 2020
- Charlotte, NC
I am excited for my new home and in a beautiful community. Outside of one neighbor, I have no major complaints.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Feedback on New Build
- Mr. I.
- Verified HomeBuyer
- June 11, 2020
- Charlotte, NC
I think each building would have been better with a bit of more square footage. Especially with the roads in between the blocks
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
So far good!
- Gibby G.
- Verified HomeBuyer
- December 11, 2019
- Matthews, NC
So far all good except few minor issues here and there.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
New Build Home in new state
- Anonymous
- Verified HomeBuyer
- December 25, 2024
- Huntersville, NC
This was our first new build home.
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Anonymous owner
- Anonymous
- Verified HomeBuyer
- September 06, 2024
- Concord, NC
Overpriced ,quality is moderate .
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Matt
- Seth W.
- Verified HomeBuyer
- July 05, 2024
- Charlotte, NC
Matt and the other guy were pretty good to deal with. They're great at getting problems fixed when noticed. They communicated really well during the closing process to let me know what is happening and what they fixed.
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Pulte
- Anonymous
- Verified HomeBuyer
- August 04, 2022
- Waxhaw, NC
Prices are higher than usual this days
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Communication
- Erika N.
- Verified HomeBuyer
- April 06, 2022
- Matthews, NC
I really appreciated the time that Adam took to update us on the process and immediately respond to concerns we had. I am somewhat upset on the quality of granite that we received in the kitchen, but will contact our warranty agent.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Pulte Homes - great job but need a faster response to issues.
- Mr. L.
- Verified HomeBuyer
- October 13, 2021
- Matthews, NC
great job but need a faster response to issues.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 3
Pulte Homes - Builder was great and attentive.
- Kali P.
- Verified HomeBuyer
- July 06, 2021
- Fort Mill, SC
Builder was great and attentive. A few issues took place after closing that needed addressed.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Pulte Homes - The construction manager Nathan was really good in solving problems
- Pavan R.
- Verified HomeBuyer
- July 01, 2021
- Matthews, NC
The construction manager Nathan was really good in solving problems that need his attention. He was very approachable and explained things very nicely. But We are not happy with the quality of paint used (as it peels off just with a touch of hand).
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
The Sales Rep Mary Ann was phenomenal.
- Willis M.
- Verified HomeBuyer
- January 26, 2021
- Huntersville, NC
She ensured our entire home buying experience was smooth. she went above and beyond on all our needs. She made sure all our questions were answered.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Pulte Homes - Choice of hanging lights or being left out should be buyers.
- William M.
- Verified HomeBuyer
- January 08, 2020
- Marvin, NC
Choice of hanging lights or being left out should be buyers. This was a rediculous additional cost to have yours taken down and donated and paying to have new ones put up. Dimmer lights should be an option. Again additional cost to the buyer. More center island outlets needed We are not first time buyers and have a home at the beach and mountains plus 2 rentals.
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Beautiful home
- Timothy C.
- Verified HomeBuyer
- September 11, 2019
- Fort Mill, SC
Working with Alex and Emily was good. At the end they had many contracts I felt we got lost in the shuffle. For the most part, we are pleased with our new house.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Andy Davis helping with quality issues
- Thomas B.
- Verified HomeBuyer
- September 27, 2023
- Charlotte, NC
I appreciate how helpful Andy Davis has been with warranty issues.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Pringle Towns 28
- Laxmi M.
- Verified HomeBuyer
- June 01, 2023
- Charlotte, NC
Pulte construction is good and their response is also quick and good but only bit expensive in price when compared to other builders.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Value for money and safe bet
- Anonymous
- Verified HomeBuyer
- February 02, 2023
- Huntersville, NC
Good experience, highly professional, defined processes, good quality and timely responses. Base model has very less choices and most of the basic items are part of upgrades. Offer Mortgage, Insurance and other services for easy coordination. Friendly staff and construction Managers
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
Pulte Mortage
- Anonymous
- Verified HomeBuyer
- August 02, 2022
- Matthews, NC
Our experience with the builder was good except for the Pulte Mortage.. Our experience with the Pulte Mortgage advisor during the closing stage was bad and unprofessional.
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 4
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