Pulte Homes Reviews in Austin, TX

We were happy with everything by closing. Jimmy and Shane our building managers were top notch. Anything we were not happy with, they took care of.

Definitely good value for the price... However, quality assurance (QA) of contractors' work need more oversight... Worth the money to hire home inspector before closing/moving in to spot the needed adjustments/work missed by QA/inspectors in order for the site manager to get rectified...

This being our first home Pulte really made the entire process easy and fun.

We are very satisfied with out new home! We didn't know what to expect going into the build process, but working with Bobby and Blake was phenomenal. Their level of communication was incredible and they addressed any issue that came up. The housing market is wacko in this area...so it's hard to gauge the "value for the price paid" rating. We are very pleased with the product, though!

Team at Parmer crossing is a great team. I was really impressed bu the support they showed during whole process of delivering house. The house was delivered on the date confirmed. I am really impressed with team Lamonica, Josh and Shaun and Project Manager who started our home.. Great Thank you to all for making our first home.

Value for price paid for this area of Texas is tops.

The sales consultant and the overall buying experience was fantastic! The quality of the home seemed like they skimped a little. Walls/ baseboards aren’t even straight or even.

Love our home, but disappointed at some of the final work. A lot of painting that needs to be redone.

Waiting to review till all punch list items are taken care of!

Had a great buying experience with Pulte Homes. Highly recommend!

Sales consultant, Field Manager and Design center consultant were very helpful in resolving queries and issues.

Great home and value

I like the design and flow of my house. Project manager gave detailed description of phases of the construction. Final walk went through every little detail of the house and I was satisfied that I would be moving into a well-constructed house.

We're loving our new house and neighborhood. We chose Pulte because of the flexibility of their plans and being able to have two offices + two bedrooms. Everything turned out great and the team was good to work with. Our house was delayed by four months from the original close date, which was one of the only things that could have been improved.

Manny was great! He was very accommodating to our timeline and continues to be a great resource for us!

The staff that handle the post inspection and repairs are very determined to fix any issues with your home. Nicolette is extremely helpful and quick to get the job done. I can only say that I am grateful for everything that she has done for me and my family. I need to mention Tara, Frank and Sam because they have been extremely supportive and helpful throughout the entire process. Thank you Pulte!

Overall responsiveness of their team members was great. We did find the several aspects of the on-line portal to be somewhat clunky, however their team was happy to assist.

The staff was great doing all they could to make us happy. However due to some products specified, they had limitations. General Cleanup by subcontractors could have been better. Painters left some paint splatters in every room. Many pencil markings not erased. Bath sink faucets have downspouts that can swing outside of sink as well as plastic (not rubber) gaskets that can leak slightly. Pocket door lock is not the best. Overall, am satisfied with the home.

Overall the builders did a good job. This was our first home built from the ground up and so some of the issues may be normal that we experienced. I'd say out of the minimal issues we ran into the most frustrating one was we were told the house was going to be cleaned before closing and I don't think that ever happened. They vacuumed the floors but that's all it looked like they did because it's been two months now and we're still scrapping paint splatter off our floors in every room. windows weren't cleaned but again that could be a normal thing for a new house. one other note to future buyers is to check your stairs. My 10 yr old found out the hard way that the nails were poking through the carpet on every step on the stair case. I used a hammer on each step to smash them down. Other than that it was a pretty easy process. Pulte does a good job communicating with buyers on what's going on and where they're at with the building process and everyone is quick to help with any issues that arise. ... More

Great looking homes with high quality materials. Getting a mortgage thru Pulte is very easy and simple.The warranty deparment are experts in customers service and act very fast.

We had a good experience buying the home. However this could have been better. Pulte did not give much choice for upgrades,almost everything is standard. For example carpet is standard for bedrooms. We would have liked vinyl/ wooden flooring in bedrooms. Communication of the closing date was not very efficient. Selection of external bricks/ stone is very limited. External design/ architecture of the homes are outdated ,could be more aesthetic & appealing.Landscapping is mediocre.

Home completion timelines (took 12 months from contract signing to close) can be decreased and more time/meetings/process needed for design studio options. Overall, I had good experience working with the Sales, Home Construction and design studio designer. Average experience with Pulte Mortgage team.

Buying experience was good overall, but not impress with the quality workmanship and materials for the price of the house.

Pulte has great people, from sales, to construction and customer care. They are friendly, helpful and responsive. I appreciate the their effort to make the entire process as smooth as possible. However, the build quality isn't as good as I expected. I've had issues with the oven, the dishwasher, the AC, the plumbing since I moved in. My AC has broken down twice and I had to live without AC for entire two day. Now I'm still waiting the AC company to come back to check what exactly went wrong... Luckily I had the best customer care manager who is very responsive and tries his best to help the situation. ... More

Pulte team was great. Our only issues was with the mortgage company and their lack of urgency and responsiveness. In the end everything worked out and we are very happy in our new home.