Pulte Homes Reviews in Dallas, TX

We got a good deal our house, but if you're OCD in any way, don't go with Pulte. The longer I've been here the more I've noticed how the air vents, lights, outlets, etc. are not lined up with each other which is shocking. The trim board is literally cardboard and doesn't seem of high quality. Also, we had an issue with a door handle not working within the first 30 days. The builder just dropped the parts off at our door for us to fix it ourselves. He didn't ring the doorbell or anything. That was also shocking to me.

Had a good experience working with the Sales , Builder ,Mortgage ,Title / Closing team . They were helpful , not just in words but in actions too . The good relationship kind of paves way to assume that future interactions with the Pulte team would be good as well .

We've bought several new homes. Pulte's design and value are superb. Some of the workmanship and materials have been disappointing, however haven't spoiled our experience. Where our experience has been spoiled is the mediocre communication we've received from sales rep Crystal and Builder/Warranty guy Stuart. Their communication, efforts, and enthusiasm come across halfhearted. There is still some simple work on my home that needs to be done that has taken weeks and still not resolved. Who do I need to speak with that cares and has urgency???

Good service from start to finish, good quality materials used and good workmanship also. They are very responsive in term of submitting warranty claims also and they keep follow up of the work is done properly.

I had an excellent experience from start to finish when I built my new Pulte home at Gramercy Park. Laura Robertson personalized my home by focusing on what was important to me in my new home. She made the process of building easy and was very responsive to my questions. Spencer Mackey built a beautiful home for me and has gone above and beyond to make sure that I am completely happy with my new home. I would highly recommend Pulte homes and their excellent quality and the exceptional customer service experience that they deliver.

Once we sold our existing home, we were needing one asap. When we couldn't find a resale with our requirements, we decided to look at Pulte Homes in Carnegie Ridge. They had a spec home under construction that would be ready in two months. It had pretty much everything we were looking for. Once they set a closing date, they stuck to it. The designer for the interior did an awesome job upgrading enough to produce a beautiful and well color coordinated home. The construction manager, Stewart, was great. He kept us updated weekly on the construction process. He worked hard on answering any questions or addressing any issues we had. He was also was great at completing any the fixes we had for our 30 day warranty list. ... More

We love our new home

We still haven't had our 30 day walk through where we do have areas of concern. There will always be doubt due to how the buying and follow up processes have been executed. This probably will fall on death ears.

the quality of the home was excellent, the quality of the yard and landscaping was poor

We recently had an amazing home buying experience with Pulte mortgage! They build beautiful modern homes with an affordable prices. The loan processing was very smooth, straightforward and timely. They have a great team in very professional environment. Pulte Homes are the best home builder and I recommend them all day long!

I have had couple of issues before closing which were promised to be fixed within first week after closing but they still have not been fixed yet. Not happy with after purchase response from Pulte.

We really enjoy our new house and Pulte made the process easy.

very disappointed with the warranty Very slow to non existent redponse

I had a great experience with Pulte homes, mortgage company and foreman when building my home. The communication was consistent, detailed and I felt very confident I was getting a great home.

We picked up a really nice home from Pulte. I’m picky, so there are things that could be better. That said, I’m massively impressed. Our last home was built by KB Homes. Hands down, Pulte built a better product and treated us better than KB ever did.

Everything was ready when I sat down and It took about 10 minutes

Quality work and can trust.

Quality seems great on the house itself. Seems like they cut corners with the way they grade the yards. Have had a flooding issue in the backyard since I moved in and I keep getting told every week that it will be fixed “next week”. The trees are put in with short little flimsy wooden stakes that do not hold up to Texas wind. Finally got them to restake the front yard tree with rebar which seems to have done the trick. As far as customer service they have been severely lacking in that department. I do love the home itself and do not regret my decision.

Pulte was responsive to our concerns of after sale issues. While the finishing painters were not the best and I would have a hard time calling the landscapers...landscapers, over all we love the house and are pleased with our purchase. Our salesperson was the best! And our coordinator for picking out interior design was also good, she really knew how to put everything together.

This is our first home and Pulte has been great. They have answered all of our questions and have been quick to resolve any issues that have popped up.

Nice structure, good builder, fair price, spacious building, nice neighborhood

Easy, honest and responsive.

We are happy with our new home.

Great builder!!

Steven the sales was great! He is an asset to the community. Corey the builder was also great!