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- Dallas, TX
Pulte Homes Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Pulte Homes.
Read all 513 verified reviews from homeowners that built a new home with Pulte Homes in the Dallas area. Dallas homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Dallas Area
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Customer Reviews
Mixed feelings about the house
- Anonymous
- Verified HomeBuyer
- July 09, 2026
- McKinney, TX
We had a great experience while closing our new house. And at the outset everything looked great but we slowly started facing lot of trivial is*****s which is hindering with the joy and happiness of moving to our new home. It’s been less than a month since we moved and we haven’t stopped reaching out to the customer service team on a regular basis. However the customer service team is trying their best to address the is*****s. The builder needs to thoroughly inspect the quality of the new house and fix everything before handing it over to the customer.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Power outage
- Anonymous
- Verified HomeBuyer
- July 03, 2026
- McKinney, TX
Had a power issue on Friday. 7/3/26. Tried calling Office with no response. Last got a no for emergency response. Took down my issues and didn't call back or find a solution. I had to resolve issue myself. Was very disappointed.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 1
Corleone Lane
- Marthe N.
- Verified HomeBuyer
- June 16, 2026
- Celina, TX
Very satisfied with this entire team that work hard to help us get the house as they did believe on us
Pulte Homes responded:
Thank you for sharing your feedback. We're delighted to hear that you had a positive experience with our team throughout your process! Congratulations on your new home, we wish you the best! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall good experience and would recommend others to buy Pulte homes too
- Syed Azam A.
- Verified HomeBuyer
- June 09, 2026
- Celina, TX
Some of the structure is making too much noice. The whole master bedroom door shakes and makes noise when any door is opened an closed. Also, the backyard fence has too many gaps and the neighbors tv and other stuff is visible at night. Please fix these things.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're glad to hear that overall, you had a good experience and would recommend us to others! That said, we're sorry to hear you have some concerns within your home and would like to escalate them for further review. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Feedback
- Estefania A.
- Verified HomeBuyer
- May 26, 2026
- Celina, TX
The experience with Pulte was amazing. We are happy with our home.
Pulte Homes responded:
Thank you for sharing your feedback. We're delighted to hear that you had an amazing experience with our team! It's wonderful to know that you're happy with your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Smooth home buying experience
- Ajay P.
- Verified HomeBuyer
- April 07, 2026
- Anna, TX
Overall a good experience with our inventory home. The Pulte sales team Jennifer was helpful and straightforward throughout the process, and Jared, our construction manager, did a thorough job during the builder walkthrough. Any issues we noted were addressed quickly, and the home was delivered as expected.
Pulte Homes responded:
Thank you for sharing. We're glad to hear you had a positive home buying experience! It's great to know that the team was helpful and informative throughout your process. Congratulations on your new home, we wish you all the best! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not a good builder
- Jagan Mohan Rao D.
- Verified HomeBuyer
- April 07, 2026
- McKinney, TX
I would not recommend this builder. The overall quality of work was disappointing, with several issues that should not happen in a professional build. Communication was inconsistent, and it often felt like concerns were not taken seriously or addressed in a timely manner. And the final result did not meet expectations. For such a significant investment, you expect attention to detail, reliability, and accountability — all of which were lacking here. I would strongly suggest doing thorough research and considering other builders before making a decision.
Pulte Homes responded:
Thank you for sharing your experience. We're truly sorry to hear that your home did not meet your expectations and the lack of communication on our end. We'd like to escalate your concerns to leadership for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Okay
- Anonymous
- Verified HomeBuyer
- March 24, 2026
- Midlothian, TX
Construction manager Keith is amazing! He was very responsive to my questions, very detailed in explanations and provided all the necessary paperwork
Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear Keith made such a positive impact with his responsiveness, attention to detail, and clear communication! We truly appreciate you choosing Pulte and hope you’re enjoying your new home! ^KH
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
Pulte Experience
- Felix V.
- Verified HomeBuyer
- March 04, 2026
- Anna, TX
From the initial sales meeting with Elizabet - OUTSTANDING!!! Her sincere desire to make sure we had all we needed to make an informed decision all the way to the close. Very Attentive and approachable. Elizabet truly cares! The walk thru with Lincoln (Project Mgr) = OUTSTANDING!!! Unbelievable attention to detail and Service. WOW! Closing was a breeze!!! They were prepared and on point. ZERO issues. Pulte homes is the Bomb! I will recommend to Pulte to anyone. We are 100% satisfied with the entire experience as well as our new Pulte home.
Pulte Homes responded:
Thank you for the incredible feedback! We’re thrilled to hear Elizabet and Lincoln provided such outstanding service and attention to detail throughout your journey. It’s wonderful to know your closing went smoothly and that you’re 100% satisfied with your new home. We truly appreciate your recommendation and are so glad you chose Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality of workmanship !
- Anonymous
- Verified HomeBuyer
- February 04, 2026
- McKinney, TX
Overpriced the on Quality of workmanship & materials
Pulte Homes responded:
Thank you for sharing your feedback. We’re sorry to hear you’re disappointed with the value and workmanship of your home, as this is not the experience we want for our homeowners. We’d like the opportunity to learn more, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 5
Great service
- Praveen M.
- Verified HomeBuyer
- February 03, 2026
- McKinney, TX
From sales agent to final closing agent, everyone was patient in explaining everything in detail and guiding me through the process
Pulte Homes responded:
Thank you for sharing! We’re glad to hear the entire team, from sales through closing, was patient and thorough in guiding you through the process. We appreciate your kind words and you choosing Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
From the start everyone was so nice and helpful; I already told all my FB friends about this company and my experience. Thank you so much!
- Kelly K.
- Verified HomeBuyer
- January 24, 2026
- Anna, TX
Look above in the title area.
Pulte Homes responded:
Thank you for your kind words! We’re thrilled to hear that everyone was helpful from the start and that you’ve already shared your experience with friends, that truly means a lot to us! We appreciate you choosing Pulte and thank you for the recommendation! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great
- Nitant N.
- Verified HomeBuyer
- January 15, 2026
- Justin, TX
Great working with Clint Brown.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience while working with Clint! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience with a quick move-in home
- Jeyakumar D.
- Verified HomeBuyer
- January 14, 2026
- Justin, TX
We had an excellent experience with this builder. Since this was a quick move-in home, the process was smooth and well managed. Larry from the sales team was very helpful and made the buying process easy and transparent. The construction quality is decent, and any issues we reported before move-in were handled promptly. Clint was very responsive and ensured all reported issues were fixed properly. Overall, we feel the home is good value for the price paid and would definitely recommend this builder to others.
Pulte Homes responded:
Thank you for sharing your experience. We’re delighted to hear that your quick move-in process was smooth and well managed, and that Larry made the buying experience easy and transparent! It’s great to know that Clint was responsive and ensured any pre–move-in issues were handled promptly. We truly appreciate your feedback, are glad you feel the home is a good value and thank you for recommending us to others! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great experience overall!
- Mark C.
- Verified HomeBuyer
- December 08, 2025
- Celina, TX
Jared was fantastic. Very helpful and communicated effectively!! Thanks a bunch!
Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you had a great experience while working with Jared! It's great to know that our team was helpful and responsive to your questions and concerns. Congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Landmark Dr
- Dmitriy S.
- Verified HomeBuyer
- December 08, 2025
- Celina, TX
Tim was excellent with customer service and is very responsive with any needs after home purchase in Celina TX.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're delighted to hear that you had a excellent experience while working with Tim! It's wonderful to know that he was responsive to your needs and was helpful throughout your process. Congratulations and enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
All my issues were quickly addressed
- Heather S.
- Verified HomeBuyer
- November 13, 2025
- Justin, TX
Every issue I experienced from the walk-through until the present was quickly addressed, and my builder Steve stayed on the subcontractors until it was fully resolved.
Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear that any issues you encountered were quickly taken care of and that Steve remained committed to ensuring everything was fully resolved! We truly appreciate your feedback and are happy to know you’re well supported. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I'm totally satisfied with Builder
- Nimesh P.
- Verified HomeBuyer
- November 07, 2025
- McKinney, TX
I'm happy with home buying process
Pulte Homes responded:
Thank you for sharing your feedback. We're so glad to hear that you had a positive homebuying experience with us! Congratulations on your new home, welcome to the community! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
I will not recommend anyone
- Pritesh M.
- Verified HomeBuyer
- October 10, 2025
- Celina, TX
Bad experience not recommend to anyone
Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear that you did not have a good experience with us. If there's anything we can do to help, please don't hesitate to reach out to us directly. Thank you again. ^KH
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 1
Absolutely love the house
- Anonymous
- Verified HomeBuyer
- September 16, 2025
- Justin, TX
I am still in awe at how nice the house is and the care that was taken building it. The team has been amazing from initial interest all the way through to close and even after. Couldn’t recommend Pulte homes enough
Pulte Homes responded:
Thank you for taking the time to share your feedback. We are delighted to hear that you are loving your new home and the workmanship! It's wonderful to know that you had a great experience while working with our team. We appreciate your kind words and your recommendation! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Simple home buying at its finest
- Neal D.
- Verified HomeBuyer
- September 09, 2025
- Anna, TX
The process from sale to close couldn’t have been a smoother process. Elizabet from the sales team was great and our construction manager, Lincoln, were so great to work with during the process. Any concerns or questions we had were answered quickly and they went above and beyond.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're delighted to hear that you had a smooth experience from start to finish! It's wonderful to know that Elizabeth and Lincoln were great to work with and responsive to your concerns and questions. Congraulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Could’ve been better
- Anonymous
- Verified HomeBuyer
- August 09, 2025
- Celina, TX
If pulte does not approve you, do not give up and find another lender who will! Most of the time pulte is not willing to go an extra step for the customer and will put you down through the home buying process. Make sure you have a strong real estate agent to guide you and fight for you. Overall experience was not great and cannot say I recommend the company but love the home!
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear you’re happy with your home, but we’re sorry to learn that your experience with financing and the home buying process didn’t meet your expectations. Please feel free to reach out to us at customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 2
Great Construction manager, Great team!
- Bhanu N.
- Verified HomeBuyer
- August 06, 2025
- McKinney, TX
Great experience all along and great team ready to help!
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that you had a great experience with our team, especially your construction manager! It's great to know that our team was helpful and supportive throughout your process. Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bad support
- Clayton H.
- Verified HomeBuyer
- August 05, 2025
- Midlothian, TX
Great sales and beautiful design! The fall out is the financial team, bad knowledge on loan tipes/rules and I would go 3rd party next time and pay the extra closing. House is beautiful but definitely some cut corners, dead tiles in bathroom (crazy a new house has tile that is hollow and builder says needs more for a repair! bad grout Job that needed to be fixed before mold issues. Water issues in front of my house and been getting the run around on a resolution so I called It lake Hale….. get wet every time I take the trash or recycling out. Overall Pulti needs some help to consider ...
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're glad to hear you’re enjoying the design of your home and had a positive experience during the sales process. That said, we're truly sorry to learn about the challenges you've faced with your home since moving in. We'd appreciate the opportunity to learn more, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 3
Good, but not best
- Anonymous
- Verified HomeBuyer
- July 25, 2025
- Celina, TX
Quality of construction is good, but not great.. Old style of models, not contemporary. not much design upgrades/customizations available. Post handover warranty team is not much helpful. bit over priced for the product they deliver. Customer service is not great
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear you found the construction quality to be good, though we regret that the design options, post-handover support, and customer service did not meet your expectations. If there are any unaddressed concerns, please email us at customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 2
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