Pulte Homes Reviews in Nashville, TN

Zac, our project manager, came in on the of our build and did his best to fix the issues we were experiencing. Danny responded very quickly to our questions and concerns. Both were very professional

I wasn't overly impressed with any aspect of the process except our contractor (who's now leaving the company.) Pulte Mortgage was reliable except for the local VP who was on a power trip and a little rude. Fortunately, I only had one interaction with him. Our contractor and mortgage contact, Zach, were the people I trusted the most. The workers that build the house and mostly unreliable to do quality work unless the contractor stays on top of them. Fortunately, he did that for us and we're happy with the finished product. If he had less attention to detail, I don't think I would be as happy with the final product. ... More

it a great experience thank you

Though I have some disappointments in options provided during design selection, I am happy about workmanship and build quality of my home built by Pulte. Heart full thanks from everyone in my family to Pulte.

Buying a Pulte home is a process that does not end at closing.

Only been in the house for 6 weeks so it is a little early as we are still getting the house put together. Had a inspector review and inspect the house. Did not find many big issues. We have sent in requests to fix a few things. It is slow to get responses and people out to fix some things. So we will see. We have an inspector coming out after 10 months to respect, so we will see then.

House not delivered on original schedule

Good customer service. But I found a lot of things off after moving in such as screws outside the home everywhere, chipped doors, window screens loose, tilted outlets in the wall.

The home purchased was a “Move in Ready” home so the buyer did not get a quality review until the day of closing. Known as the Celebration Walk through, there were many items not worthy of celebration. The house flooring was really dirty and there were paint drops everywhere. The carpeted areas had paint, mud and drywall mud drops in every room and closet. The toilet in the owners suite was clogged. The lighting fixture in the owners suite was missing one glass cover. Two of the windows in the house were very difficult to open/close. There are many other workmanship issues reported to Pulte customer service and they have been slow to resolve. Overall we like the home design and location. ... More

We feel that some SOD is dead but keeping getting told that “it will come back” so we shall see

i had good bad and ugly experience with Pulte so far. It is been a roller coaster ride and i hope it changes.

It’s average. About what you’d expect from building a home from a large company. Less choices, takes a minute to respond, but they do respond on everything.

Weekly construction updates were helpful as we were living out of state and could not be here on a regular basis to monitor progress.

I appreciate quality workers are hard to come by during this time but I was really disappointed at the quality of work and attention to detail…painting, staining, etc. we paid for all black, beautiful hardware throughout the house and almost every door knob has paint on it. Happy to be in the house but it’s clear at the end they just want to rush through things and close. I’d imagine Pulte would save a ton of money if things didn’t have to be redone 2 and 3 times…

Everything was great during the sales process. Some quality issues in the workmanship were noticed as soon as we moved in and the responsiveness of Pulte has not been the best.

entire bricks, big rocks, and lots of gravel are left underneath the sod. the paint is the cheapest they can get. they are inflexible the exterior caulking looks like a 5 year old did it the concrete entrance way to the front door is an embarrassment have never bought a house with not one towel bar in it

We had major flooding on the day after moving in to our new home. It has been four months and our backyard is till torn up by construction. There are also electrical wires that run along the front of our yard to the neighbor's house. We are not sure why.

We are very happy with the house overall, disappointed by the property lot. We were lied to and never shown the lot we selected. Once with raaieed our.concern about our main issue. Nothing was done.

Pulte are really good with their commitment. They take responsibility for the things they deliver. A few things that we don't like about was the charges they do have onto the upgrade options. They do provide the time frame for the closing which is really almost 4 months which really doesn't help if you are renting the apartment in your current situation. And qualities wise they always talk about the Pulte standards if you really find any defect or something that you really don't like with them.

There can be more value addition for the money paid for house. Builder should be having more professional staff for interior painting and trim works.

Our construction manager, Connor, was great. There were a few issues upon moving in that we are still trying to get resolved, but it’s as expected with new construction.

I wish the craftsmanship and attention to detail was more on point. For how expensive it is everything should look perfect to the human eye. It’s not. The team is awesome and very responsive.

Pulte offers some unique upgrades not available by builders like Lennar. There are some things that seem odd to not be able to upgrade. Interior doors are about as cheap as they come with no option to upgrade to a nice solid core door (we would pay). No option for interior wall insulation to dampen noise from room to room (we would pay). No option to upgrade the LVP flooring to a thicker plank (4.5mm was the only option - again, we would pay). We optioned for a ‘Media Room’ over the garage. A nice way to add space for family to come stay. There is a large walk-in closet AND a very large ‘unfinished storage’ (closet) that is not available to option as an extra bathroom. This storage room shares a common wall with the upstairs bathroom and would have been a simple upgrade (we would have paid 2x for this option). We have a quarter acre of lawn, with no option for irrigation and no shade cover to ‘maybe’ help in keeping the lawn alive. The HOA will fine us if we let the lawn die, so we have a sloppy mess of makeshift sprinklers everywhere to somewhat keep things green until we can hire a company to install irrigation. When building the house, our construction manager would tell us ‘this is how it has to be’ with a number of things we questioned with the build (sub-floor vs slab, wood deck vs concrete, mantel height, exterior shutters vs no shutters, painted interior garage vs no paint, etc.). We walk through all the new Pulte homes going in that were the complete opposite of what was shared. The lack of transparency, false statements, skipping corners, etc. we’re very frustrating and not something anyone should expect with a ‘premium’ build. ... More

Mike had a concrete sealer applied to my garage floor the beginning of March without notifying me first. During my 3/10 blue tape walk through, the smile was very strong to the point I couldn't be in the garage. The celebration was on 3/23 that I didn't attend but my cousin that was there said it still smelled really strong. I moved in on 4/15. The smell was still very strong to the point that it was in the house and triggering my asthma. I opened a ticket with warranty to have it address. When I asked Mike to stop by, he said he was busy with walks so he couldn't. He never did reach out again. The smell should have been addressed before the celebration because at that point there shouldn't have been a smell. Very disappointing. ... More

Average workmanship,,still waiting for issues to be resolved,, almost 2 months