Pulte Homes Reviews in Charlotte, SC

The construction manager Nathan was really good in solving problems that need his attention. He was very approachable and explained things very nicely. But We are not happy with the quality of paint used (as it peels off just with a touch of hand).

She ensured our entire home buying experience was smooth. she went above and beyond on all our needs. She made sure all our questions were answered.

Choice of hanging lights or being left out should be buyers. This was a rediculous additional cost to have yours taken down and donated and paying to have new ones put up. Dimmer lights should be an option. Again additional cost to the buyer. More center island outlets needed We are not first time buyers and have a home at the beach and mountains plus 2 rentals.

Working with Alex and Emily was good. At the end they had many contracts I felt we got lost in the shuffle. For the most part, we are pleased with our new house.

I appreciate how helpful Andy Davis has been with warranty issues.

Pulte construction is good and their response is also quick and good but only bit expensive in price when compared to other builders.

Good experience, highly professional, defined processes, good quality and timely responses. Base model has very less choices and most of the basic items are part of upgrades. Offer Mortgage, Insurance and other services for easy coordination. Friendly staff and construction Managers

Our experience with the builder was good except for the Pulte Mortage.. Our experience with the Pulte Mortgage advisor during the closing stage was bad and unprofessional.

I had a great experience. I was kept in the loop through all phases of the building process.

This is a great builder!! Friendly and always willing to adhere to customers needs.

The staff are great and professional. Customers are treaded with respect and any information needed during the process is provided in a timely manner. Regular updates are provided on the construction status. The building work was done in a bit haste though. There is room for improvement with quality of materials and especially with workmanship. My previous home was built five years back by a regional builder that had far few issues and higher quality. For the premium cost I paid and for a national builder like Pulte, I must say I was somewhat disappointed after moving into the new home. There are too many issues with quality of work and several gaps identified with the process during the construction. ... More

Delivered home as per promised timelines. Any issues were addressed promptly. Good customer experience !

Overall, I would recommend Pulte as a builder. Home building/buying isn't the easiest process but Pulte does a good job of communicating timely. There is room for improvement on transparency of changes and managing expectations.

When purchasing a home it can be stressful and emotionally taxing. Pulte Homes’ process made it easy with their streamlined approach and effective tools and communication.

Several changes made without notifying me

Great sales team. Working with the developer was great. Consistent and transparent in providing information on Phase II development progress. Can be confident that you are getting accurate information. Options for selecting finishes, appliances and other items can be limiting. For example, we wanted a free standing tub, which should be a standard option, but was not available. Instead had to get the surround tub, which in my opinion is more costly to build out. Workmanship and materials are average, which in my opinion is OK, but for a luxury home, more attention to detail should be a requirement. Overall I am pleased with the purchase and the experience working with Pulte to build out our new home. ... More

We have always heard of Pulte’s reputation for customer service. This is why we decided to build with them. We loved our salesperson, and builder. We love the design of the home. The only issue we have is with some of the options they offer. The materials can be sub-par, and for this price point we expected better. We have built 5 homes, so we know what to expect. We lived in another state, so we were not able to keep watch or monitor progress as we would have if we lived in the area. If we had known that the options we chose were low-level, we would have paid to upgrade. Otherwise, Pulte lived up to their reputation for overall customer service. ... More

I would love to give PULTE 5stars but, we had a few situations that occurred, but later much later corrected. I would not advocate building a home remotely.

I think the home is very nice. I have noticed some little things, but most of the work looks like quality work!

Add an option for a "bumpout" in the garage.

Pulte puts together a beautiful home, very pleased with it. However, after just a few weeks already noticed a handful of areas where there wasn’t as much detailing in the final product as was initially portrayed. Would still recommend Pulte and purchase from them again.

Home builder process was smooth for the most part. Quality is ok but not the best abs definitely could be better. Small little nuisances are missed in the house but overall a nice house

House met our expectations except for baseboard work (corner transition work was poor) and painting (splatter/overspray on wood floors

Quality of materials and customer service is great, but construction workers workmanship is not the quality O was expecting. Work was sloppy and things were not addressed to my satisfaction in the end. Home is beautiful, but if you look closely at the trimwork/paint...it's sloppy!

We had 2 salespersons. Male then female. The male sold us the home and was rather minsinformed about home options/upgrades and didn't seem to care. He just wanted us to sign the contract and move forward regardless of all the options we could choose. Some of which he either didn't know himself or didn't care to tell us. He was laid off and a female replaced him. She was better. Our first field supervisor was not very hands on nor responsive to get stuff done. He was laid off and replaced. Our replacement field manager was much better in terms of progress on the house. The "trades" they use are sloppy but overall we are pleased with our home. I feel it is a quality home but they could use some finer more attention to detail trades. The 3 star trustworthiness is due to their salesmans lack of knowledge and their first field manager (terribly nice guy) but inability to produce results and multiple lies about fixes that were supposed to have been finished. ... More