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Pulte Homes Reviews in Austin, TX

What Austin Homeowners Have to Say About Pulte Homes.

Read all 443 verified reviews from homeowners that built a new home with Pulte Homes in the Austin area. Austin homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Austin Area

443 Reviews in Austin Area

Ratings by Category

Overall 3.9

Quality 3.8

Trustworthiness 3.8

Value 3.9

Responsiveness 3.8

Pulte Homes in Austin Area

View Homes

Customer Reviews

Very happy with our Pulte home!

  • Ellyn D.
  • Verified HomeBuyer
  • June 14, 2020
  • Liberty Hill, TX

From start to finish, our experience with Pulte was great. We have been well taken care of, lots of open communication and celebration, and even after our build was complete & moved in, we have been well taken care of on anything that has arisen in a timely fashion. I would recommend Pulte to anyone!

Pulte Homes responded:
We are so happy to hear you had a wonderful experience and are pleased with your new home! Thank you for sharing and we wish you all the best. ^Abby

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good bones

  • Donna R.
  • Verified HomeBuyer
  • January 21, 2020
  • Austin, TX

Upgrade the house itself. Upgrade certain basics after move in. Great building process and supervisors.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overall very happy in new Pulte home

  • Matthew R.
  • Verified HomeBuyer
  • January 07, 2020
  • Austin, TX

We were happy with Pulte's designs and floorplans. The buying process was easy and everything went according to schedule. Would recommend to someone else!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great Home at an Affordable Price

  • Janice W.
  • Verified HomeBuyer
  • December 04, 2019
  • Austin, TX

LOVED my salesperson, Carlton! He guided me and explained things each step of the way. Although the backyards here are small, it turns out that means there's less work to maintain them. The base price is builder-grade materials however you can upgrade to make it semi-custom. Glad to be in North Austin close to Round Rock and shopping while still enjoying a small-town feel.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Wholesome experience

  • Jaime J.
  • Verified HomeBuyer
  • September 04, 2019
  • Liberty Hill, TX

This being our first home Pulte really made the entire process easy and fun.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Problems

  • Juan D.
  • Verified HomeBuyer
  • September 09, 2024
  • Manor, TX

Problem with installed materials and manner in which the grass was played down.

Total Score 5


Quality 2

Trustworthiness 5

Value 5

Responsiveness 5

Overall good, Missing construction & appliance detail

  • Anonymous
  • Verified HomeBuyer
  • August 05, 2024
  • Liberty Hill, TX

Overall buying process, House were good and fully satisfied. However, professional workmanship was missing (I am not that demanding person). Painting, Wood work finishing, Concrete finishing were too much rough. Home appliance installation was amatuer ability. I already made a lot of service request ticket in a month. Some cabinet parts are still missing although construction manager promised to set up asap when I closed document. Fortunately, Ms.Nicole in customer care center was really helpful to solve all the issues.

Total Score 5


Quality 3

Trustworthiness 4

Value 5

Responsiveness 5

Building Manager

  • Richard B.
  • Verified HomeBuyer
  • May 24, 2023
  • Georgetown, TX

The building Manager was very thorough with our walk through and made sure everything was done right before my move in date. I was very pleased with his walk through and he covered everything. He took his time and explained everything about the house from furnace filters to the sprinkler system. He also was very clear about the warranty and explained how it works and what I needed to do to get things repaired if needed. I was very pleased with all I learned moving into a new house!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Very responsive

  • Vincent S.
  • Verified HomeBuyer
  • September 14, 2022
  • Spicewood, TX

Dustin, Rylan, Beau and The Best Stephanie, were great during the entire process

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Closing done sooner than expected

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2022
  • Leander, TX

Had to delay closing by a week because what was promised after walk through was not done on time. The Sales Rep and Construction Site Managers were very responsive. Annoyed that company policy was to stain fence facing the road only and not the rest of it. Have had ant issues and faulty Dishwasher, which is currently being addressed.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 4

The weekly communication with the construction manager and sales agent

  • Katherine H.
  • Verified HomeBuyer
  • February 08, 2022
  • Liberty Hill, TX

This is our first home, we were able to design it and watch the build process throughout which was very comforting. It is a beautiful home and I would recommend Pulte to a friend.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Good communication

  • Ashutosh M.
  • Verified HomeBuyer
  • October 19, 2021
  • Austin, TX

Title communication was clear and person handling it was also prompt

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Pulte Homes - Overall I’m happy with the house.

  • Anonymous
  • Verified HomeBuyer
  • May 20, 2021
  • Austin, TX

Overall I’m happy with the house.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Pulte experience

  • Marcus M.
  • Verified HomeBuyer
  • January 24, 2020
  • Buda, TX

Solid communication from start to finish. The team was Transparent with us and this was a smooth process. Great craftsmanship for the cost.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Great first time home buying experience

  • Sierra A.
  • Verified HomeBuyer
  • June 08, 2024
  • Cedar Park, TX

I’m so glad I went with Pulte for my first home buying experience. I’m very happy with this purchase

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

on time support and professional

  • Nazir A.
  • Verified HomeBuyer
  • May 09, 2024
  • Cedar Park, TX

Overall it was good. Some faulty wiring in the garage had to be corrected (May 9, 2024). Internet went to down on May 7 as the main wiring 3 houses down had to be fixed to bring back internet up. So a day lost. Unit 301. Overall team is good and they work on it right away. I still want to know what the fixed on main panel and why. The second (small bathroom) upstairs did not have toilet paper rack and will take 2 more week to arrive. I think builder completely missed it. The lawn guy was taking a nap/lying down in front of our house on May 8 outside my house and even left an empty can ...

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Not ideal

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2023
  • Georgetown, TX

The buying process was fine. However, it’s Texas and the house should have been plumbed for water softener. An unexpected expense after dealing with exceptionally hard water. Issues with flooring not resolved. Flooring rep said it’s an issue with foundation and builder said that’s incorrect.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

So far so good

  • Anonymous
  • Verified HomeBuyer
  • February 03, 2023
  • Georgetown, TX

The builder is Pretty responsive to our requests. We had a number of minor issues and a few major issues, and the builder has been incredibly responsive and willing to fix any issues we bring up. When they could not come, I appreciated the clear communication and setting of expectations.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - Team is good and responsive

  • Abheyjeet S.
  • Verified HomeBuyer
  • January 13, 2021
  • Austin, TX

Team is good and responsive

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great

  • Edgar B.
  • Verified HomeBuyer
  • December 08, 2019
  • Hutto, TX

For easy process just have documents ready when they ask for them , to speed up your purchase.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Feedback for Team

  • Ankur S.
  • Verified HomeBuyer
  • July 17, 2019
  • Austin, TX

Team at Parmer crossing is a great team. I was really impressed bu the support they showed during whole process of delivering house. The house was delivered on the date confirmed. I am really impressed with team Lamonica, Josh and Shaun and Project Manager who started our home.. Great Thank you to all for making our first home.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Xxxxxxxx

  • Emma S.
  • Verified HomeBuyer
  • October 06, 2022
  • Buda, TX

Love our home, but disappointed at some of the final work. A lot of painting that needs to be redone.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

The team is very helpful

  • Rena S.
  • Verified HomeBuyer
  • November 03, 2022
  • Manor, TX

The sales consultant and the overall buying experience was fantastic! The quality of the home seemed like they skimped a little. Walls/ baseboards aren’t even straight or even.

Total Score 5


Quality 2

Trustworthiness 4

Value 2

Responsiveness 5

Waiting on punch list items

  • James K.
  • Verified HomeBuyer
  • December 07, 2022
  • Marble Falls, TX

Waiting to review till all punch list items are taken care of!

Total Score 5


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Pulte Homes - Had a great buying experience with Pulte Homes.

  • Alan L.
  • Verified HomeBuyer
  • December 02, 2020
  • Austin, TX

Had a great buying experience with Pulte Homes. Highly recommend!

Total Score 5


Quality 5

Trustworthiness 0

Value 5

Responsiveness 0