Pulte Homes Reviews in Hilton Head, SC

Overall sales and project management was excellent. Pulte mortgage application process was relatively easy but settlement company was not prepared and missing documents. Overall experience was very positive but would like to have options to upgrade. The builder quality appliances and fixtures are very average. Flooring is nice but no upgrade options. Overall our expectations have accepted and yet appreciated the timely settlement.

The project manager was the best, he has been very responsive and shows that he cares.

I’ve bought two new homes in the past 8 years and this was the best of the two. LaShay was a helpful and responsive sales rep and Owen was a very responsive & attentive project manager. I visited the site often and perhaps that made a difference in the process of construction. Any new home has some issues that need to get addressed and for me, that process for me was smooth. I didn’t have that many issues, and the ones I did have were resolved to my satisfaction. I love my new home and my new neighbors.

My experience as a buyer was enhanced by the Pulte personnel. These knowledgeable professionals impressed me with their timely responses to questions and concerns all of which were addressed to my satisfaction. Three cheers!

Great team, from sales, design, field manager/build, mortgage, to closing! Extremely professional, knowledgeable, easy to work with through entire process.

I almost gave all questions a 5 star. Some of the trim/molding could have been (easily) cut better and caulked better. Kinda sloppy with the caulking.

Great communication throughout the entire process. Pulte made buying this home very easy. In every aspect of building this home, Pulte was on-time & always one step ahead of the process!

The purchase & build process was beyond what was anticipated, truly professional. We now have some understandable outstanding items which have come to light since moving in, 1 month, which do not seem to be getting any attention. This is concerning as that list is growing. This seems to be widespread across our development. How do you get Pulte’s attention once they have your money?

Workmanship was sub par for a superior home. Purchased a wooded lot and now the lots next to me were cleared and was unaware this would happen. Prior to buying, this was not the case

It’s been a nightmare. Tons of issues found on the pre closing walkthrough now 5 months later still fighting to get things corrected. The people that come fix stuff just damage more things in the process so we are getting nowhere other than more problems. The communication sucks completely about who is doing what when. People don’t show when they are supposed to I have missed days of work and changed plans over and over to accommodate for no one to show

Still have items identified during closing walk through that is not fixed. Quality of construction seems rushed.

My contractor, Mike, made the entire experience stress free. He kept me informed at every step of the way either through video, phone calls or texts, and I felt completely involved in the process. I had complete confidence that everything was being handled especially when I wasn’t physically there to see firsthand everything myself.

We loved that we were included in all the process of the build. Excellent communication with our builder. Our sales rep was not as helpful but after communicating with management this improved some Make site you know the covenants prior to purchasing a lot and don’t expect any leeway with input in the landscaping despite offering to pay for things yourself.

Construction manager and sales are representative were both wonderful to work with. They were responsive, thorough, and a pleasure to work with.

If at all possible be around the construction process, especially the last walk through. Obtain a dedicated responsible realtor to help.

Our sales manager - Rachel and construction manager - Michael - made the process so much easier. They worked around the clock to help us get everything together and answer all our questions.

We were very pleased with the communication during the home building process! Moving from PA to SC was daunting enough, and the Pulte team helped to ease our worries! From video walk through to texts, calls and emails….we felt very taken care of and apart of the whole process!! We love our new home!

Weekly updates during the whole building process and so much more, our construction manager was great!

We are very happy in our new home.

LaShay was wonderful. Upon meeting her, she was very easy to talk to and explained everything. Tyler checked on us after we moved in and everything was good except for a few minor issues. I brought those issues up to him and they were scheduled for repair. Repair guys showed up on scheduled date and fixed issues. The longer we live here, the more "imperfections" we see in the small details. You can tell they rush through most of the build, but it's a decent new house.

This is the second Pulte home we’ve build. The first was in 2019 and had a wonderful experience which is why we didn’t hesitate to build another one. I know 2021/2022 is a different environment with supply chain issues and labor shortages but this was definitely a different experience. We decided to have a phase home inspector that was part of the process from grading to finishing touches and would highly recommend all new home builders do the same. Structurally, our house of great. everything got done and we were able to close on time. Our main issue is with the smaller, finishing details. For the price we paid for this home, it should be pretty close to perfect. For example, the grout and sealant for different tile work is messy and peeling, something where if they had just taken the time to do it right and cleaned up after themselves it wouldn’t be an issue. The majority of the trim around doors was not properly sanded down and there are obvious saw marks where it meets the floor. And the painting crew didn’t take the time to remove light switch and outlet covers and every single one has a ridiculous amount of paint all around. There are other things as well but those are the most annoying ones at the moment. Overall, we love our home and we know structural there are not any problems. I just wish they would have taken the necessary time to do the remaining detail work first the right time. Especially since those are the things that homeowners are going to see every day. It doesn’t matter how great the rest of the work is, it really is all in the details. So instead, I get to submit service requests and have to take time off work to be here to make sure it’s done correctly. ... More

Alison, sales person and Tyler, walk thru person were both extremely helpful! They always followed thru with anything we discussed.

Our home was finished on time. Pulte does some things that are on the cheap side... ie - paint is poor quality. Closet shelves could be better. Some ideas are not the best in actual conception. The home is beautiful though.

Lots of choices, clearly experience builder. They'll lead you through the whole process

Overall Pulte built a great home for us. I’m glad we had them as our builder!