Pulte Homes Reviews in Austin, TX

I have been a realtor for 20 years and has been buying home As an investor with different builders. Building a new home in Buda using Pulte Homes was the best experience. From the time that I signed the contract, my rep Kayla and the construction supervisor, Brandon consistently provided the updates weekly on construction progress. All my questions and requests have always been answered on the timely manner. I would definitely recommend Pulte Homes to anyone that I know!

Overall it was really a great experience. Tim was very great to work with. He always addressed my concerns and went above and beyond to do so.

Very good quality and responsive local support.

Angelica did a great job of presenting our options and her communication was top notch throughout every step of the process. Brittany was in charge of our build and responded promptly to each of our concerns and questions. I really think the amazing quality of our build was due to her oversight and it gave us confidence during the entire build that things were being done correctly. Justin helped during the final walk address each of the few "touch-up" issues we had. After one month, we have had no issues and love our new build. Would highly recommend Pulte over similar marketed builders. Would work with Pulte again! ... More

My experience with my builder here with Pulte was terrific. Matt was my contractor, I give him 5 stars on communication and quality workmanship. He walked me through the whole process of building my home and communicated all along the way. He is friendly and professional. I highly recommend Matt and his team! I felt very confident and cared for during the whole process and even after I moved in. The warranty team is great and all of my minor issues were attended to quickly and efficiently. Thank you Pulte for the great experience!

The team did a great job to make sure we had a good experience

I am very happy with my new home. All Pulte employees from sales, construction manager, and customer service have been very helpful and respond promptly to any issues. The home is very energy efficient and the layout very functional.

We have experienced great customer service from Pulte

Problem with installed materials and manner in which the grass was played down.

Home completion timelines (took 12 months from contract signing to close) can be decreased and more time/meetings/process needed for design studio options. Overall, I had good experience working with the Sales, Home Construction and design studio designer. Average experience with Pulte Mortgage team.

No quality , identifienv so many issues here and there.. sales and construction team behaving very rood.

As a first time home owner I was confident the entire way and felt like everyone working on this project was easy to trust. They catered to all my questions and needs and were true professionals.

Buying experience was great. Yard grass was not that great, grass was sick and poor quslity

Overall its great, but can be improved a lot. Quality is not focused as much as on prices. Needs some re designs on some basic needs in the house. The basic options should change as prices are increased other wise the quality shows low.

Buying experience was good overall, but not impress with the quality workmanship and materials for the price of the house.

Our construction manager, Charlotte, was on top of every detail and kept us updated on the progress on a weekly basis!

Thank you for everything, Pulte is a very good builder , The design of the house the material that they used to build the house everything is excellent. I recommend Pulte home to everyone. Thank you.

Pulte has great people, from sales, to construction and customer care. They are friendly, helpful and responsive. I appreciate the their effort to make the entire process as smooth as possible. However, the build quality isn't as good as I expected. I've had issues with the oven, the dishwasher, the AC, the plumbing since I moved in. My AC has broken down twice and I had to live without AC for entire two day. Now I'm still waiting the AC company to come back to check what exactly went wrong... Luckily I had the best customer care manager who is very responsive and tries his best to help the situation. ... More

Overall buying process, House were good and fully satisfied. However, professional workmanship was missing (I am not that demanding person). Painting, Wood work finishing, Concrete finishing were too much rough. Home appliance installation was amatuer ability. I already made a lot of service request ticket in a month. Some cabinet parts are still missing although construction manager promised to set up asap when I closed document. Fortunately, Ms.Nicole in customer care center was really helpful to solve all the issues.

Happy that we chose a Pulte Home .

My wife and I had an amazing experience with our Pulte Home build. Our construction manager, Gilbert walked us through each step of the process and ensured that we had visibility into everything that was going on. Any mistakes that contractors made were quickly corrected.

Kayla and Alex made the experience so great. We are enjoying our home so far

I’m more frustrated with the electrical system/workmanship of my house. I feel like I’m not getting my money worth. I should not be dealing with so much issues with my house. I am having to take too much time off from work to wait for service staff to work on my house repeatedly with failed results. I bought a home with Castlerock home builder in October 2020 and I have not requested anything from their house warranty till today. Something is seriously wrong with Pulte Electrical system service.

Home buying experience was great on the builder side but the Pulte Mortgage process was not the greatest.

Pulte team was great. Our only issues was with the mortgage company and their lack of urgency and responsiveness. In the end everything worked out and we are very happy in our new home.