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- Hilton Head, SC
Pulte Homes Reviews in Hilton Head, SC
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What Hilton Head Homeowners Have to Say About Pulte Homes.
Read all 139 verified reviews from homeowners that built a new home with Pulte Homes in the Hilton Head area. Hilton Head homeowners have rated Pulte Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Hilton Head Area
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Customer Reviews
Great agent to work with when we started
- Wendy G.
- Verified HomeBuyer
- March 16, 2022
- Okatie, SC
Lots of choices, clearly experience builder. They'll lead you through the whole process
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Timely construction…met they’re earliest goal for completion.
- Francis T.
- Verified HomeBuyer
- February 01, 2022
- Okatie, SC
Overall Pulte built a great home for us. I’m glad we had them as our builder!
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Style of home
- Jessica B.
- Verified HomeBuyer
- October 12, 2021
- Bluffton, SC
Our experience has been great! They corrected issues quickly, the community is beautiful and well maintained. Overall a great experience! We love it!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Good communication and response time.
- Karen F.
- Verified HomeBuyer
- July 28, 2021
- Okatie, SC
Rachel, Anne, and Tyler all were great communicators during this process of building. When I had concerns, they put me at ease, knowing they had my back.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Pulte Homes - Some sloppy finishing work that needs fixed.
- Anonymous
- Verified HomeBuyer
- May 27, 2020
- Bluffton, SC
Some sloppy finishing work that needs fixed. Paint in interior is terrible. But overall everything else in the home was finished quickly and nicely.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Michael and Rachel
- Janis S.
- Verified HomeBuyer
- June 09, 2025
- Beaufort, SC
Construction manager and sales are representative were both wonderful to work with. They were responsive, thorough, and a pleasure to work with.
Pulte Homes responded:
Thank you so much for your kind words! We’re thrilled to hear that both your construction manager and sales representative made such a positive impression. Responsiveness and thoroughness are values we take seriously, and it’s great to know you felt well-supported throughout the process. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Very happy with Pulte Homes
- Jessica W.
- Verified HomeBuyer
- September 07, 2024
- Okatie, SC
We were very pleased with the communication during the home building process! Moving from PA to SC was daunting enough, and the Pulte team helped to ease our worries! From video walk through to texts, calls and emails….we felt very taken care of and apart of the whole process!! We love our new home!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Glad to be in our new home.
- Anonymous
- Verified HomeBuyer
- September 27, 2023
- Okatie, SC
We are very happy in our new home.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Builder was amazing
- Stephanie C.
- Verified HomeBuyer
- October 11, 2025
- Bluffton, SC
We loved that we were included in all the process of the build. Excellent communication with our builder. Our sales rep was not as helpful but after communicating with management this improved some Make site you know the covenants prior to purchasing a lot and don’t expect any leeway with input in the landscaping despite offering to pay for things yourself.
Pulte Homes responded:
Thank you for taking the time to share your experience. We're thrilled to hear that you had a positive homebuilding experience and that your builder provided responsive communication! We also appreciate your comments regarding your sales experience and community covenants; your input helps us identify opportunities to improve transparency and customer support. Thank you again. ^KH
Total Score 4
Quality 5
Trustworthiness 4
Value 3
Responsiveness 4
Salty
- Anonymous
- Verified HomeBuyer
- November 01, 2024
- Beaufort, SC
If at all possible be around the construction process, especially the last walk through. Obtain a dedicated responsible realtor to help.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Our construction Manager, Mike, was on top of things!
- Michael B.
- Verified HomeBuyer
- June 07, 2024
- Okatie, SC
Weekly updates during the whole building process and so much more, our construction manager was great!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
It’s in the details
- Nicole F.
- Verified HomeBuyer
- July 27, 2022
- Okatie, SC
This is the second Pulte home we’ve build. The first was in 2019 and had a wonderful experience which is why we didn’t hesitate to build another one. I know 2021/2022 is a different environment with supply chain issues and labor shortages but this was definitely a different experience. We decided to have a phase home inspector that was part of the process from grading to finishing touches and would highly recommend all new home builders do the same. Structurally, our house of great. everything got done and we were able to close on time. Our main issue is with the smaller, finishing details. ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - Alison, sales person and Tyler, walk thru person were both extremely
- Mary K.
- Verified HomeBuyer
- July 12, 2022
- Okatie, SC
Alison, sales person and Tyler, walk thru person were both extremely helpful! They always followed thru with anything we discussed.
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 4
Our Building Supervisor kept us informed throughout the entire process.
- Anonymous
- Verified HomeBuyer
- May 04, 2022
- Bluffton, SC
Our home was finished on time. Pulte does some things that are on the cheap side... ie - paint is poor quality. Closet shelves could be better. Some ideas are not the best in actual conception. The home is beautiful though.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
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- Anonymous
- Verified HomeBuyer
- July 03, 2020
- Bluffton, SC
Generally pleased. There were a few issues that should have been resolved prior to closing.one such item was outside landscaping.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - Very satisfied.
- Kevin R.
- Verified HomeBuyer
- December 11, 2019
- Bluffton, SC
Very satisfied.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Sales Agent and Building manager
- Justin K.
- Verified HomeBuyer
- May 03, 2023
- Beaufort, SC
The sales agent Rachel was great in every area answered questions/concerns pre and post closing. Allen our building manager was great to work with as well, we trusted our home in his hands.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Tim
- Timothy P.
- Verified HomeBuyer
- February 09, 2023
- Okatie, SC
Over all a good experience so far just moved in a few weeks ago. Would like to know when Amenities area will be completed.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
Pulte Homes - Everything for administrative work went smoothly.
- Anonymous
- Verified HomeBuyer
- January 12, 2022
- Beaufort, SC
Everything for administrative work went smoothly. However, when it comes to building the house, seems pretty fasted work and the quality wasn’t properly looked at. But the house was great.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
New home
- Gary M.
- Verified HomeBuyer
- November 30, 2021
- Beaufort, SC
Stay on top of them. Promises at times fall short, then it is dropped into the warranty department to address items that should have been completed the first time. Do a thorough walk through. Take your time. Recommend pushing for an escrow if item are not correct prior to closing.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
Great experience but tough beginnings
- Robert D.
- Verified HomeBuyer
- July 29, 2021
- Bluffton, SC
Everything throughout the home building and buying experience was a pleasure. Unfortunately we had an inexcusable issue that seemed to be an issue with some other homes built but the response to those issues were beyond acceptable. They Warranty service team quickly addressed the issue and completed a full repair of the problem.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 5
Pulte Homes - We have painting touch ups that have not been addressed, have
- Donna M.
- Verified HomeBuyer
- May 26, 2021
- Bluffton, SC
We have painting touch ups that have not been addressed, have not received our refrigerator, there are 3 windows on the front of our house that were put in backwards and not replaced yet, broken irrigation pipe. We moved in April 9th and still waiting for these issues to be addressed.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Pulte Homes - Overall positive experience with typical build quality issues
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- Bluffton, SC
Overall positive experience with typical build quality issues for mass-market homebuilder.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Review
- Andy C.
- Verified HomeBuyer
- September 10, 2025
- Bluffton, SC
The building process was fine everything was explained fine, but Pulte finance was really, really bad. We almost list the home on Pulte's side of things.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We are glad to hear that your homebuilding experience was fine, but are sorry to hear about your experience with our finance teams. We'd appreciate the opportunity to learn more about your experience, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Generally happy with the experience
- Allen D.
- Verified HomeBuyer
- November 03, 2022
- Bluffton, SC
Generally we are happy with our new home. There were issues with wrong roof trusses, which needed to be modified, and caused significant delays. We should have asked more questions in the design phase, as we made assumptions that caused disappointments.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
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