Pulte Homes Reviews in Dallas, TX

Pulte was responsive to our concerns of after sale issues. While the finishing painters were not the best and I would have a hard time calling the landscapers...landscapers, over all we love the house and are pleased with our purchase. Our salesperson was the best! And our coordinator for picking out interior design was also good, she really knew how to put everything together.

This is our first home and Pulte has been great. They have answered all of our questions and have been quick to resolve any issues that have popped up.

Nice structure, good builder, fair price, spacious building, nice neighborhood

Easy, honest and responsive.

We are happy with our new home.

Great builder!!

Steven the sales was great! He is an asset to the community. Corey the builder was also great!

If you have a question, you get an answer quickly.

Stay involved with the building process. Check on your home during all buildings stages. Pulte did a great job calling with weekly updates.

I would say a great professionalism for the Project Manager Jack, but my back yard work is of very poor quality, it was mentioned in the home inspection report to fix some things which are still left pending. When reached out to the builder it says it will be fixed by the developer but don't know when that is one of the burning issue for me

Very happy with our Pulte home. The quality of the workmanship really stands out.

We have a very good experience building a house with Pulte.Staffs are very accommodating and responsive from initial purchase,design selection and options.Building a home with Pulte is worth it.Thank you Pulte Homes for making our dream house.

Worksmanship can be iffy, but the builders will fix anything wrong/poorly done promptly.

Pulte was great! If you are looking for a builder no need to look any further.

This house was everything I was expecting it to be. Quality, fit/finish, are superb IMO. Sales person was very knowledgeable. Foreman ensured everything was on par and fixed promptly if any issues arose even before final walk through.

Very pleased with all aspects of the home we had built. Josh the contractor was great as was everyone involved in the process. Very satisfied.

I am very pleased with the work Pulte did in building my new home. The builder Jimmy was a pleasure to work with and made the whole process smooth and seemless. Pulte in general from the initial sales process and design center, to the loan financing and closing process made my experience a good one.

Overall the experience was very stressful and not very exciting. Lots of problems from the beginning all the way through the closing and still dealing with isssues almost 2 months after closing. The contractors that Pulte uses leave a lot to be desired. Don't think I would ever build a new home again. Not a good experience.

From the day we walked the model we knew Pulte was who we wanted to build with. From sales to design to construction, all Pulte employees were professional and truly cared about our home buying experience. Josh, construction manager, took time to explain anything we needed week after week (sometimes over and over) and really helped us feel comfortable from the day the first nail went in to the day we got our keys. Working with Pulte Mortgage was our only hiccup, but they give you credit toward the house if you use them so I guess customer service can drop a bit. Despite this issue I still have a great respect for the Pulte brand. If I could give advice to any potential buyer, just ask questions! If they don't want to answer it or can't, you don't want to build a house with them. The openness and responsiveness of Pulte is why we never had doubts about our new home! ... More

The good - the build quality was generally good. It's been a month since I moved in and I see the quality and workmanship are comparatively good to homes that I had researched. The bad and the ugly - 1) I was cheated in the options package. I opted in for a smart home package which included among other things a smart garage door opener. This item along with the smart door lock were the only items which warranted the price quoted. I later learnt from neighbors that the smart garage door opener was standard and was installed even if we don't opt for the smart home package. I was never given an answer and no response was given as I found this late in the game just a couple of weeks before closing. Please do your due diligence - talk to neighbors before believing Pulte. 2) Since the day I've moved in I noticed that there was water that was continuously draining from my water meter into the drain in the streets. I made multiple calls to the builder. Though he came in to check on it a couple of times, he was unable to fix it and told me that it was a "mystery" to him. When I wanted to escalate as so much water was wasted and I had to pay the water bill - he lied to me saying the city had emailed him saying Pulte had to pay the bills until the issue was fixed. It's been > 50 days since I closed and the water still keeps flowing into the drain 24*7 with no end in sight. I would've never bought a home from them had i known this was the kind of service I'd expect ... More

We are pleased with our new home. The construction is solid and there have been very few issues that needed resolving after closing. We credit this in large part to the superintendent overseeing the construction of our home for Pulte. He was responsive very willing to listen to our concerns. He was very educational. He has been on top of the issues we have brought to his attention. The biggest issue has been drainage which is still being worked out. This neighborhood is on clay which does not drain. This is having to be addressed with a French Drain. We only wish Pulte had been pro-active and installed this when construction was underway. All things considered, we are very happy with our choice of builders. ... More

We had an awesome experience! Our builder, Jason, was amazing throughout every step of the process.

I should have been able to have a 5-Star experience if only I wouldn't have found discrepancies such as sheetrock tape coming through the paint in my dining room, screws that won't go all the way into the hinges in the master bedroom, water spouts that terminate at my front door entrance, and bath tubs that flooded. The worst part is that after weeks of having reported this, only the tubs were fixed because the Plumbing contractor has been more responsive than Pulte. Extremely dissatisfying experience and very disappointing that Pulte has not taken interest in fixing these problems with the enthusiasm and sense of urgency that they showed when taking my money. ... More

Note where phone jacks, towel racks, laundry room shelf etc., are to be located. More attention to minor, but important details. Some are non-existent or very inconvenient.

Great!