Pulte Homes Reviews in Dallas, TX

Mark has been awesome in following up any issues since we’ve moved in. He’s made this experience excellent.

We are happy with our new home.

Worksmanship can be iffy, but the builders will fix anything wrong/poorly done promptly.

Overall quality is good. Service to fix warranty claims has been fast when needed.

Overall, we’re pleased with the build quality of our new home. However, we are quite disappointed with the finishing touches and the cleanliness prior to handover, especially for a brand-new build. The final details seemed rushed, lacking the attention to quality we expected. We still have several outstanding service requests with the customer care manager and look forward to having these issues addressed. Our construction manager was consistently polite and punctual, contributing to a generally positive home-building experience, even though the final presentation left much to be desired. I’m not a fan of overly critical feedback, and the positive aspects of the process certainly outweigh the issues. So, as long as the outstanding issues are resolved, I’d still be happy to recommend Pulte to others. ... More

My home buying experience was both exciting and smooth. From the initial search to moving in, the process was well-managed. The quality of my new home is okay but my expectation was higher, hearing from many people about Pulte Homes. The Construction manager Josh was very professional and responsive, consistently delivered the promises. Overall, it is good experience, I'm happy with my new home and encourage future buyers to trust their instincts.

Good construction managers, good build quality but landscaping is worst. More water logging, uneven backyard, wet driveway and walk way

We took spec home. As it is ready to occupy, we don't have any choice to make any structural changes. Overall experience with Pulte vuolde4 is good but their mortgage is not worthy.

Really happy to work with our builder Kevin, Very good experience working with him. But we are not happy with couple of things, We didn't get the brick and appliances which are promised from pulte group

Overall experience has been great, without any delays.

Alejandro and Chad are very friendly and handled all my issues I raised with them

Mason is good he response always if I have any concerns.

A little delay in delivery, which i understand due to the supply and demand issues.

From starting Pulte helped us to understand the process but the way it was explained steps are not that much formal or as described on first day. Frame inspection was just a walking in framed house. It was projected like a informative session and guided tour to take pictures of important places where studs and wiring are there. I have few issues after moving in. Response to send someone was pretty good but resolution of my issues are yet pending. Last but not least...no flexibility to change or add anything. Quality of house is very good. It is sound proof from out side but inside,I can communicate from first floor washroom to master bedroom washroom even by whispering. ... More

Building process took long, but understandable due to the current climate.

Overall experience is great. Pulte did a great job! Some of the follow up repairs from Pulte vendors is not up to the mark. Multiple followup needed and I am not impressed with their response.

Took much longer than promised but the home, neighborhood, and plan is great.

Great Communication through out the whole process

Project managers need to pay more attention to the contractors and check on the work the day is done or the day after to make sure it was done correctly

It’s been good so far

It was great, we hope the trust we have with Pulte will continue.

Nice unique homes with smart features

We've bought several new homes. Pulte's design and value are superb. Some of the workmanship and materials have been disappointing, however haven't spoiled our experience. Where our experience has been spoiled is the mediocre communication we've received from sales rep Crystal and Builder/Warranty guy Stuart. Their communication, efforts, and enthusiasm come across halfhearted. There is still some simple work on my home that needs to be done that has taken weeks and still not resolved. Who do I need to speak with that cares and has urgency???

Recently i got a inventory house at Dallas. It is nicely built. only the worry part is, it does not provide clean or smooth finish on some of the stuff. Pulte claims they are not custom grade but production grade builder, so smooth finish will be missing in some edges etc.

Purchase, closing and after care very professional and efficient.