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Pulte Homes Reviews in Nashville, TN
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What Nashville Homeowners Have to Say About Pulte Homes.
Read all 232 verified reviews from homeowners that built a new home with Pulte Homes in the Nashville area. Nashville homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Nashville Area
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Customer Reviews
Excellent
- Moses O.
- Verified HomeBuyer
- August 19, 2020
- Mount Juliet, TN
Timely and reliable
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New home
- Vicki H.
- Verified HomeBuyer
- August 19, 2020
- Mount Juliet, TN
Pulte has some great employees that make the buying experience actually enjoyable. I’m a very satisfied buyer!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience in building my home with Pulte
- Srinivasan N.
- Verified HomeBuyer
- August 13, 2020
- Spring Hill, TN
Its been a great 5 months building my home ground up with Pulte Homes. My interactions were primarily with Mike Baggio @ Pulte Homes Spring Hill and he has been great to work with. Timely updates, early warning on delays, etc., Overall a great experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality
- Hayden P.
- Verified HomeBuyer
- August 12, 2020
- Spring Hill, TN
Our house was not built very well. Our ceilings look awful. The house is built cheap and the quality looks nothing like the model. The workers don’t show up when they’re supposed to make repairs and they don’t do a good job on the repairs. We have broken baseboards that no one has fixed our driveway concrete is sloppy and doesn’t look good. I would not recommend pulte to anyone
Pulte Homes responded:
We hate hearing that you are unhappy with the quality of your new home but thank you for taking the time to share this feedback. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and we would be happy to share it with leadership. ^AS
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 3
Overall great experience
- Madeline H.
- Verified HomeBuyer
- July 14, 2020
- Spring Hill, TN
When we got a new field manager the day after we had our walk through, Zach was quick to make sure we had everything taken care of. Although we had a couple small bumps, he did everything in his power to make sure we were happy. Vickie, our sales consultant, also made this process so great. She has been so kind and helpful through everything.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Pulte
- Anonymous
- Verified HomeBuyer
- July 01, 2020
- Mount Juliet, TN
I wish the craftsmanship and attention to detail was more on point. For how expensive it is everything should look perfect to the human eye. It’s not. The team is awesome and very responsive.
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 5
Pulte Homes - Not great quality homes.
- Anonymous
- Verified HomeBuyer
- June 17, 2020
- Mount Juliet, TN
Not great quality homes.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
Pulte review
- Joseph M.
- Verified HomeBuyer
- June 17, 2020
- Hendersonville, TN
Numerous lies from sales person. Pulte mortgage tried to take our money saying we Had to buy mortgage points Common areas look horrible and neighborhood pool that was promised to be complete spring of 2020still not built or even started. All the retention ponds holding water so mosquitos are horrible. Can’t play outside with little one at all. Still waiting to get an issue with hood vent in kitchen resolved after pointing out 4 months ago before closing. Do not build with Pulte.
Pulte Homes responded:
We are disappointed that you haven't had a satisfactory experience and are unhappy with your community. We have passed this feedback on to leadership so they are aware and can address the situation. Additionally, we would be happy to help get your warranty request moved along if you could please email customersupport@pultegroup.com with some more information. Thank you. ^Abby
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Quality, Future and Design
- Hanna H.
- Verified HomeBuyer
- June 10, 2020
- Mount Juliet, TN
Thanks for Pulte and all people worked with on my new home , really my home quality is high quality, the design exterior is very Nice and interior design is super , we very satisfied with everything on home , kitchen is future , smart , nice design and looks super nice . Gathering room is huge, PPC it’s nice and very useful. actually every details we loved . and the best part on my new home and I exiting is smart home , Pulte offer a lot futures for smart home . So we loved our home from Pulte as a Bulider . and we strongly recommend Pulte as a Bulider to other if they looking for new home ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Weekly construction updates were helpful as we were living out
- Timothy A.
- Verified HomeBuyer
- June 06, 2020
- Spring Hill, TN
Weekly construction updates were helpful as we were living out of state and could not be here on a regular basis to monitor progress.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Early Review
- Jerry W.
- Verified HomeBuyer
- June 03, 2020
- Spring Hill, TN
Only been in the house for 6 weeks so it is a little early as we are still getting the house put together. Had a inspector review and inspect the house. Did not find many big issues. We have sent in requests to fix a few things. It is slow to get responses and people out to fix some things. So we will see. We have an inspector coming out after 10 months to respect, so we will see then.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Happy in Brixworth
- Jill H.
- Verified HomeBuyer
- May 28, 2020
- Spring Hill, TN
We looked in the Spring Hill/Thompson Station area and fell in love with the Brixworth community. The Vanderbilt plan worked best for us and the process was organized and efficient. Happy to answer any questions.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Unresponsive to unfinished work
- David B.
- Verified HomeBuyer
- May 26, 2020
- Hendersonville, TN
Virus or not, I paid for a completed house. Pulte cares nothing for the customer after the check is signed
Pulte Homes responded:
We appreciate you taking the time to leave a review although it is disappointing for us to hear you feel this way. We would like to assist and would appreciate if you could email some additional information to customersupport@pultegroup.com so our team can be in touch. ^Abby
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Beautiful and settled home
- Kenneth S.
- Verified HomeBuyer
- April 01, 2020
- Spring Hill, TN
Keep up with the builder on updates. It is fast and fluent process.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
So-So
- Anonymous
- Verified HomeBuyer
- January 16, 2020
- Spring Hill, TN
The kitchen is great. Everything else is good but not as good quality as we were expecting with what we paid for it. It looks very nice at first glance, but once you move in you notice so many details that were missed (like bathroom counters half an inch away from the wall on one side, etc.). In the building process, a lot of nice and assuring words were said that did not necessarily always happen in the end.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Pulte Homes - We had major flooding on the day after moving in to our new home.
- Stephen L.
- Verified HomeBuyer
- December 18, 2019
- Spring Hill, TN
We had major flooding on the day after moving in to our new home. It has been four months and our backyard is till torn up by construction. There are also electrical wires that run along the front of our yard to the neighbor's house. We are not sure why.
Total Score 4
Quality 3
Trustworthiness 2
Responsiveness 2
Well built home
- Margaret M.
- Verified HomeBuyer
- December 11, 2019
- Hendersonville, TN
I have to say We we felt rushed deciding our personal choices for our home but we did and add are happy. Our house was built within 6 months so there was pressure but it all worked out. We were thankful dir our builder and sales manager to step us through the process! The house is solidly built and we are happy py. Thank you
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Thank you
- Charles V.
- Verified HomeBuyer
- November 13, 2019
- Spring Hill, TN
Great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Purchase of a Pulte home in the Dartford Community
- Teresa R.
- Verified HomeBuyer
- November 13, 2019
- Spring Hill, TN
The effort to work with me and go over & above to grant my requests was outstanding. The value for the price was very good.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
great job!
- Jason B.
- Verified HomeBuyer
- November 13, 2019
- Spring Hill, TN
The staff was very personable and dedicated to providing me with the best customer experience. I was informed about the specific construction standards that they do which sets this builder apart from other builders.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
House is great. Little follow up needed sometimes to get the work done.
- Surinder K.
- Verified HomeBuyer
- October 17, 2019
- Spring Hill, TN
Everything is perfect inside house. We noticed few places with minor glitches inside house. But those are acceptable. However the backyard and front yard lawn is not done as expected. Grass has completly died at lot of places before we moved in after closing. I am still following up and expecting lawn redo from Pulte field manager. Not heard about it yet.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
As long as you have a good contractor, it's a good experience
- Anonymous
- Verified HomeBuyer
- October 15, 2019
- Hendersonville, TN
I wasn't overly impressed with any aspect of the process except our contractor (who's now leaving the company.) Pulte Mortgage was reliable except for the local VP who was on a power trip and a little rude. Fortunately, I only had one interaction with him. Our contractor and mortgage contact, Zach, were the people I trusted the most. The workers that build the house and mostly unreliable to do quality work unless the contractor stays on top of them. Fortunately, he did that for us and we're happy with the finished product. If he had less attention to detail, I don't think I would be as happy ...
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 5
Surprise
- Anonymous
- Verified HomeBuyer
- September 11, 2019
- Mount Juliet, TN
I expected much better but its not worth.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Satisfied Buyer
- Anonymous
- Verified HomeBuyer
- September 04, 2019
- Mount Juliet, TN
Awesome Experience
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - Pulte gave us good buying experience and the build was completed
- Liz A.
- Verified HomeBuyer
- August 25, 2019
- Spring Hill, TN
Pulte gave us good buying experience and the build was completed on time. Richie, our builder, was great to work with.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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