Pulte Homes Reviews in Dallas, TX

Nothing..no proper response to issues

Whole buying process just take us 30 days.

The priority is house is closed (or) not. They don't care about the buyers. what issues they will have (or) not ? Example: they will give u 0 wood like ties. They will not give you extra bricks, paint ...issues after reporting will be addressed later ..Quality of construction is also not upto the expectation...They can do much better.

My personal Builder David made me feel like family. Great guy I have recommended Pulte because of his service.

I see many issues after my closing date and I discover new ones everyday. You need yo make sure that your craftsmanship is high quality. Unfortunately, that is not the case. I have the switch of disposer in my cabinet. But why? I have unpainted portion of a wall. I had a door that was impossible to lock now I can lock it but door has a bad alignment now. Please make sure you pay particular attention to details.

From the beginning to the end of the process, we had the best experience with our Pulte Home purchase. Sales process was super easy! Construction process was not without a few delays (not unexpected during these crazy times) but they kept us always informed and it went A LOT faster than some of the horror stories I've heard from other folks not using Pulte. Overall, we could not have been happier! Thank you Pulte!

Overall, great experience with Pulte. Only complaint is that I have not had good follow up from customer service care center.

Pulte has beautiful homes and great features but the final quality work lacks making for a disappointing experience. They take great upgrades and don’t watch carefully how the final touches are being complete and that’s where the quality suffers.

Great builder. Very responsive and helpful.

The availability and contact with our build manager

Everything started off wonderfully but after several understandable Covid delays we had to force them to admit that our closing date was being delayed. Everyone is very nice and accommodating throughout the building process but once you get closer to the closing table it becomes very aggressive, threatening, and careless especially if you choose to go with a non-Pulte lender. Upon final walk through there were SEVERAL issues discovered by our hired inspector. Thankfully they addressed most prior to closing but there were still issues found after actually living in the home for two weeks. Overall in the end its a beautiful home and it has majority quality items but you have to stay on them and pay attention if you want to make sure it is done right. ... More

Great Communication through out the whole process

Couple of things that I would change from having a pulte home.

Project managers need to pay more attention to the contractors and check on the work the day is done or the day after to make sure it was done correctly

Overall, it was a good experience.

Pulte works hard to ensure we, as buyers, were happy. They have built into the process periodic "builder/buyer" walkthrough inspections to make sure we understood what was being built into the house and to ensure our concerns were addressed

Easy process. Great communication since day one and constant updates. They were always available for questions, advice and recommendations... being this our first time with a new built that was much appreciated.

Great experience in every way! Would totally recommend!

My home buying experience was filled with a lot of emotions. The overall experience was a blessing thanks to my realtor & the lender. Other than building my home, Pulte Homes contributed nothing to making this a joyful moment. I wouldn’t recommend them due to the poor quality in customer service. All Pulte well s concern with is securing the contract. They put up a great facade! They build beautiful homes but the customer service is horrible!

I love Lexington plan we built with Pulte. There is a lot of space, closets are big. House is keeping cool well during hot days, I noticed energy efficiency compared to old house we used to live. That 2 stories house needs only one AC unit!

Great communication and transparency throughout the entire transaction. Follow up after closing is very impressive as well! Questions were (and still are) answered quickly and thoroughly, and any issues/corrections/touchups needed are being addressed. Overall great experience!

Incredible communication, amazing quality and obvious customer care.

I had a great experience with Pulte. Jessica in the sales office and Jackson were both great to work with. Answered all my questions. The process was really smooth thru out the build. I appreciated the weekly updates so that I knew exactly what was happening each week. I would highly recommend Pulte to anyone looking to build a house.

The process was seamless; Answered our questions promptly and the home quality is excellent. Thank you.

It’s been good so far