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- Austin, TX
Pulte Homes Reviews in Austin, TX
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What Austin Homeowners Have to Say About Pulte Homes.
Read all 517 verified reviews from homeowners that built a new home with Pulte Homes in the Austin area. Austin homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Austin Area
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Customer Reviews
Did not care for lack of transparency
- Donald R.
- Verified HomeBuyer
- September 03, 2025
- Kyle, TX
again lack of transparency exists
Pulte Homes responded:
Thank you for sharing your feedback. We’re truly sorry to hear that you did not feel you received transparent information, and we’ll use your comments to help us improve. ^KH
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 4
Easy process + Perfect Home = Happy Family!
- Cameron G.
- Verified HomeBuyer
- August 15, 2025
- Liberty Hill, TX
Nathan did a great job of helping me and my family into the perfect home. Luciano did a great job of building said home. Very easy process!
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that Nathan and Luciano made the journey into your new home such a smooth and positive experience! It means the world to us that you found the process easy and ended up with the perfect home for your family. Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not good
- Ashok M.
- Verified HomeBuyer
- August 13, 2025
- Leander, TX
Not good at all
Pulte Homes responded:
Thank you for providing feedback for us. We are truly sorry to hear that you did not have a good experience with us. If there's anything we can do to help or if you'd like to provide additional feedback, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Excellent experience!
- Anonymous
- Verified HomeBuyer
- August 07, 2025
- Cedar Park, TX
The support and guidance we received from the builder, sales and mortgage team was outstanding. 5 stars!
Pulte Homes responded:
Thank you for providing feedback for us. We’re so glad to hear that our construction, sales, and mortgage teams provided you with outstanding support and guidance throughout your home-buying journey. Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great service from the Pulte Staff
- Gloria v.
- Verified HomeBuyer
- August 07, 2025
- Kyle, TX
Joe from Sales and Josh, Construction manager were very responsive from the beginning to end of closing on our home. Even after closing, I have heard from both of them to see how our house was functioning. It was so kind of them to think about us and take time from their day to check on us. We love our home and neighborhood!
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that Joe and Josh have been so responsive throughout your experience, even checking in after closing. We're delighted to know you’re enjoying your new home and community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home Build Review – Troy
- Manuel F.
- Verified HomeBuyer
- August 06, 2025
- Spicewood, TX
I’m grateful that I had Troy guiding the process. From the very beginning, Troy brought a level of professionalism, craftsmanship, and calm that made all the difference. He was transparent in his communication, thoughtful in his recommendations, and incredibly responsive when questions came up. More than anything, I appreciated how invested he was, not just in getting the house done, but in getting it done right. He genuinely cared about the details, took pride in the work, and treated the project as if it were his own home. When issues did arise (as they always do in any build), he ...
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear how much Troy’s professionalism, craftsmanship, and genuine care made a difference in your homebuilding journey! It’s wonderful to know he was able to guide you through the process with transparency, responsiveness, and attention to detail, and that your home truly feels built with care! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte homes provided a wonderful home buying experience
- Hema P.
- Verified HomeBuyer
- August 06, 2025
- Liberty Hill, TX
Working with the Pulte Homes team has been an absolute pleasure from the very beginning. Our wonderful experience started when we first walked into the model home and met with our salesperson, Makayla. Midway through the process, we were introduced to our construction manager, Sam, and our experience became even better. Sam was incredibly patient, answering all of our questions and addressing any concerns we had. He was consistently present and willing to help. His guidance during our two pre-closing walkthroughs and a final review the day before closing ensured all outstanding issues were ...
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re so glad to hear that Makayla and Sam made such a positive impact on your home-buying journey! It’s wonderful to know that their patience, responsiveness, and attention to detail helped make the process smooth and enjoyable from start to finish. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Teka
- Teka s.
- Verified HomeBuyer
- August 06, 2025
- Manor, TX
Pulte Homes Best builder In Austin.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are so glad to know that you had a great experience with us! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Construction manager (DS) was great. Pulte mortgage was more painful and difficult than other mortgage companies we bought through
- Jeffery W.
- Verified HomeBuyer
- August 06, 2025
- San Marcos, TX
Construction manager (initials: DS) was great. Pulte mortgage was more painful and more difficult than other mortgage companies we bought through
Pulte Homes responded:
Thank you for sharing your feedback with us. We're glad to hear that you had a great experience with your construction manager! That said, we're sorry to hear that your mortgage process felt more difficult compared to your past experiences. We appreciate you sharing this feedback. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Great experience! Smooth process! Outstanding people!
- James L.
- Verified HomeBuyer
- August 06, 2025
- Kyle, TX
My wife and I love our new home. The construction is 10 x better than the last home we purchased. And the people from Pulte made it a fun and exciting process as well. Travis is the guy you must talk to if you visit “6 Creeks” in Kyle. He is the man! He went the extra mile to take care of us and he guided us through the process like we were family. A HUGE thanks to Pulte for making our home buying experience special!
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are so glad to hear that you and your wife are loving your new home and had a great experience with us! It's wonderful to know that Travis made the process fun, exciting, and treated you like family. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Connor and David - Great folks
- Georgeson T.
- Verified HomeBuyer
- July 23, 2025
- Georgetown, TX
Conner - Sales agent David - Building manager Couldn't have asked for anyone better to help me buy and get into my first home. They were helpful, answered all of our questions, supported us post sales. Thank you guys, great work.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that Conner and David made your first homebuying experience such a positive one! It’s wonderful to know they were helpful, responsive, and supportive every step of the way. We appreciate your kind words! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Teru L.
- Verified HomeBuyer
- July 18, 2025
- Liberty Hill, TX
I was very impressed with the entire home purchasing experience from start to finish. I was kept informed with the construction process weekly via phone. All concerns and/or questions were always promptly addressed. I’m very happy with the end result, house is everything I had hoped for. The few things that had to be taken care of after the move in were taken care of promptly. I have built a few homes in the past, but this was by far the best experience. I recommend Pulte builders if you want quality,responsive interaction and over all satisfactory experience.
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We’re thrilled to hear that your homebuying journey with Pulte was smooth, transparent, and exceeded expectations! It’s wonderful to know that consistent communication, prompt support, and a strong final result made this your best experience yet. We appreciate your kind words and your recommendation! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Fire everyone and start ove
- Jerry A.
- Verified HomeBuyer
- July 17, 2025
- Spicewood, TX
Worst experience I have ever had buying anything.
Pulte Homes responded:
Thank you for taking the time to share your experience. We’re truly sorry to hear that your experience has been so disappointing. This is not the standard we strive to deliver, and we regret that we’ve fallen short. Your feedback will be shared with our team, and if there’s anything further we can do, please don’t hesitate to reach out. Thank you again. ^KH
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Great experience
- Darrick M.
- Verified HomeBuyer
- July 16, 2025
- Georgetown, TX
Paige and LaMonica walked us through the whole process and made our first time homebuying experience a really easy-going process.
Pulte Homes responded:
Thank you for taking the time to share your experience. It's wonderful to know that Paige and LaMonica helped make your home-buying experience smooth and seamless! Congratulations on your new home and enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love our new home
- Rene R.
- Verified HomeBuyer
- July 16, 2025
- Kyle, TX
After a rough initial experience, we are loving our new home.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. While we’re sorry to hear the beginning of your experience was challenging, we’re so glad to know you're now loving your new home! Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Found a great new home
- Alma B.
- Verified HomeBuyer
- July 16, 2025
- Liberty Hill, TX
Easy experience in buying the new home. They were very responsive to address items from home inspection and their own blue tape inspection. Home has nice finishes and just exactly what I was looking for as my next home. My pups and I are very happy in our new home.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that you had a smooth and enjoyable experience with us! It's great to know that your concerns were addressed and resolved quickly. Wishing you many happy years ahead! ^KH
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Average
- Nagaraj R.
- Verified HomeBuyer
- July 15, 2025
- Manor, TX
Mortgage team stretched the time unnecessarily, they were keep on asking the same documents multiple times. The hand over/construction manager team doesn’t fix the items properly as they promised, the issues are still existing. The sales team Ms Sara is the best employee and she was 100% supportive. No one visited to hear back on open issues since the closing.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're truly sorry to hear about your experience with our mortgage team and to learn you are experiencing concerns within your new home. We sincerely apologize for the lack of communication regarding your concerns and would like to make leadership aware of them. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 1
Response staff
- Danial T.
- Verified HomeBuyer
- July 15, 2025
- Georgetown, TX
Pulte team is very responsive especially Guillermo who always goes above and beyond.
Pulte Homes responded:
Thank you for taking the time to provide feedback. We're thrilled to hear that our team has been responsive throughout your process. It's great to know that Guillermo went above and beyond in your experience! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Value and Quality without having to choose!
- Clayton M.
- Verified HomeBuyer
- June 11, 2025
- San Marcos, TX
Often times these days you’re faced with having to rank quality, value, and professionalism in the order of importance to you. With my Pulte purchase, I never felt like I had to choose…I got them all at one stop.
Pulte Homes responded:
Thank you for taking the time to provide feedback. We're thrilled to hear that your experience with us delivered the full package—quality, value, and professionalism! Congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Home-buying Experience and Review
- Everett B.
- Verified HomeBuyer
- April 23, 2025
- Spicewood, TX
Good Morning, Honestly, unless there has been some structural changes in the way Pulte finishes a home before turning it over to the new owners, I couldn’t in good conscience recommend buying a Pulte home. On the day we closed, the home was filthy. Plus, we had tile issues, plumbing issues, trim and paint issues, cabinet issues and a bowed wall. We had workers in our home for weeks after moving in. And, there’s still work to be done. The house was not ready for closing. However, after pointing all these issues out, Pulte assigned Josh Garza to personally oversee the repairs. Josh has been ...
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We sincerely apologize for the condition the home was in on closing day, as that is not the experience we strive to deliver. We understand how frustrating and disappointing this may have been to move in and immediately need repairs. That said, we’re glad to hear that Josh has been a helpful and responsive point of contact throughout the repair process. We want to ensure leadership is aware of your concerns and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ...
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 4
5 star service the whole way through
- Casie K.
- Verified HomeBuyer
- April 22, 2025
- Buda, TX
This was my first time buying a home and I really didn’t know what I was doing. I was so grateful to have Julio help me through the entire process and be available when I had questions. He provided me with a great deal of buyer confidence and his excitement made the whole experience less daunting. I had a few warranty issues when I moved in and the response time has been impeccable. I couldn’t have scripted a better experience. If all my family and friends up and decided to move to Buda, I’d 100% encourage them to go with Pulte.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that Julio was able to provide you with confidence and support throughout your first-home buying experience. It's great to know that the process felt less daunting, thanks to his guidance! Thank you for your kind words and your recommendation! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience with both the Construction Manager and the Sale Agent!
- Papyss N.
- Verified HomeBuyer
- April 22, 2025
- Manor, TX
The house is very appealing, well constructed and any piece or part of the construction was made with care. I personally was surprised with Pulte construction package offered, so no need to worry on some stuff other construction companies charge and call them upgrade or add-in options that require additional spending, leading to house being more expensive if chosen! Kudo to Pulte Home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - great experience
- Robert B.
- Verified HomeBuyer
- April 16, 2025
- Kyle, TX
We purchased a home in February 2025. As we were relocating from a different state we were very happy with the willingness to work with us from virtual viewings to virtual signing. Travis in sales and Josh the superintendent were amazing to work with. Josh was available for questions and fixed every concern promptly. Would definitely buy from pulte again
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that you had such a positive experience with Travis and Josh, especially with your process being all virtual. It's great to know that they provided you with helpful, responsive service, and addressed all your concerns! Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Sales maintenance and warranty personnel
- Sai b.
- Verified HomeBuyer
- April 15, 2025
- Buda, TX
All the staff is very responsive and very understanding quick to answer calls and resolve going out of their way to make us feel at homei was a center home owner for 25 yrs in NJ love the design quality and support system
Pulte Homes responded:
Thank you for your kind words and taking the time to provide feedback for us! We are thrilled to hear that our team has been responsive and helpful in answering your questions. It's wonderful to know that you are loving the design, quality, and support system from our team! We wish you the best in your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very positive.
- Anonymous
- Verified HomeBuyer
- February 28, 2025
- Liberty Hill, TX
Pay attention to quality of interior wall paint as well as wall switch placement. Security keypads may not be in the most logical place.
Total Score 3
Quality 3
Trustworthiness 5
Responsiveness 5
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