Pulte Homes Reviews in Dallas, TX

I would Recommend to family and friends

This is the first home that I have purchased; I love the model and had a blast at the design center. The fact that we somehow managed to stay on a 6-month building timeline during COVID -- especially when supply chains were halted for weeks -- was pretty incredible. I have to assume that this was largely in part because of our project manager staying on top of things throughout the process. We are very happy!

Sales representative and field manager were very knowledgeable, responsive and trustworthy!!! Answered ever call and question, throughout the process. Great customer service, professional, and responded promptly. I learned a lot about the process of building my home and the energy efficient qualities that Pulte homes offer. #1 in quality and service! Great job Pulte!

No one is held accountable. One of the workers was smoke pot. Grant makes excuses and just tells me to cover up the faulty work. Things were not built to standard. You will be hearing from the VA construction building office within a week

Our home buying experience was exceptional thanks to David. He made sure that any concerns we had were addressed in a timely manner. Every step of the process was a pleasure!

From beginning to end, Pulte has been extremely amazing! The home built for us is top quality and every employee showed great customer service! We are so happy to own a Pulte home and would highly recommend them.

Stay updated on the progress and what's going on. It helps to eliminate the final processes.

I still love the decision I made towards purchasing this home. There’s several things that are pending to be fixed since I moved in about two months ago to be fixed.

Pulte is very reliable and time cautious

Great experience. The field manager was great with weekly contact and available anytime. Choosing the options in the build center was really easy and worked well. One minor issue early on was responded to immediately.

Working with the builder was a great experience. We learned a lot about homes and they were quick to respond to any questions we had. We did have a few challenges throughout the process, but we are overall happy with our home purchase. Our biggest disappointment was narrowing down the closing date. We were given a rough estimate - 30 day window and we’re assured that it would be closer to early to mid October. Our apartment lease was up in September, so we decided to extend a month on our rent, only to turn around and close in late September. We asked for a different date and the response was a hard no. No explanation given, just a no. We ended up paying an entire month of rent because of their unwillingness to move the closing date. ... More

We had a great experience from start to finish with Pulte!

The home is great. I wish Pulte would put a blind on the glass section of the back foot. It’s very difficult to obtain something to cover the glass for privacy. Also at least paint the garage so it does not look old on the walls. Thank you.

great customer service. Staff were helpful and made the process easier less stressful

Mark has been awesome in following up any issues since we’ve moved in. He’s made this experience excellent.

We love our new home, Pulte was very attentive to every detail that we saw that we didn't think was perfection and made it the way we wanted our home. Some communication was a bit slow, but it was answered eventually.

Very happy with my home

My family planned our move from Georgia to Texas while building a new home with Pulte. Pulte crew was very flexible given we were out of state. Pulte delivered on time which was very important and delivered a quality home meeting and exceeding our expectations in many aspects.

We have been in our hone about 6 weeks and have had no major issues. Mark has responded immediately to any issues that have cone up.

We were pleasantly surprised at the quality and friendliness of working with Pulte. Having come from a full custom build, downsizing to this Pulte, was so pleasant. Mark was a superb foreman and answered all our needs quickly and effectively.

We purchased a home that was built and was unoccupied for 9 months. Home is good quality but expect contractor grade hardware and fixtures unless you are going to build from scratch and upgrade. They have been quick to fix issues we have run into after our purchase. No wiggle room on price from my experience.

We got a good deal our house, but if you're OCD in any way, don't go with Pulte. The longer I've been here the more I've noticed how the air vents, lights, outlets, etc. are not lined up with each other which is shocking. The trim board is literally cardboard and doesn't seem of high quality. Also, we had an issue with a door handle not working within the first 30 days. The builder just dropped the parts off at our door for us to fix it ourselves. He didn't ring the doorbell or anything. That was also shocking to me.

Had a good experience working with the Sales , Builder ,Mortgage ,Title / Closing team . They were helpful , not just in words but in actions too . The good relationship kind of paves way to assume that future interactions with the Pulte team would be good as well .

We've bought several new homes. Pulte's design and value are superb. Some of the workmanship and materials have been disappointing, however haven't spoiled our experience. Where our experience has been spoiled is the mediocre communication we've received from sales rep Crystal and Builder/Warranty guy Stuart. Their communication, efforts, and enthusiasm come across halfhearted. There is still some simple work on my home that needs to be done that has taken weeks and still not resolved. Who do I need to speak with that cares and has urgency???

Good service from start to finish, good quality materials used and good workmanship also. They are very responsive in term of submitting warranty claims also and they keep follow up of the work is done properly.