Pulte Homes Reviews in Dallas, TX

I can go on and on about the horrible experience from the process of applying to the quality of the home. Worst builder ever. I honestly should have bought a highland home.

Do not expect same as they treat you in the beginning. They will treat you great and make you feel like the entire home buying process will be fast and easy in the beginning but that is wrong . They will guide you to get mortgage from their own company with more benefits and easier process which is not correct . Pulte mortgage is even more worst . I will recommend to use outside mortgage . They have postponed my closing more than 5 times . Loan consultant’s wrong guidance made the whole home buying process and experience worst . On the construction side there were some electrical and pluming issues but they came to fix after my request. ... More

We had electrical problems, plumbing problems, ac problems and many more. What a joke of a builder you are

Facing issues on many areas. First of all the build quality is very poor and finishing is not good at all. I will explain this in detail. The issues which I have stated at walk through wasn't cleared when they handed over the keys. The main front door was tight and they replaced it but I had to wait more than a week to get that fixed. Still I'm having issues with the door. Also the storage door at downstairs and the sliding door of closet got broken after first use. Light fixtures are not properly aligned in many areas. 2 stations on sprinkler system is not working. Everyday Im seeing new issues. Overall I'm not completely satisfied with the purchase and will recommend to ... More

i went to level 4 cabinets because they mentioned they cabinets dont have seperation but handed me 3 cabinets with seperation and no one is responding to get the issue resolved..

Unfortunately, I ignored the bad reviews I saw and I regret that now. From the sales process, to the building/construction process, to now my experience post-closing has been terrible. Given how much I paid for this home, the quality is not there and they know it and just don't care. When you point things out, they minimize them and act like it's completely normal to move into a brand new house with defects - or just ignore you. Even after upgrading most things, the materials are so cheap (quality not price). Getting them to fix the issues is a whole different story. They are not responsive and you are left to follow up with trades on your own. Even after they tell you they will do something or call you, they just don't. I seriously considered just selling the home immediately because I'm so unhappy with the quality and substitutions they made (without my approval). Every day, I find something new that was constructed poorly. Other builders may have similar issues, but at least their customer service is better. They care and will at least fix the issues once identified. Read the reviews from different sources and know they are telling the truth. I wish I had given more weight to them. ... More

PULTE dropped the ball and almost every single part of the process of us buying our house from the first conversation to the 30 day inspection after we moved in. Sales people didn’t communicate deadlines and we were left without structural options we said we wanted. Mortgage company is arguably the worst customer service I’ve ever had ANYWHERE in my entire life. They consistently lost our documents and made us resubmit them, changed things at the last second without communicating to us, and dragged a 1 month process out for 9 months. Craftsmanship was subpar also. Cabinets hung crooked, electrical outlets not straight, holes in the drywall, cracks in the baseboards, unpainted baseboards, broken window. All these things should have been discovered by our construction manager when he did a walkthrough and fixed when we did our walkthrough before moving in but only 2 of the 10 issues we outlined in our walkthrough were actually corrected. PULTE consistently blamed the pandemic and the laborers they hired and never took responsibility for their poor work in every single step of this process. If this ever gets posted and you are reading it do yourself a favor and look somewhere else. We were warned before we started the process and we didn’t listen. Don’t be like us! ... More

Very bad design and very poor quality

This house took 7 months longer to build than anticipated. Sloppy, dirty, incomplete work. Horrible attention to detail. I closed 2 months ago and there are still broken cabinets that need to be fixed and the microwave/oven combo is still MIA with no ETA. You have to beg for updates. Everything that I pointed out and placed blue tape on during the walk thru, either didn’t get done or I was told by Jose that nothing could be done about it. The things he promised to get fixed, never got fixed and they just went around and removed the blue tape but never fixed the items. I am a single mom who works full-time and I worked very hard for this house. I absolutely feel as though they are taking advantage of me by giving me a sloppy, incomplete house and just sitting on it knowing I don’t have time to hound them everyday for what should have been done in the first place. I am still scraping paint and grout off of tiles, handles, carpets, walls and fixtures that it doesn’t belong on. Sloppy, sloppy, sloppy. This is the 3rd house I have built, the most expensive and the worst quality. I would not recommend Pulte to anybody. ... More

Pulte home and Builder are not good at all. Do not go with Pulte home.

No one is held accountable. One of the workers was smoke pot. Grant makes excuses and just tells me to cover up the faulty work. Things were not built to standard. You will be hearing from the VA construction building office within a week