Pulte Homes Reviews in Dallas, TX

It’s a tough time to be building anything, but all in all we had a good experience with Pulte so far. Our construction manager has been the biggest part of our positive experience. Being honest and guiding us through our build really helped what could have been a very trying experience due to delays, to a positive one.

After few months in the house I event enjoy it more everyday ! I can feel the house is good structure and ofcourse it worth for money . If we compare to another builder with Pulte is more reasonable . Pulte values the material for their customers like doors ,windows , trims ... I event like there service , we love Tim ( my builder ) before I had problem with the faucet droppedown at kitchen sink and just a quick call in minutes he appeared he always smiles eventhough with problem that to make sure the customers are happy ! Thank you Pulte and especially again my builder Tim

Poor responsiveness. Failed commitments after closing.

Pulte helped make it right!

We were okay with the process until the long brick delay. We got told the same thing every time, the brick is delayed. We are pushing back close a week, finally when I spoke up that I was displeased it seemed to light a fire under them and a couple weeks later we got some progress. Also, when we did our final walk through we had several things that were not corrected and several items new that we found. We were basically told if this list keeps going we wouldn't close.

Builder Rafael was great and very responsive. He heed to our every complain or issue during construction process

The whole process was great!

Nowadays, purchasing a new house with all the craziness going on in the world is a major challenge. Only the experienced builders are figuring out! Pulte is definitely one of those builders. Customer service, open communication, honest feedback and immediate follow through are the reasons that Pulte made our purchasing of our new home such a nice experience.

Process is what we expected. We had no delays with materials except for a temp microwave and oven until the one we paid for was received.

Overall, smooth process given the supply issues. Field manager and sales reps were all great. Pulte Mortgage was a bit frustrating but still got us in our home on time

Building process took long, but understandable due to the current climate.

I am very happy with my new pulte home.

This process was a total Nightmare many sleepless nights shedding of tears very stressful. As a 1st time home buyer this was suppose to be an exciting experience mine was the total opposite. I totally understood that a Pandemic was/is going on and materials was hard to get and slow to get but the ideal of taking the few options that I had away. I mean the price you're paying for the home you would think you as a buyer can have a little more say so. I have so many issues I have encountered with this home buying process it's not even funny. I was so close to backing out at the last minute. I chose brick color for my home unfortunately they weren't able to get them so I get a text with a picture of some red bricks they told me they were using nothing close to the color I originally picked out. What a bummer that was. I didn't get no option on another choice it was take it or nothing until I put up a fuss about it. Those bricks they picked out looked to be obsolete why would I wanna drive up to a home with those color bricks like really. Then I paid for an upgrade to stainless appliances to find out the put stainless steel silver microwave and dishwasher but the range was black stainless steel which didn't sit right with me. I asked the building manager about it she informed me that the model number on ny contract , the range & the website was all the same after doing my own research it was not correct then wen it was brought to her attention I was informed by her that it wasn't available for them to purchase. I asked her if they wouldn't have found me the correct range to match the dishwasher and microwave was they able to change it out to where all three appliances match I was informed no. I had to keep that. The fact that they just put it in was unacceptable again another option was taken away you get that are nothing. Then I did a walk thru about 2wks b4 closing and some issuse was pointed out that needed to be fixed. Then another walk a week b4 closing the list was even longer than b4. As the building manager if you have people/ contractors working for you and what they do reflects you the right thing to do is making sure you're staying on them to make sure things are getting done and done correctly and professionally. These people just had everything a mess paint left on things it was a lot of little stuff they could've done better. Then everything that was not corrected it was blamed on the Pandemic like what do the Pandemic had to do with getting the place cleaned up ready to move in. I could go on and on about this whole stressful experience but I'm just gonna stop here cause as I sit and type this just getting me mad and upset about all I went thru with this process. Just know I was not happy with it at all it was a total nightmare and it has left me with a whole lot of bad vibes from all I had to endure. ... More

I wouldn't buy another pulte home.

Overall experience is great. Pulte did a great job! Some of the follow up repairs from Pulte vendors is not up to the mark. Multiple followup needed and I am not impressed with their response.

We had a great experience with Pulte so far. The best part of the process has been the communication - our builder called us once a week to update us on the process and was readily available to answer questions and concerns. One of my friends is building with another company and she has an "allowance" of email communication, after which point she is charged per email. In any case, we have enjoyed our home and everything involved in it. Thank you.

Overall experience with Pulte Homes was very good. Builder’s team (sales Associates and Construction Manager) were very helpful and supportive from initial purchase process to final move-in.

Best finish construction supervisor ever! Very professional and personable. Really liked his weekly updates and communication regarding the progress of our new home.

It was a great experience overall. Love my new home! The only issues I had were with the design center personnel. Very unresponsive. Be sure not to sign anything that day & look over your selections carefully. My field rep, Ben who assigned did a wonderful job. Went above & beyond.

Didn’t have a great experience with the sales person even had to escalate the issue’s however everything else was great. Construction manager and had a change in sales manager helped turn the experience around. Definitely loved the design and quality work how they do the construction.

Overall the Great experience with Pulte to my first and new home buying process. the representatives who worked on a lot. Thank you!

Overall, the experience from signing to closing was great. The responsiveness after the 30 day walkthrough has been wanting. They promised to fix any lingering issues but the it seems they are not in a hurry to do any of that. Why promise to do something then renege?

It was a great experience.

We loved Ramsey and Kevin. The build experience and the sales experience were superb.

The whole process was smooth and excellent communication from our construction manager. A++