Pulte Homes Reviews in Austin, TX

My grading of side yard was not done properly and the construction manager has been delaying it since then.It has been many months and nobody is looking into it.I had a very bad experience and I wanted to escalate it.This is not what you expect after paying so much.

appliances installed are of poor quality and the service is very poor

Great value for your money. Responsive construction crew and very helpful mortgage consultants.

The project manager was very professional, kept me inform at all times of the progress on the construction site in a weekly basis, he was always available, very committed and patient with my endless questions and most importantly he took the time to reviewed the third-party inspection reports that I hired and took actions from the suggestions. Thank you Dustin for all your work, I really appreciate it!

Professional, responsive and clients-oriented sales manager and construction managers who are easy to work with. Average quality of materials and construction execution. Overall, very positive experience.

After moving in, we have had so many issues with our home that we regret buying it. It’s as if no one looked at the home to ensure things were done right. Cabinets are misaligned, improperly installed, broken, nails missing from showers, grout is multiple colors or missing, door knobs damaged, paint splashes and grout EVERYWHERE, light fixtures installed crookedly, framing issues, dirt and sawdust everywhere, nails in carpet, metal debris in lawn - this is an absolute nightmare. For all issues we have been told to coordinate with the warranty dept. I should receive a stipend for the work I’ve done to fix my house to the point Pulte should have. This work is shameful. ... More

Great service, finished on time with great quality!

Make sure a complete inspection is done before closing. Make sure everything is working properly including checking all outlets including outside outlets and check heater HVac .

They're totally awesome. All of them.

They did what they promised and responded in a timely fashion.

The streamlined process made buying easy. Personnel were well-informed, prepared, on the ball, and easy to deal with.

Awesome process from start to finish. It was pretty neat getting to see the house built literally before my eyes.

Everyone involved in our building/buying experience was knowledgeable, courteous, had great communication skills, timely, and showed care and compassion.

Overall the house is great but there have been many issues and many warranty calls within the first month of ownership. The house was rushed to be completed and it very clearly shows. The field managers we worked with were great and I don't have anything negative to say about them. Our sales rep wasn't very responsive or helpful though.

My wife and I genuinely enjoyed every meeting, every walkthrough, and every step of the process of building with Pulte. Our sales agent, builder manager, and mortgage consultant were all friendly, professional, and we felt taken care of throughout the whole build. Glad we chose Pulte!

I’ve recently purchased my 3rd Pulte home. The quality has continuously surpassed my expectations. My team that was assigned to me (Kristy Crane and Charlotte Carreon) were absolutely amazing. Very professional, knowledgeable, responsive. Genuinely committed to fulfilling our endeavor of the entire home buying process.

Pros: Overall, I'm pleased with my new home. The fact that it is a new build gives me features not found otherwise in this area like an open floor plan and tall ceilings. The quality of the build seems great. No real issues with Pulte construction. Cons: Any upgrades they charge you tremendously over market value. As an example, I had wood flooring put in. The same flooring through Pulte would have cost over $60k as an upgrade charge. Having a third party come in after closing and demolish all the flooring Pulte put in and put in quality wood cost $20k. If you extrapolate that upcharge margin to all the upgrades, it feels way too expensive. Have had several warranty issues, mostly with electrical gremlins. The responsiveness of warranty repairs is pretty lacking. Sometimes I just would like to talk through something I don't understand about the house, and getting in touch with someone just to talk is a several day/weeks process. ... More

We had a few issues but it was all resolved except for one thing. But for the most part it all went well.

Sales consultant, Field Manager and Design center consultant were very helpful in resolving queries and issues.

From the beginning to the construction to the closing it was fabulous

Always worked hard to satisfy my requests

I’ve noticed a lot of things either already pealing (lining/paint), not fully sealed, or just done sloppy... it’s actually embarrassing to be honest because we haven’t been here long and no matter how well I take care of it and clean, cosmetically, it doesn’t look brand new... on top of that, we’ve had issues with drains not draining appropriately and I can’t help but think there are things inside of them since we had to repeatedly ask to have workers quit leaving food and trash all over the place during building... I’m anxious about the quality with what I’ve observed. We love our home, yes. But minor things, like paint pealing, doors not properly closing or lined up in the frame, sharp edges where carpet meets tile, and things we’ve observed with plumbing... has me uneasy. ... More

My experience with Pulte was very positive. I built my house from scratch and I love their design options

We are proud owners of Pulte homes. We were very happy with overall process which was very straight forward and easy to navigate for some one like me who was a new home owner and did not have any prior house buying experience.

Could use higher quality and workmanship