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Pulte Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Pulte Homes.

Read all 511 verified reviews from homeowners that built a new home with Pulte Homes in the Dallas area. Dallas homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.2 out of 5 stars in Dallas Area

511 Reviews in Dallas Area

Ratings by Category

Overall 4.2

Quality 4.1

Trustworthiness 4.3

Responsiveness 4.2

Pulte Homes in Dallas Area

View Homes

Customer Reviews

It’s fair

  • Ramakrishna J.
  • Verified HomeBuyer
  • November 21, 2019
  • Wylie, TX

Look of house out side is important as well as inside and sights have to be at list 60 x 130 better landscape in front and back of the home

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Quality

  • Sergio J.
  • Verified HomeBuyer
  • November 20, 2019
  • Wylie, TX

Poor quality materials used quality of work done

Pulte Homes responded:
We are sorry to hear that you aren't happy with the quality of your new home. If there is anything we can help get addressed or if you would like to discuss further, please feel free to email socialcare@pultegroup.com and our team will be in touch. ^Abby

Total Score 4


Quality 1

Trustworthiness 5

Responsiveness 4

Builder

  • Vipinchandra P.
  • Verified HomeBuyer
  • November 20, 2019
  • Garland, TX

Perfect building

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

We live our new home!!!

  • Rene T.
  • Verified HomeBuyer
  • November 15, 2019
  • Celina, TX

Get the rain shower, you won't regret it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall Great Experience

  • Christopher S.
  • Verified HomeBuyer
  • November 14, 2019
  • Melissa, TX

We love our new home and would recommend Pulte to friends and family. The only issue that we've had is a bush in the front yard was dead on our final walk through and our builder said he would get a new one and that's yet to happen and it's been almost 2 months. Other than that we had a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very professional

  • Olakunle O.
  • Verified HomeBuyer
  • November 13, 2019
  • Wylie, TX

Very Helpful and detailed

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Overall home buying experience was excellent.

  • Deepak S.
  • Verified HomeBuyer
  • November 12, 2019
  • Frisco, TX

Overall home buying experience was excellent. Jane the sales person helped us all the way and made things easy. I would definitely recommend Pulte home to family and frinds

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - Purchase, closing and after care very professional and efficient.

  • Anonymous
  • Verified HomeBuyer
  • November 07, 2019
  • McKinney, TX

Purchase, closing and after care very professional and efficient.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Your building Team is mature and is focused on doing the job correctly. Great experience!

  • Lee G.
  • Verified HomeBuyer
  • October 30, 2019
  • Aubrey, TX

Do your research! Carefully decide what you are looking for in a house, 1 story or a 2 story. What type of options will satisfy your household needs. their homes are ahead of the competition in innovation! You will notice this immediately when you walk into a model home! Ask questions...lots of them!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home buying Experience

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2019
  • McKinney, TX

Sales Consultant and Construction Manager are Very trustworthy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very happy to own a Pulte home!

  • James P.
  • Verified HomeBuyer
  • October 09, 2019
  • Wylie, TX

We looked at communities and different builders before buying an inventory home built by Pulte. We have people we know that are having MAJOR structural and other serious problems with the other builders. We had a third party home inspection done and our inspector said that our home was one of the best-wellbuilt-homes he had inspected. This gave us a great deal of comfort with our decision! We have NOT been disappointed!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2019
  • McKinney, TX

They were very detailed and the field managers were great. They were quick to respond to any concerns or issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Highly professional!

  • Arun S.
  • Verified HomeBuyer
  • October 02, 2019
  • McKinney, TX

Highly professional! Deliver to the promise and no side discussions. Best part is they are not fluid in accepting anything and everything that the customer may want but instead stick to their corporate quality and design standards!

Pulte Homes responded:
We love to hear this Arun! Thank you for sharing your experience and congratulations on your new home. ^Abby

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great quality.

  • Dalpreet S.
  • Verified HomeBuyer
  • October 01, 2019
  • McKinney, TX

Great quality. We received tons of compliments

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good builder

  • Gordon H.
  • Verified HomeBuyer
  • September 27, 2019
  • McKinney, TX

Good Builder, could do a better job of fixing little details. Would use them again or refer

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Great service and friendly employees

  • Michael S.
  • Verified HomeBuyer
  • September 25, 2019
  • McKinney, TX

From beginning to end we were always treated with respect and kindness throughout the building process. Anytime we had concerns about something we were quickly responded to and all our worries were eased. First time buyers so we had lots of worries but everything went smoothly

Pulte Homes responded:
That is wonderful to hear Michael! Congratulations and welcome home. ^Abby

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte is great to work with

  • Denise K.
  • Verified HomeBuyer
  • September 25, 2019
  • Celina, TX

If you can get Tanner as your Field Manager, you will be well taken care of!!!

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Pulte new home owner

  • Quang P.
  • Verified HomeBuyer
  • September 18, 2019
  • Garland, TX

The overall experience did take some time. Going with the builder lender did have its set backs as communication was a major issue. The overall build is good. Seem as if some things were rushed. Little things didn’t get picked up and we had to go back and fix them during the walk through and 30 day inspection. Neighborhood is greAt. Lincoln the builder is a good guy helped with lots of issues and fixed them all.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

An Unexpected Second Full-Time Job

  • Anonymous
  • Verified HomeBuyer
  • September 12, 2019
  • Garland, TX

Chose to pick a ground-up construction choosing my own options. All was fine during design process. Not many options or customizable IMO. The build process was a full-time job that I was not expecting. I was there 3-4x a week spending 30-45mins each visit to ensure the structural portion was built correctly. Pointed out many issues and received a ton of push back from the Field Manager. At one point, had to contact the Field Manager's Boss to get resolved. They will make changes to the floor plan without informing you and also take shortcuts throughout the build-out. Luckily for me, ...

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 1

Review

  • Annamaria D.
  • Verified HomeBuyer
  • September 11, 2019
  • McKinney, TX

Do not like front end garage, gives home a tacky look. Mail boxes should be in front of homes. Not in central location like a apartment complex. Some of us seniors may be able to walk to mailboxes or do not to get in cars to get mail.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Highly recommend

  • Eric P.
  • Verified HomeBuyer
  • September 11, 2019
  • McKinney, TX

With so many bad reviews out there with no home builders, it can be a daunting task to pick the right one. Luckily for my family, we chose correctly. From the initial interaction with Brian in the sales office to the Pulte Mortgage team, then to final closing and corrections with Grant, all was handled professionally and efficiently. Yes, there were some issues with closing and after but Pulte stood behind their home and came out to make corrections even after closing. I highly recommend Pulte Auburn Hills.

Pulte Homes responded:
Thank you so much for taking the time to share your story Eric. We love hearing that our team made the experience so positive for you and your family. Congratulations and welcome home! ^Abby

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Responsiveness

  • Anonymous
  • Verified HomeBuyer
  • September 09, 2019
  • McKinney, TX

Responsiveness started off strong but got a little frustrating towards the end and after closing.

Pulte Homes responded:
We are sorry to hear you are having trouble getting in touch. If you have unresolved concerns, please email socialcare@pultegroup.com and our customer care team will work with you to get them addressed. ^Abby

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Paper thin walls.. but otherwise pretty nice so far. Ongoing construction is terribly messy.

  • Anonymous
  • Verified HomeBuyer
  • September 04, 2019
  • Garland, TX

The walls are extremely thin. You can carry on conversations from one side of the house to another without raising your voice. And you don't have to bother going upstairs to talk to someone.. they can hear you right thru the floors. They could do a better job keeping the other construction sites clean. I've never seen houses under construction with so much mess around before. Other than that, it's nice being in a new house with new appliances. I'll definitely do more research into wall quality before I build another new house.

Pulte Homes responded:
Thank you for your feedback! We appreciate you taking the time to write this review and we will share your comments with our leadership team. Please feel free to reach out to us at socialcare@pultegroup.com if you have any other thoughts or concerns. --Sarah

Total Score 3


Quality 1

Trustworthiness 4

Responsiveness 4

Great experience with Pulte!

  • Omar T.
  • Verified HomeBuyer
  • September 04, 2019
  • McKinney, TX

The building process was on time, the floor plan is beautiful, design center options were affordable. Also Pulte Mortgage was very helpful and professional.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great experience, from dirt to home.

  • Sean F.
  • Verified HomeBuyer
  • September 04, 2019
  • McKinney, TX

Sales people were knowledgeable and friendly. Building foremen who handles the building process were fantastic as well. They listened and reacted quickly to your needs. Closing was quick and easy with no popup surprises.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5