Pulte Homes Reviews in Austin, TX

Problem with installed materials and manner in which the grass was played down.

Overall buying process, House were good and fully satisfied. However, professional workmanship was missing (I am not that demanding person). Painting, Wood work finishing, Concrete finishing were too much rough. Home appliance installation was amatuer ability. I already made a lot of service request ticket in a month. Some cabinet parts are still missing although construction manager promised to set up asap when I closed document. Fortunately, Ms.Nicole in customer care center was really helpful to solve all the issues.

The building Manager was very thorough with our walk through and made sure everything was done right before my move in date. I was very pleased with his walk through and he covered everything. He took his time and explained everything about the house from furnace filters to the sprinkler system. He also was very clear about the warranty and explained how it works and what I needed to do to get things repaired if needed. I was very pleased with all I learned moving into a new house!

Dustin, Rylan, Beau and The Best Stephanie, were great during the entire process

Had to delay closing by a week because what was promised after walk through was not done on time. The Sales Rep and Construction Site Managers were very responsive. Annoyed that company policy was to stain fence facing the road only and not the rest of it. Have had ant issues and faulty Dishwasher, which is currently being addressed.

This is our first home, we were able to design it and watch the build process throughout which was very comforting. It is a beautiful home and I would recommend Pulte to a friend.

Title communication was clear and person handling it was also prompt

Overall I’m happy with the house.

Solid communication from start to finish. The team was Transparent with us and this was a smooth process. Great craftsmanship for the cost.

I’m so glad I went with Pulte for my first home buying experience. I’m very happy with this purchase

Overall it was good. Some faulty wiring in the garage had to be corrected (May 9, 2024). Internet went to down on May 7 as the main wiring 3 houses down had to be fixed to bring back internet up. So a day lost. Unit 301. Overall team is good and they work on it right away. I still want to know what the fixed on main panel and why. The second (small bathroom) upstairs did not have toilet paper rack and will take 2 more week to arrive. I think builder completely missed it. The lawn guy was taking a nap/lying down in front of our house on May 8 outside my house and even left an empty can of soda. Overall good team from sales to support. Kudos. ... More

The buying process was fine. However, it’s Texas and the house should have been plumbed for water softener. An unexpected expense after dealing with exceptionally hard water. Issues with flooring not resolved. Flooring rep said it’s an issue with foundation and builder said that’s incorrect.

The builder is Pretty responsive to our requests. We had a number of minor issues and a few major issues, and the builder has been incredibly responsive and willing to fix any issues we bring up. When they could not come, I appreciated the clear communication and setting of expectations.

Team is good and responsive

For easy process just have documents ready when they ask for them , to speed up your purchase.

Team at Parmer crossing is a great team. I was really impressed bu the support they showed during whole process of delivering house. The house was delivered on the date confirmed. I am really impressed with team Lamonica, Josh and Shaun and Project Manager who started our home.. Great Thank you to all for making our first home.

Love our home, but disappointed at some of the final work. A lot of painting that needs to be redone.

The sales consultant and the overall buying experience was fantastic! The quality of the home seemed like they skimped a little. Walls/ baseboards aren’t even straight or even.

Waiting to review till all punch list items are taken care of!

Had a great buying experience with Pulte Homes. Highly recommend!

Sales consultant, Field Manager and Design center consultant were very helpful in resolving queries and issues.

Great home and value

I like the design and flow of my house. Project manager gave detailed description of phases of the construction. Final walk went through every little detail of the house and I was satisfied that I would be moving into a well-constructed house.

We're loving our new house and neighborhood. We chose Pulte because of the flexibility of their plans and being able to have two offices + two bedrooms. Everything turned out great and the team was good to work with. Our house was delayed by four months from the original close date, which was one of the only things that could have been improved.

Manny was great! He was very accommodating to our timeline and continues to be a great resource for us!