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- Pulte Homes
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- Dallas, TX
Pulte Homes Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Pulte Homes.
Read all 458 verified reviews from homeowners that built a new home with Pulte Homes in the Dallas area. Dallas homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Dallas Area
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Customer Reviews
Solid first home
- Zachary G.
- Verified HomeBuyer
- February 18, 2020
- Aubrey, TX
Worksmanship can be iffy, but the builders will fix anything wrong/poorly done promptly.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Nice home, responsive to issues
- Mary B.
- Verified HomeBuyer
- May 29, 2019
- McKinney, TX
Overall quality is good. Service to fix warranty claims has been fast when needed.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Good experience!
- Anonymous
- Verified HomeBuyer
- September 26, 2024
- McKinney, TX
My home buying experience was both exciting and smooth. From the initial search to moving in, the process was well-managed. The quality of my new home is okay but my expectation was higher, hearing from many people about Pulte Homes. The Construction manager Josh was very professional and responsive, consistently delivered the promises. Overall, it is good experience, I'm happy with my new home and encourage future buyers to trust their instincts.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Landscaping issues
- Anonymous
- Verified HomeBuyer
- November 21, 2023
- Aubrey, TX
Good construction managers, good build quality but landscaping is worst. More water logging, uneven backyard, wet driveway and walk way
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Good Builder and Trustworth, overall good experience with pulte home buting.
- Sudheer P.
- Verified HomeBuyer
- May 10, 2023
- Wylie, TX
We took spec home. As it is ready to occupy, we don't have any choice to make any structural changes. Overall experience with Pulte vuolde4 is good but their mortgage is not worthy.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Happy to work with Builder Kevin
- Shravya M.
- Verified HomeBuyer
- March 13, 2023
- McKinney, TX
Really happy to work with our builder Kevin, Very good experience working with him. But we are not happy with couple of things, We didn't get the brick and appliances which are promised from pulte group
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Overall Experience
- Ashish S.
- Verified HomeBuyer
- November 10, 2022
- Anna, TX
Overall experience has been great, without any delays.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
The ales team was very exceptional and very responsive
- Anonymous
- Verified HomeBuyer
- October 12, 2022
- Celina, TX
Alejandro and Chad are very friendly and handled all my issues I raised with them
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 4
Pulte Homes - Mason is good he response always if I have any concerns.
- Lorena S.
- Verified HomeBuyer
- July 27, 2022
- Forney, TX
Mason is good he response always if I have any concerns.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - A little delay in delivery, which i understand due to the supply
- Pradeep P.
- Verified HomeBuyer
- July 05, 2022
- Wylie, TX
A little delay in delivery, which i understand due to the supply and demand issues.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
I would have called it great
- Kuldeep M.
- Verified HomeBuyer
- July 05, 2022
- Celina, TX
From starting Pulte helped us to understand the process but the way it was explained steps are not that much formal or as described on first day. Frame inspection was just a walking in framed house. It was projected like a informative session and guided tour to take pictures of important places where studs and wiring are there. I have few issues after moving in. Response to send someone was pretty good but resolution of my issues are yet pending. Last but not least...no flexibility to change or add anything. Quality of house is very good. It is sound proof from out side but inside,I can ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - Building process took long, but understandable due to the current
- Aisha M.
- Verified HomeBuyer
- February 08, 2022
- Justin, TX
Building process took long, but understandable due to the current climate.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - Overall experience is great.
- Manikandan M.
- Verified HomeBuyer
- February 08, 2022
- Irving, TX
Overall experience is great. Pulte did a great job! Some of the follow up repairs from Pulte vendors is not up to the mark. Multiple followup needed and I am not impressed with their response.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Great Floorplans and Home
- Anonymous
- Verified HomeBuyer
- January 20, 2022
- Celina, TX
Took much longer than promised but the home, neighborhood, and plan is great.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Pulte Homes - Great Communication through out the whole process
- Reginald S.
- Verified HomeBuyer
- August 04, 2021
- Rockwall, TX
Great Communication through out the whole process
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - Project managers need to pay more attention to the contractors
- Anonymous
- Verified HomeBuyer
- August 04, 2021
- Aubrey, TX
Project managers need to pay more attention to the contractors and check on the work the day is done or the day after to make sure it was done correctly
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - It’s been good so far
- Tara L.
- Verified HomeBuyer
- July 28, 2021
- Forney, TX
It’s been good so far
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - It was great, we hope the trust we have with Pulte will continue.
- Bony T.
- Verified HomeBuyer
- June 02, 2021
- Wylie, TX
It was great, we hope the trust we have with Pulte will continue.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - Nice unique homes with smart features
- Hakam A.
- Verified HomeBuyer
- April 12, 2021
- McKinney, TX
Nice unique homes with smart features
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Home value is great, service from sales rep and warranty guy is mediocre.
- Edson M.
- Verified HomeBuyer
- July 23, 2020
- Argyle, TX
We've bought several new homes. Pulte's design and value are superb. Some of the workmanship and materials have been disappointing, however haven't spoiled our experience. Where our experience has been spoiled is the mediocre communication we've received from sales rep Crystal and Builder/Warranty guy Stuart. Their communication, efforts, and enthusiasm come across halfhearted. There is still some simple work on my home that needs to be done that has taken weeks and still not resolved. Who do I need to speak with that cares and has urgency???
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
value for money builder
- Srikanta A.
- Verified HomeBuyer
- December 18, 2019
- McKinney, TX
Recently i got a inventory house at Dallas. It is nicely built. only the worry part is, it does not provide clean or smooth finish on some of the stuff. Pulte claims they are not custom grade but production grade builder, so smooth finish will be missing in some edges etc.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Pulte Homes - Purchase, closing and after care very professional and efficient.
- Anonymous
- Verified HomeBuyer
- November 07, 2019
- McKinney, TX
Purchase, closing and after care very professional and efficient.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Good builder
- Gordon H.
- Verified HomeBuyer
- September 27, 2019
- McKinney, TX
Good Builder, could do a better job of fixing little details. Would use them again or refer
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
Pulte new home owner
- Quang P.
- Verified HomeBuyer
- September 18, 2019
- Garland, TX
The overall experience did take some time. Going with the builder lender did have its set backs as communication was a major issue. The overall build is good. Seem as if some things were rushed. Little things didn’t get picked up and we had to go back and fix them during the walk through and 30 day inspection. Neighborhood is greAt. Lincoln the builder is a good guy helped with lots of issues and fixed them all.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Responsiveness
- Anonymous
- Verified HomeBuyer
- September 09, 2019
- McKinney, TX
Responsiveness started off strong but got a little frustrating towards the end and after closing.
Pulte Homes responded:
We are sorry to hear you are having trouble getting in touch. If you have unresolved concerns, please email socialcare@pultegroup.com and our customer care team will work with you to get them addressed. ^Abby
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
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