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Pulte Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Pulte Homes.

Read all 522 verified reviews from homeowners that built a new home with Pulte Homes in the Dallas area. Dallas homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.2 out of 5 stars in Dallas Area

522 Reviews in Dallas Area

Ratings by Category

Overall 4.2

Quality 4.1

Trustworthiness 4.3

Responsiveness 4.2

Pulte Homes in Dallas Area

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Customer Reviews

Pulte Homes - Overall experience with Pulte Homes was very good.

  • Kapil J.
  • Verified HomeBuyer
  • February 08, 2022
  • Celina, TX

Overall experience with Pulte Homes was very good. Builder’s team (sales Associates and Construction Manager) were very helpful and supportive from initial purchase process to final move-in.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Professional and personal construction supervisor

  • Jeffrey S.
  • Verified HomeBuyer
  • February 08, 2022
  • Aubrey, TX

Best finish construction supervisor ever! Very professional and personable. Really liked his weekly updates and communication regarding the progress of our new home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

My field person was great to work with & proactive.

  • Amy D.
  • Verified HomeBuyer
  • February 08, 2022
  • Celina, TX

It was a great experience overall. Love my new home! The only issues I had were with the design center personnel. Very unresponsive. Be sure not to sign anything that day & look over your selections carefully. My field rep, Ben who assigned did a wonderful job. Went above & beyond.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction and follow up even though the delays everything was on track.

  • Szu W.
  • Verified HomeBuyer
  • February 08, 2022
  • Celina, TX

Didn’t have a great experience with the sales person even had to escalate the issue’s however everything else was great. Construction manager and had a change in sales manager helped turn the experience around. Definitely loved the design and quality work how they do the construction.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Overall the Great experience with Pulte to my first and new home

  • Sai N.
  • Verified HomeBuyer
  • February 07, 2022
  • Celina, TX

Overall the Great experience with Pulte to my first and new home buying process. the representatives who worked on a lot. Thank you!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Post 30days

  • Anonymous
  • Verified HomeBuyer
  • February 05, 2022
  • Justin, TX

Overall, the experience from signing to closing was great. The responsiveness after the 30 day walkthrough has been wanting. They promised to fix any lingering issues but the it seems they are not in a hurry to do any of that. Why promise to do something then renege?

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - It was a great experience.

  • Angela O.
  • Verified HomeBuyer
  • February 02, 2022
  • Forney, TX

It was a great experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - We loved Ramsey and Kevin.

  • Matthew R.
  • Verified HomeBuyer
  • February 02, 2022
  • Anna, TX

We loved Ramsey and Kevin. The build experience and the sales experience were superb.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The whole process was smooth and excellent communication from

  • Brandon D.
  • Verified HomeBuyer
  • February 01, 2022
  • Justin, TX

The whole process was smooth and excellent communication from our construction manager. A++

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great experience during the entire building process.

  • Peter L.
  • Verified HomeBuyer
  • February 01, 2022
  • Anna, TX

Great experience during the entire building process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Floorplans and Home

  • Anonymous
  • Verified HomeBuyer
  • January 20, 2022
  • Celina, TX

Took much longer than promised but the home, neighborhood, and plan is great.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

The Builders have been very helpful throughout this whole process.

  • Bryce C.
  • Verified HomeBuyer
  • January 19, 2022
  • Anna, TX

The Builders that I have worked with have helped me through every step of this process. They are always very responsive and helpful with anything I may need.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Awesome peoples.

  • Son N.
  • Verified HomeBuyer
  • January 19, 2022
  • Celina, TX

Awesome peoples... they help me...get the best deal and rate....nothing i can ask for....i would definitely recommend to my family and friends...thank you very much for getting my new home... your the best

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - House looks very nice and people very helpful.

  • Michael H.
  • Verified HomeBuyer
  • January 14, 2022
  • Anna, TX

House looks very nice and people very helpful.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Was smooth and clear

  • Geshan J.
  • Verified HomeBuyer
  • January 13, 2022
  • Justin, TX

Overall a good experience, there were alot of barriers with the sale and account team but the builders and title team made the experience worth it.

Total Score 3


Quality 4

Trustworthiness 5

Responsiveness 3

Good Builder, but the final small details are the issue

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Celina, TX

In general it is a good builder, just the final details are the issue, for example: some cabinets were damaged during installation, the kitchen hood, good news is the builder is helping and fixing the issues, really slowly, but they are taking care.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

location and floor plan

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Rockwall, TX

The sales team is great and the financing team is great!! The builders/contractors lack in quality work and getting back to you on issues. If I had known this, I would not ever considered Pulte as my builder. I will never refer anyone to Pulte as the worksmanship is absolutely horrible.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 1

Pulte Homes - Construction process was thorough and detailed, however I wish

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Anna, TX

Construction process was thorough and detailed, however I wish the follow through after closing would have been better.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - When choosing to build again, it will not be with Pulte.

  • Brandie H.
  • Verified HomeBuyer
  • November 30, 2021
  • Forney, TX

When choosing to build again, it will not be with Pulte. The quality of materials aren’t very good. They rush things together. There are still things I’m trying to get fixed in my home.

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Responsive

  • Jaime G.
  • Verified HomeBuyer
  • November 23, 2021
  • Forney, TX

The builder was willing to fix every wrong that was pointed out. The builder made sure to update us on the different phases of construction.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Pulte Homes - Building a home in the period of labor and material shortages

  • Guntur W.
  • Verified HomeBuyer
  • November 23, 2021
  • Justin, TX

Building a home in the period of labor and material shortages can be challenging. Combined with almost a whole month of rain in May 2021. The builders, Josh and David are very accommodating in answering my questions. They did a good job and I am pleased with the finish out of the house.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Customer Service was pretty good :)

  • Levi M.
  • Verified HomeBuyer
  • November 23, 2021
  • Princeton, TX

In buying our first home, my wife and I have a pretty good experience. Our Construction manager was there for us and answered all our questions, our salesperson helped us with decisions and has even gone beyond her duties even after we have moved in. The people who handled our financing and mortage were super friendly and helpful as well! Shoot, even though it was way after hours, one of them reached out towards me and helped my wife and I get a better rate. Overall it was pretty good, the only downfall was the timeliness and that when my wife and I were choosing some qualities of the home, ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

The process took significantly longer than quoted. Communication regarding new timeline was not clear.

  • Anonymous
  • Verified HomeBuyer
  • November 23, 2021
  • Forney, TX

Overall the experience was okay. I love my new home, but getting here was a bit challenging and seemed to have too many bumps in the road. Not sure if it was COVID related or a common issue.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Pulte Homes - Pulte is great.

  • Anonymous
  • Verified HomeBuyer
  • November 23, 2021
  • Anna, TX

Pulte is great. Quality and service are great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Good communication throughout the entire process.

  • Bryan C.
  • Verified HomeBuyer
  • November 23, 2021
  • Rockwall, TX

Good communication throughout the entire process. Very pleased with our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5