Pulte Homes Reviews in Nashville, TN

House was built in a timely manner. The quality of workmanship of the trades they hire is Very Sub Par. Work is very poor quality and the Pulte Warranty Group's answer is what do you want me to because these are they workers we have and this is the quality of work they do. Pulte needs to set expectations that their trades do not provide quality work to let the home buyer know what to expect in the end so that the home buyer will know that they need to spend tens of thousands of additional dollars to make there home meet the expectations you would expect when getting a brand new home. Overall the home is a good home, however Pulte does not manage their trades and does not expect their trades to perform high quality work, If we could do it over again we would have wanted Pulte to set the poor quality expectation or been given more time to look over the home to have all the poor quality fixed and moved out our close date. ... More

Numerous lies from sales person. Pulte mortgage tried to take our money saying we Had to buy mortgage points Common areas look horrible and neighborhood pool that was promised to be complete spring of 2020still not built or even started. All the retention ponds holding water so mosquitos are horrible. Can’t play outside with little one at all. Still waiting to get an issue with hood vent in kitchen resolved after pointing out 4 months ago before closing. Do not build with Pulte.

Writing here again with more observations about Pulte—as I was wondering if anyone else might have had similar experiences with misinformation from the company: - The dishwasher they installed was very low quality—at 56 decibels it's incredibly loud. I think that was just another thing they cut corners on to keep their costs low. - Showerheads and fixtures: they definitely installed some of the cheapest fixtures throughout the house, $8 showerheads for example. - Our oven range was set up incorrectly, so I asked the construction manager about it and I called our warranty line, but they only told me to call Whirlpool to fix the range. Don't understand why we have to spend time fixing their mistakes. - They definitely cut corners on the double-pane windows, which are lower quality, only being able to slide up from the bottom and not from the top as well. - Installing the wrong siding color on the house: This was a particularly unbelievable experience. I'd stopped by while work was progressing on the house and I realized that the contractors had installed the wrong siding color on our house. I told the sales agent and construction manager, and they just said they'd remove the siding and install the correct one—but when I told them I'd like to be present for when they install it, they didn't want to redo it anymore. I think they realized, with my background in construction, that I know removing installed siding often damages the plywood and moisture barrier. I eventually just gave up and told them to leave the siding—though I was surprised that they actually admitted to their mistake. - Installing Hardwood instead of Carpet: When we first spoke with the sales agent, he said we could choose from different styles for the interior and exterior of the house, but customizing was only possible after signing the purchase agreement. We signed the agreement, but then a simple request like not installing carpets in the bedrooms was declined by the agent and construction manager. I said I was happy to pay the difference for hardwood floors to match the rest of the house, or to even install it myself afterwards, but they claimed the city wouldn't pass the final inspection if carpets weren't installed. (On a funny note, I ended up going to the city inspector's office in Columbia and he confirmed it would pass inspection if they didn't install carpets, and he even emailed the sales agent and manager, but they still went ahead and installed carpets anyways). There are of course many more issues, and I'm sure you all have had your own difficulties with Pulte, but I hope you've had some better luck with getting them to fix their mistakes. Thanks, Sia ... More

Don't buy home a home from Pulte. They will rip you off like they too is.

The “supposed” to be a brand new home by Pulte home has a faulty HVAC equipment which took over a month for some one come and take a look and after 2 attempts still not fixed , why would a brand new home that priced at 1.25 million have a broken HVAC which is not even a month old ? Where is the quality here pulte homes? shame ! My family spent thanksgiving in a cold home , thank you for nothing Pulte homes !

Worst experience with Pulte. Customer service keep asks for the rating to be 10 out of 10 instead of resolving the issues.

If I knew what I know now I would’ve chose other house company to deal with or neighborhood for that matter. They don’t care about their buyers, only the money they can get. Now that I live in this house, I’ve seen a lot of half done job, cut a lot of comers, and just covered their crappy workmanship. Very disappointing. 0 star!!!

Shawty cheap work! I’m disgusted at the amount of money I paid and the lack of care that went into my house. Can’t get anyone to fix anything properly after several attempts and work orders. Buyers beware!!!

When you have subcontractors the construction boss should be on everyone butt to be sure that completion and quality come first. They should not be slowed to start work on a new site till all customers are satisfied and repair work is completed. This is not quality. Your workers are all interested in their paycheck and not in the quality of their work. Pulse and the construction manager should be out here checking things out DAILY till your customer is 100% satisfied. Also plenty of design flaws. Call. Be happy to point them out.

The experience is not what I thought it would be. With over fifty items still to complete, they force you to close or they will sell your home to someone else. I am still waiting on every type of trade to come complete projects. There has not been any response at all from the warranty department and it has been almost two months. I know I am not the only one in this predicament.

Spent half a million dollars to get a home that is falling apart around me after only a month. Garbage.

Complete nightmare! From poor materials to inexperience, cheap contractors. Add that with zero quality control and you get a poorly built house. Pulte's only goal is to get your money then forget about you. They rushed us through the closing process, (still had blue tape after we closed) rush the construction process at the last minute. Get you to close then refuse to come back and fix anything. We have been in out home for 4 months and have beet met with unanswered emails and phone calls. Pulte and everyone who works for Pulte is unprofessional and in way over their heads. An overall terrible experience with Pulte. ... More