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- Dallas, TX
Pulte Homes Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Pulte Homes.
Read all 511 verified reviews from homeowners that built a new home with Pulte Homes in the Dallas area. Dallas homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Dallas Area
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Customer Reviews
my nighmare -
- Vladislav D.
- Verified HomeBuyer
- April 03, 2024
- GARLAND, TX
seles rep was GREAT, the tour of the neighbohood really nice too, the visit to the desing center was very nice and easy however once they started actually building it all went to crap project manger was terrible, his ownership of mistakes and poor workmanship was close to not existent! zero attention to detail - multiple closing reschedules, poor attitude and responsivenes to issues, aweful expreince it seemed like he was working for the tradesmen as if they were paying him and i wasnt the customer whose oppinion and work he should be taking into consoderation....
Pulte Homes responded:
Hi Vladislav, we're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 1
Good builder
- Ravi G.
- Verified HomeBuyer
- April 03, 2024
- McKinney, TX
It's good community and very near to 380, Frisco and other places easily accessible.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Everything except the floors
- Sheniqua D.
- Verified HomeBuyer
- March 06, 2024
- GARLAND, TX
I cannot race enough about how much I love the model, the lot, but the luxury vinyl plank flooring is the one and only thorn in my side. I know it’s a floating floor and my construction manager tried as best he could to have the flooring company fix it but “acceptable movement” is annoying when the floor is supposed to be flat no feel like there are air bubbles intermittently. Other than that, my construction manager is the absolute best, every question I had was asked and answered, every issue was solved (except the floor) but that’s not his fault, and he was always easily accessible.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Truly a great bunch of peeps! They made my buying experience so memorable! Thank you so much!
- Leilawattie M.
- Verified HomeBuyer
- March 04, 2024
- Aubrey, TX
It was an absolute pleasure working with Greg! He has always been a very clear and effective communicator, extremely knowledgeable; quick and effective and answered all my concerns. Susan was also fabulous to work with; super friendly and sweet. Ray, now this gentleman brought a whole new experience that will forever make our home truly special. Such a genuine soul! Thank you everyone for a memorable experience!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Mortgage is nightmare, I don't suggest to any one in my life
- Chaitanya G.
- Verified HomeBuyer
- February 28, 2024
- Celina, TX
Pulte Mortgage: I felt so bad and never expected this from Pulte, I felt ssooooo stressful while entire process, they keep me hold for 60 days, and never move forward keep telling me will get underwriter approval in next day. every single day keep hearing same answer and finally they rejected my loan. I went so stress, sleep less nights and felt night mare, upset with pulte that I brought home with them. Sales: They failed to keep all things aligned together and even threaten me multiple times that they are going to cancel my application. even thought its Pulte mistake as they hold me ...
Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you. Please email us at customersupport@pultegroup.com with your contact information so we can get in touch with you. Thank you. ^AF
Total Score 1
Quality 3
Trustworthiness 3
Responsiveness 1
Satisfied homeowner
- Chinwe B.
- Verified HomeBuyer
- February 01, 2024
- Princeton, TX
There was a lot of back and forth as regards to verification of income which is somewhat expected. However the team was swift in the approval process . Interest rate didn’t help my case but I’m hoping things gets better as time goes on. Overall I’m satisfied with quality of the home .
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience
- Reginald F.
- Verified HomeBuyer
- February 01, 2024
- Rockwall, TX
Overall experience was great. Everyone did as they stated and kept us in the loop.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Margareth
- Margareth S.
- Verified HomeBuyer
- February 01, 2024
- GARLAND, TX
We were looking for a home in Garland area and Pulte has what we need for our family. Chad gets the excellent rating for being attentive to our requests and answers our questions in great details, he is very knowledgeable and kind, The loan department had been thorough and we were able to close on the day we requested. Jorge the construction asst made sure we get our home orientation well explained and we get to utilize all the great features Pulte Home has. Our family are truly grateful for being in this community.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Home - Great Service
- Benjamin L.
- Verified HomeBuyer
- January 31, 2024
- Rockwall, TX
Im very happy when the construction manager fix issues quickly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It was great experience. They were very cooperative and helped at every steps. They keep me posted on all the updates.
- Niraj P.
- Verified HomeBuyer
- January 25, 2024
- Celina, TX
The process was very smooth and everyone was very supportive and cooperative. They use to give update at every stage of construction and keep me posted with all update.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Rajavelu
- Rajavelu M.
- Verified HomeBuyer
- January 25, 2024
- Princeton, TX
Good experience.good service take care well
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Worst Experience. Pulte Mortgage is even more worst .
- Nikita M.
- Verified HomeBuyer
- January 02, 2024
- Celina, TX
Do not expect same as they treat you in the beginning. They will treat you great and make you feel like the entire home buying process will be fast and easy in the beginning but that is wrong . They will guide you to get mortgage from their own company with more benefits and easier process which is not correct . Pulte mortgage is even more worst . I will recommend to use outside mortgage . They have postponed my closing more than 5 times . Loan consultant’s wrong guidance made the whole home buying process and experience worst . On the construction side there were some electrical and pluming ...
Pulte Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^AF
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Happy and Thankful to choose Pulte Homes
- Chidananda P.
- Verified HomeBuyer
- December 27, 2023
- Anna, TX
We love our new home !! Had an awesome experience building with Pulte Homes. Our construction manager Dan was really helpful and patient throughout the journey. Since we are first time homebuyers he was really patient answering all our concerns and queries. Its been over a month we are in our new home and have no complaints and whenever we need any help Dan is always prompt to support us . Very happy and grateful for all his hard-work and efforts to make our dream come true . Overall a very and satisfying experience and feeling blessed to build with Pulte Homes !!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good quality, trustworthy
- Anonymous
- Verified HomeBuyer
- December 21, 2023
- Anna, TX
It’s been a great experience since the day we signed contract and to closing. Received prompt updates on the progress of the build and site manager is very responsive.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awesome experience
- Ernesto S.
- Verified HomeBuyer
- December 20, 2023
- Aubrey, TX
The best builders ever thank you Pulte!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Peter
- Peter J.
- Verified HomeBuyer
- December 20, 2023
- Little Elm, TX
From the beginning, Pulte Mortgage has made it easy to secure financing! I worked with so many wonderful people! Thank you Pulte Mortgage
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It was very nice experience
- Anonymous
- Verified HomeBuyer
- December 01, 2023
- Justin, TX
It was a very nice experience working with the sales person, construction manager, and loan processor
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Outstanding Property Management by Exceptional Construction Manager
- Temitope A.
- Verified HomeBuyer
- November 28, 2023
- Anna, TX
I recently had the pleasure of working with Dan Hine the construction Manger and Jennifer the sales Rep. i cant express enough how impressed I am with their outstanding management skills. From start to finish ( Jennifer and Dan) demonstrated an unwavering commitment to excellence, transforming what could have been a daunting process into a seamless and enjoyable experience.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Fantastic experience
- Uday Y.
- Verified HomeBuyer
- November 28, 2023
- Celina, TX
10/10 to pulte team, especially AJ.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mr
- Anonymous
- Verified HomeBuyer
- November 26, 2023
- GARLAND, TX
It is a good experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
They made it very quality
- Yiheyis Z.
- Verified HomeBuyer
- November 21, 2023
- GARLAND, TX
They are very helpful and made it very quality
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Landscaping issues
- Anonymous
- Verified HomeBuyer
- November 21, 2023
- Aubrey, TX
Good construction managers, good build quality but landscaping is worst. More water logging, uneven backyard, wet driveway and walk way
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Cool
- Olukayode D.
- Verified HomeBuyer
- November 03, 2023
- Anna, TX
Very helpful and informative thank you
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Piece of trash
- Jeb C.
- Verified HomeBuyer
- November 02, 2023
- Justin, TX
We had electrical problems, plumbing problems, ac problems and many more. What a joke of a builder you are
Pulte Homes responded:
We are disappointed to hear that you are experiencing issues with your home. We would like to help and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. ^AF
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great home buying experience with Pulte
- Luis F.
- Verified HomeBuyer
- November 02, 2023
- Dallas, TX
I am happy with the final product. The house was ready sooner than expected. The location so close to downtown Dallas is amazing. There are minor issues that I have with the workmanship but it’s nothing that Pulte isn’t committed to help fix.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 3
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