Pulte Homes Reviews in Myrtle Beach, SC

Overall was a great experience. Anyone having a new home built rite now will deal with COVID supply issue's. Despite those challenges our sales rep Matt and field Rob were amazing. Matt was very helpful in the beginning helping us navigate the buying process and selecting add ons. Every week during the build he kept us updated with pictures which we looked foward to Sunday mornings. Rob was great. He took care of any concerns or issues that popped up and was very detailed oriented. His experience helped us make a couple small changes that made all the difference. After closing, some small issues that came up were quickly handled. I was very impressed with their customer service and we love our new house. I would use Pulte again and recommend them them to family and friends ... More

A slight communications issue on a couple of things. They were resolved. Always courteous and polite. No major problems.

The house is very structurally sound. Very impressed with this aspect of home.

Generally speaking, Pulte's standards are high and their responsiveness to issues is excellent; however, there is room for improvement when it comes to the supervision of subcontractors/business partners during the final "finishing" construction phase. Some finish items need more attention to detail: carpentry trim work, final painting (we had lots of "overspray" at the crown molding/wall area; crooked electrical switch plates; granite not polished (rough edges); landscaping selections don't fit size/scale of yard. The worst issue we encountered was an improperly installed door threshold/quarter-round trim molding that our small dog caught his paw in, twisted and ruptured a disc resulting in emergency spinal surgery. If the installer had taken five extra minutes to fix the "gap", there would have been no hazard. So, as stated above, more attention to detail needed with the subcontractors performing the finish work. We especially love the modern layout, the generous room sizes, the flooring options and the master bath is fantastic! Pulte has extremely high standards overall--so work with your construction representative and field supervisor closely to ensure the finished product meets their high standards and your overall expectations. Then LOVE your Pulte home! ... More

Overall very pleased with our house. Project manager was very helpful with correcting any problems that we discussed with him.

Trust Builder builds great homes at Berkshire Forest! I enjoy our new home.

Overall experience was very satisfying.

Great home for us. Our first new build. Very happy with the construction.

I have had to call on Eddie several times since our walkthrough. He has been very prompt and helpful each time.

Build was quick and accurate. Minor cosmetic issues, a few mechanical, all addressed in a timely manor.

Sales process was solid. Mortgage process was fair (positive with advisor / negative with processor). Building quality manager was fantastic pre-closing (very helpful and attentive) - but disappeared after we submitted a positive survey result. Overall pleased, just currently frustrated as we are unable to close out 4 simple, lingering issues since pre-closing (2 months post!!).

The overall workmanship of the paint, floorboards, and Sheetrock taping seemed to be ok. There are some areas where the work looks amateur-ish. Some floor moldings didn’t get covered thoroughly with paint, and when carpet was installed there are cuts in floor moldings made by the knife used to install carpet. There are areas in Sheetrock were you can see the seams. 2 weeks After we closed my stove shorted out, and there was a crack in one of the tubs upstairs. Both issues were resolved quickly.

High costs for options

Overall build quality is good. Be sure to ask beforehand where the outside unit for your A/C will be located. We didn't ask and ours is outside our bedroom window. Not happy about it, but can't do anything about it.

Pulte offers a very nice home building experience. They have several models to choose from and the quality of work is very good. Just be sure to review all the options before you sign your contract so that you can tailor your home to your liking. These are not custom built homes but you have many options to choose from and can build your dream house at a very affordable price.

The building experience was very easy and satisfying; the salesman Conor and the foreman John were extremely helpful and courteous with every question asked; any response times needed were very good; we are extremely happy with our homebuying experience.

Building from afar is always a challenge. My sales agent Matt was always there to answer my questions. Phone calls and texts made the process easier. Weekly photos were much appreciated. My Building Super was great too. Thankful for John overseeing the actual construction.

The builder did an excellent job to keep the timeline.

Had some unique issues to start before moving into the new house, but pulte apologized and made good on those problems. We love our home and feel we made the right decision moving here.

Overall, Pulte builds a good home. The one area we were not happy with was the quality of the finish trim work - too many gaps and too much caulk used to hide mistakes. Our field manager was OK but not overly responsive. Workmen were very sloppy. Strongly recommend with Pulte or any of the big builders that you visit the property at least every other day to make sure things are done properly. Would not recommend having the home built while you are living elsewhere as you will likely have a few unpleasant surprises when you show up for the closing.

After making a deposit, we waited months for our home to begin construction. We paid for an unfinished garage. However, the sheet rock, tape and mud were a mess and required a professional to smooth out the wall and make them paintable. All of this was added expenses that could've been avoided.

Overall the project manager does his best to resolve building issues and he is very responsive to our concerns. The subcontractors need more attention to resolve and detail.

Check rooms before closing; we had one room with no electrical outlets

Pulte sales team is top notch and design center is well organized and easy to pick out things. The design and some of the craftsmanship is well done. The finish needs some work. Spackling, Nail pops, lines in ceiling, spaces in flooring Give the home an unfinished look. I’ve had a difficult time scheduling to fix some of these items. As a professional I expect E-mails at least be answered within 48 to 72 hours. You get a generalized email (automated) but nothing of a dressing concerns or scheduling to fix concerns.My best advice would be is to not close until everything in your house is fixed and to your liking. Do not believe that they will come out within the first 30 days and fix any items that need to be corrected. We are over the 30 days and I’m still waiting for a scheduling date. I also felt rushed the day of closing because they were still working on my home and expecting me to close same day. ... More

Everyone has been very nice and Daniel has always been helpful and has responded to our questions and issues in a timely manner. Our complaints are with the quality of finish work and painting that leave a lot to be desired. We know everyone is busy and on time schedules but this is the last home we planned to buy and really didn't want "projects" when it was "move-in ready", plus we invested a lot of money to buy the home! Dealing with paperwork online (with people in Colorado) was confusing for us... we are not up with modern technology and we were often very frustrated with the process. We love the location and our neighbors and wish we didn't have issues with what has been mentioned. ... More