Pulte Homes Reviews in Austin, TX

I recently had the pleasure of purchasing a home through Pulte Homes, and I wanted to take a moment to share my feedback with you. Firstly, I want to express my gratitude for the excellent service provided by Nathan, the salesperson, and Eric, the construction manager. Both Nathan and Eric demonstrated exceptional communication skills and ensured that I received timely updates throughout the entire home buying process. Eric's proficiency in construction was particularly impressive, as he adeptly addressed and resolved every issue that arose during the construction phase. I couldn't be more satisfied with the quality of workmanship displayed by Eric and his team. However, I must bring to your attention some areas where I believe there is room for improvement. Regrettably, I found the communication from the mortgage loan officers and title company to be lacking. I felt uninformed about the money transfer process until the very end of the transaction, which was a source of frustration for me. I believe that enhancing communication in this area would greatly improve the overall home buying experience for future customers. Despite this minor setback, I want to emphasize that my experience with Pulte Homes has been overwhelmingly positive. I have already recommended Pulte to several friends and family members based on the outstanding service provided by Nathan and Eric. Their professionalism and attention to detail have left a lasting impression on me, and I am confident that others will also benefit from choosing Pulte for their home buying needs. Thank you for taking the time to consider my feedback. I believe that by addressing the communication issues I've highlighted, Pulte Homes can further elevate its reputation for excellence in customer service. Once again, thank you for your attention to this matter. I look forward to continuing my journey with Pulte Homes and enjoying many happy years in my new home. ... More

Jimmy and Kenny are the best

Jacob and Rachel were very responsive and made the process very smooth

We had a very good experience with Pulte including both the sales and construction side. We would recommend a Pulte home to our friends.

The home buying experience from Pulte builders and their mortgage company was an easy and complete operating system. Everyone was very knowledgable and helpful with this process.

The process from start to finish was smooth, stress-free, and very efficient. All my questions were answered right away and I was always kept in the loop, especially when it was close to closing time. The builders took care of everything before the final sign-off and everything was handed over to me with such ease.

All 10's for Jimmy and team. Great experience!

We had a great and easy experience purching our first home. Pulte ensure we were kept on track up until our closing day. The house quality and workmenship were worderful. No complains so far. The salesteam was the best out of all their employees. We were taken care of even after closing. Answer 100s of our question with a simle on their face.

All the above mentioned were helpful and made the entire process as painless as possible

We are very pleased to say that Pulte has really exceeded our expectations, great job guys and thank you for the experience you guys are awesome at what you all do.

We had no idea what to expect as first time home buyers and Pulte made it easy from start to finish. They were patient and understanding with us, answering all of our questions. They were attentive and very responsive. Couldn't be happier!

The homes built by Pulte are great and best quality materials are used. The ground staff are great and take great care in making sure all the expectations are aligned with what was advertised. The sales team is also great and very quick with responses and providing information. The loan approval team (and there are multiple groups) have some overlap and communication can be confusing at times. Just make sure you have everything documented to support you as you progress on finalizing the home that you want. Overall, I am happen with how my home was handed over to my on the day of closing.

Our project manager Matt was fantastic. He always responded to questions and fixed any issues. We are very happy with our new home.

The entire process from start to finish was very simple and straightforward. The entire staff was very helpful, friendly and supportive. We have only had one minor repair which was immediately addressed which may have been caused by movers, but no hesitation on getting the repair completed.

As a commercial general contractor I went into the home building experience with some general concerns from my knowledge of residential home builders. I was able to perform regular inspections during the construction and was pleasantly surprised by the quality of the workmanship managed by the Pulte construction manager. Subcontractors can be difficult to predict but he did well to control the quality and addressed items I found. I do recommend hiring a 3rd party inspector, it is money well spent and the individual found a few items to correct that I did not have capacity to research. Overall Pulte produced a great home and we feel well taken care of. Even one warranty item in, they were quick to address it. ... More

It is a great experience to buy a house from Pulte. From their marketing team, sales representatives till closing everything is very smooth and organized which really make buying decisions positive and easy.

It was an absolute pleasure working with Raul, the Sales Consultant, Devonte, the Construction Manager, and Marjan, the Area Manager. Each of them played a vital role in the process. Raul, in particular, was incredibly helpful. His patience and thoroughness in explaining all the details and options were instrumental in providing clarity on what we were looking for. His expertise and guidance were key in helping us secure a beautiful house that met all our needs. Devonte's contribution was equally impressive. His commitment to ensuring all our requests were met was admirable. He not only ensured the timely delivery of the house but also demonstrated exceptional responsiveness and meticulous attention to detail throughout the process. Marjan, as the Area Manager, oversaw the entire operation with efficiency and professionalism, ensuring a smooth and satisfactory experience for us. Overall, their combined efforts made our house-buying journey a memorable and enjoyable one. Their expertise, dedication, and attention to customer needs were truly commendable. ... More

Deron did an amazing job keeping us informed throughout the process. There were unexpected delays but we always knew about them and they were communicated on a timely basis. Shawn, our sales person was also responsive and communicated with us appropriately as well.

House is lovely. I am fortunate to get this plan in such a good price. The Floorplan is the best. I have good upgrades. Not all builders with new construction provide with cabinet handles,kitchen pendant lights. So I m happy that I m getting it and I don't Have to waste effort time and money on that. Warranty team is also responsive. They are addressing whatever is coming along to get it resolved. Jessica, Tara,Santiago,Justin are all awesome. I am happy and blessed. Thanks Pulte for making my dreams come true.

We had a really great experience with the Builders at Pulte. They were prompt and very efficient. During the period of construction they were very prompt in keeping us informed about the entire process. They also helped us a lot in the moving process and were very professional and friendly.

I have happy with Pulte homes.

We love the home and community.

Great, builder. But I had issues with this sod but the builder put it on a weed killing project

Overall i’m happy with my home buying experience.

This home buying process was easy with Pulte homes.. The professionalism and care given by the sales department, and mortgage lenders was outstanding. They use high quality materials and the workmanship was great. I am very satisfied with my home and would recommend Pulte homes to anyone looking for a high quality home at a fair price.