Pulte Homes Reviews in Dallas, TX

I love Lexington plan we built with Pulte. There is a lot of space, closets are big. House is keeping cool well during hot days, I noticed energy efficiency compared to old house we used to live. That 2 stories house needs only one AC unit!

It’s been good so far

It was ok. Pretty painless. The after care seems to be doing ok. I'd probably buy from Pulte again. I'm not sure. Maybe.

It was great, we hope the trust we have with Pulte will continue.

We can't thank Jimmy and Spencer enough for everything they have done for us! They were easily available when we needed them. Took care of any little issues quickly and professionally! They made this experience for us, thank you guys!

Quality home at a great value.

Nice unique homes with smart features

Had a amazing team to work with... from sales to construction managers to mortgage processors. My answers and concerns were addressed in a timely manner.

Working with the builder was a great experience. We learned a lot about homes and they were quick to respond to any questions we had. We did have a few challenges throughout the process, but we are overall happy with our home purchase. Our biggest disappointment was narrowing down the closing date. We were given a rough estimate - 30 day window and we’re assured that it would be closer to early to mid October. Our apartment lease was up in September, so we decided to extend a month on our rent, only to turn around and close in late September. We asked for a different date and the response was a hard no. No explanation given, just a no. We ended up paying an entire month of rent because of their unwillingness to move the closing date. ... More

The home is great. I wish Pulte would put a blind on the glass section of the back foot. It’s very difficult to obtain something to cover the glass for privacy. Also at least paint the garage so it does not look old on the walls. Thank you.

Mark has been awesome in following up any issues since we’ve moved in. He’s made this experience excellent.

We have been in our hone about 6 weeks and have had no major issues. Mark has responded immediately to any issues that have cone up.

We were pleasantly surprised at the quality and friendliness of working with Pulte. Having come from a full custom build, downsizing to this Pulte, was so pleasant. Mark was a superb foreman and answered all our needs quickly and effectively.

We purchased a home that was built and was unoccupied for 9 months. Home is good quality but expect contractor grade hardware and fixtures unless you are going to build from scratch and upgrade. They have been quick to fix issues we have run into after our purchase. No wiggle room on price from my experience.

We've bought several new homes. Pulte's design and value are superb. Some of the workmanship and materials have been disappointing, however haven't spoiled our experience. Where our experience has been spoiled is the mediocre communication we've received from sales rep Crystal and Builder/Warranty guy Stuart. Their communication, efforts, and enthusiasm come across halfhearted. There is still some simple work on my home that needs to be done that has taken weeks and still not resolved. Who do I need to speak with that cares and has urgency???

We love our new home

Pulte was responsive to our concerns of after sale issues. While the finishing painters were not the best and I would have a hard time calling the landscapers...landscapers, over all we love the house and are pleased with our purchase. Our salesperson was the best! And our coordinator for picking out interior design was also good, she really knew how to put everything together.

Overpriced the on Quality of workmanship & materials

Quality of construction is good, but not great.. Old style of models, not contemporary. not much design upgrades/customizations available. Post handover warranty team is not much helpful. bit over priced for the product they deliver. Customer service is not great

Overall not bad but many things not completed and they said they would complete after closing. Still waiting on items to be finished. House was not properly cleaned and dusted prior to moving in.

Quality of the product and workmanship with the finishing need improvement … finding quality and more cosmetic issues …

1. The buying process was very smooth as the pulte sales person was responsive in timely manner and she did whatever she could to help me with my concerns. 2. Here it comes the journey of every homeowners that want to build their trust in the house as it’s building. With the same excitement, I was visiting the site every week getting to know the process as well as gaining confidence in the house with the quality of the work. As few months passed by, I started finding the construction manager was negligent and not doing his job in supervising and managing the quality of the construction and instead I was doing his job pointing out easily seen mistakes the labor had made. He would not hesitant lying in front of you and would not feel the shame after you proved him wrong. He would lie to you again just because he wants to get your signature on completion certificate and close the house on time. 3. Although I signed the completion certificate but I did not have confidence in the completion of the house. 4. But here the twist comes and I was able to gain the confidence in my house after closing because PulteHomes saw my feedback I provided at closing and the higher level manager reached out to me through a call and assigned me a lead manager to address my issues after I explained him what happened. Overall PulteHomes is great and so would recommend PulteHomes to my friends and relatives!!! Just don’t hesitate to explain your issues as I did not, even thought it was my first house ever!! ... More

My sales consultant, Ramsey was great. She went above and beyond to make our experience great. Austin, our construction manager was also GREAT! He was willing to do anything, including addressing issues personally, to make our home purchase a great experience. Both Ramsey and Austin deserve 5 stars. The Financing team was good and overall the service before the sell was good; however, the service after the sell needs some work. The after purchase team has yet to followup with me. I was told that my information would not be sold but I’ve had several solicitations from Non-purchase related vendors. Some have used the Pulte name and have used shiesty tactics that are not expected from reputable companies. I was assured that this would not happen but obviously that has NOT been the case. ... More

This was my second time going through a complete home build purchase and process with a large home builder company. Altogether, the finished product with Pulte was better, in my opinion, than D.R. Horton, especially the insulation, sealing, and some finish work. However, we encountered many issues after closing than I expected, particularly with the quality of finish work and plumbing, much of which was not apparent just prior to closing or could only be found after living there for a while. Drippy dried paint on most doors, some walls out of plumb, damaged and leaking washer machine connections (before the water cutoff switch!), toilet plumbing problems in the wall, kitchen cabinets or drawers damaged or not installed correctly, secondary bath mirror out of plumb, rain sensor on the irrigation system having a dead screen (and not warranted by the builder), missing or mismatched paint, damaged drywall, minor damage to doors or frames, loose trim, numerous carpet tacks poking up, bad rain water drainage from the construction lot next to us into our yard, and more. Pulte's warranty process is fairly robust, and they will generally work with you to find a solution, but no one wants what seems like dozens of contractor repair visits after you've moved in. If I did it again, I would probably try to find a higher end builder with better quality checks on plumbing and finish, but to be fair, Pulte will give you a good enough product. Just keep a very close eye on finish and try to think ahead about problems you may not otherwise see until you've moved in. The best fix would be for Pulte to keep a closer eye on the work of their subcontractors. ... More

Our initial building meetings went fairly well. We did run into a few hiccups along the building process. The completion of the build was within the promised timeline. The construction manager was helpful our initial sales person made a few mistakes, causing our realtor to have to do a lot of back work for us. Once in the home, the overall craftsmanship is OK there are some things that were skimped and some things that were done very well. This is our first new build, and we’ve been in the home for a month, we will need more time to complete a more in-depth review.