Pulte Homes Reviews in Myrtle Beach, NC

Smooth process

The sales experience itself was very good. Friendly, efficient and knowledgeable. The design process was great although I wish we had more choices. The project manager and his construction manager were also fantastic. Very responsive to all questions, problems and requests and followed up quickly. The concerns i have is with the build process itself. Lumber is dumped onsite weeks ahead of time, sits at odd angles on the we ground and is bent/warped, twisted and sometimes moldy. Many pieces of lumber wouldn't pass inspection by most framers. Each of the trades that come in, slap together what they have to do with little to no attention to detail or quality. This leaves too much responsibility on the Construction Managers to find each problem and results in delays bringing people back to fix each problem. Each trades work should be inspected for quality and tbey hould be held accountable for "doing it right the first time" to avoid all the rework. Seems like there's no supervisor onsite for each trade. One of my construction managers said "thats the pulte process - they don't fix until the end". Hold your trades accountable for quality work - not just timely and cheap. A shout out to all of the following who were great and made things right : April, Nick, John & Crista. We continue to have issues with HVAC (yes again) but love the house and the neighborhood. Now please fix my AC and get the Pool Finished !!!! ... More

Dealing with Pulte Homes was pleasurable and efficient. Everyone we've dealt with have been extremely helpful and easy to deal with. We love our new home as of now. We only rated the responsiveness to issues as a 3 because we've yet to have any issues so we wouldn't know how to rate them.

I have purchased 6 homes throughout my life and I am over the moon that my last purchase was the BEST experience of all. The entire Pulte TEAM demonstrate a level of honesty, trust, commitment and follow up that is unmatched. Special thanks to Thomas in sales and Rodney the construction supervisor for all that you have done to make this truly the best home buying experience. Everything begins with people and when you combine that with a quality home you truly have something special. Congratulations to the entire PULTE Team. There are so many options for the home buyer and I would say you are truly missing out if you do not give the PULTE Team a chance to present all that they offer. ... More

Overall very happy. Kitchen Cabinets should be Real Wood. And Closet Shelves should be Wood and very sturdy, Other than that Overall quality is pretty good. Had a few warranty issues. They were addressed, no problems there. I would recommend. Just inspect carefully what you are getting and make changes up front. 9/10 Review

Susan was incredibly helpful during the buying process. She stayed in touch with me and explained step by step the entire homebuying process with Pulte and visited after I moved in. The house is lovely and we are thrilled with our home buying decision.

Would recommend Pulte to everybody

Buying our home and closing was extremely easy. Sales and building manager were great to work with. The price of the house was reasonable given the quality and location. Very good experience and very pleased.

The process went smoothly for the most part, and communication was generally clear and professional. Any questions or concerns we had were addressed, though there were a few moments where timelines or follow-up could have been a bit quicker or more detailed. Our concern moving forward is how well Pulte stands behind its warranty as a few neighbors have had issues with workmanship. Sales team was slick and glossed over some details we didn’t expect. A little more forthcoming would have been nicer. Pulte is building so much in our area that they probably can’t find enough quality staff. We love the house and community and hope we are here for a long time. ... More

Great experience throughout the entire process… April was amazing, Maureen was incredible and it was great working with Anthony.

Fast response to any issues, all of which have been minimal.

We moved from out of state and working with Pulte made the process very easy.

It was a pleasure to move in. They are super responsive with any issues. Love our new home

Sales Rep Megan, Design Center Rep Maureen, CM Daniel and Customer Rep Kayla were all great to work with. CM Daniel, in particular, listened to my concerns and worked to address them. Getting things done quickly, however, was less satisfactory, which was frustrating when I was eager to get settled and enjoy my new home. My main criticism is the quality of the finishing on the woodworking. Hopefully this will be addressed at the quality review in about 9 months.

We have had problems with our oven for 5weeks and it still doesn’t work properly.It would be great if we could get it fixed properly since we can use it.

I simply love my home

Too early to tell how this home is going to hold up.

Our overall experience has been very good. We cannot say enough about East Carolina Care. The warranty department is very responsive to request/ issues and follow up could not be better. The office staff and on site advisors get very high marks from professionalism and great customer service. Very impressive.

Everything was done as promised

The Pulte home buying process is a seamless pleasurable way to purchase a home. From the knowledgeable staff, home options, community amenities, on through closing, the experience is uncannily convenient. Happy we made the move with Pulte.

Project manager was great until we left his review. After we gave him a good review, he has never returned our calls. We had broken screens we wanted replaced and deep scratches in our cabinets. Loud music all day from the workers, working and banging til way after dark.(10:30pm)Garbage all over from subcontractors even in ponds.There is no maintaining of roads due to construction debris. Most important there are no weather heads on the intake of the furnace inlet on the roof on any of the houses including ours.

The sales staff were wonderful and extremely helpful Our site manage who did a system walkthrough was very helpful as well (Wayne) I only have a few issues. The entire house has soft close drawers, except for some reason in the primary bathroom. The cabinet doors are soft close but the drawers are not. The other issue I have is measurements. The rafter joists are inconsistently spaced (at least in the garage so I couldn't hang storage bins, poor craftsmanship there.) Those things aside, we love the house and the neighborhood.

Best builder in the area over the other 2 we’ve had in the past with homes built here. Just had issues with 3 of their vendors - in terms of quality of materials used in one instance and our experiencing equipment failures in the other two occurrences we had. However these all were readily rectified by Pulte when service was requested each time so Pulte was very responsive!

We purchased this home while still living in Texas. The initial process from picking the style of the home, the lot and all the finishes was a simple and easy process made possible by Tom & Maureen. For most of the homes' construction, we would get weekly updates from our construction manager, Wayne. The process was well defined and gave us a sense of ease considering we were doing this long distance. On our final walk through, everything was as what we had expected and could not have been more pleased. As with any new home, there are always a few tweaks that need attention and the Warranty Team did an excellent job of taking care of what needed to be addressed and followed up on the service visit. We love our new home and neighborhood! ... More

The Sales Rep and Builder were great. Professional and knowledgeable about the house and the community. Notified us throughout the entire building process. Took care of things if they didn’t like what they saw on behalf of us. Generally really nice people.