- New homes
- Pulte Homes
- Reviews
- Dallas, TX
Pulte Homes Reviews in Dallas, TX
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Dallas Homeowners Have to Say About Pulte Homes.
Read all 408 verified reviews from homeowners that built a new home with Pulte Homes in the Dallas area. Dallas homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Dallas Area
View Homes
Customer Reviews
great service and quality of work and they keep follow up with buyer
- Anonymous
- Verified HomeBuyer
- July 22, 2020
- McKinney, TX
Good service from start to finish, good quality materials used and good workmanship also. They are very responsive in term of submitting warranty claims also and they keep follow up of the work is done properly.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent Experience Building My New Pulte Home
- Steven T.
- Verified HomeBuyer
- July 21, 2020
- Garland, TX
I had an excellent experience from start to finish when I built my new Pulte home at Gramercy Park. Laura Robertson personalized my home by focusing on what was important to me in my new home. She made the process of building easy and was very responsive to my questions. Spencer Mackey built a beautiful home for me and has gone above and beyond to make sure that I am completely happy with my new home. I would highly recommend Pulte homes and their excellent quality and the exceptional customer service experience that they deliver.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
New Spec Home
- Richard F.
- Verified HomeBuyer
- July 14, 2020
- Argyle, TX
Once we sold our existing home, we were needing one asap. When we couldn't find a resale with our requirements, we decided to look at Pulte Homes in Carnegie Ridge. They had a spec home under construction that would be ready in two months. It had pretty much everything we were looking for. Once they set a closing date, they stuck to it. The designer for the interior did an awesome job upgrading enough to produce a beautiful and well color coordinated home. The construction manager, Stewart, was great. He kept us updated weekly on the construction process. He worked hard on answering ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Outstanding home builder!
- Eskedar Z.
- Verified HomeBuyer
- June 17, 2020
- Melissa, TX
We recently had an amazing home buying experience with Pulte mortgage! They build beautiful modern homes with an affordable prices. The loan processing was very smooth, straightforward and timely. They have a great team in very professional environment. Pulte Homes are the best home builder and I recommend them all day long!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great home and easy process
- Craig R.
- Verified HomeBuyer
- June 07, 2020
- McKinney, TX
We really enjoy our new house and Pulte made the process easy.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great job
- Darrell W.
- Verified HomeBuyer
- June 02, 2020
- Frisco, TX
We picked up a really nice home from Pulte. I’m picky, so there are things that could be better. That said, I’m massively impressed. Our last home was built by KB Homes. Hands down, Pulte built a better product and treated us better than KB ever did.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Quality work and can trust.
- Anonymous
- Verified HomeBuyer
- May 28, 2020
- Wylie, TX
Quality work and can trust.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great home and great service.
- Shane M.
- Verified HomeBuyer
- May 26, 2020
- Celina, TX
This is our first home and Pulte has been great. They have answered all of our questions and have been quick to resolve any issues that have popped up.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great service
- Praveen M.
- Verified HomeBuyer
- February 03, 2026
- McKinney, TX
From sales agent to final closing agent, everyone was patient in explaining everything in detail and guiding me through the process
Pulte Homes responded:
Thank you for sharing! We’re glad to hear the entire team, from sales through closing, was patient and thorough in guiding you through the process. We appreciate your kind words and you choosing Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Great experience with a quick move-in home
- Jeyakumar D.
- Verified HomeBuyer
- January 14, 2026
- Justin, TX
We had an excellent experience with this builder. Since this was a quick move-in home, the process was smooth and well managed. Larry from the sales team was very helpful and made the buying process easy and transparent. The construction quality is decent, and any issues we reported before move-in were handled promptly. Clint was very responsive and ensured all reported issues were fixed properly. Overall, we feel the home is good value for the price paid and would definitely recommend this builder to others.
Pulte Homes responded:
Thank you for sharing your experience. We’re delighted to hear that your quick move-in process was smooth and well managed, and that Larry made the buying experience easy and transparent! It’s great to know that Clint was responsive and ensured any pre–move-in issues were handled promptly. We truly appreciate your feedback, are glad you feel the home is a good value and thank you for recommending us to others! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Outstanding Service
- Terese G.
- Verified HomeBuyer
- June 11, 2025
- Anna, TX
Amazing Customer Service! Everyone has been great. Angel helped me through the sales process, Heather went above & beyond in my closing, & Lincoln did the same when it came to initial move-in issues. He responded within minutes each time I called him - even on the weekend - & he ensured that every issue was addressed. I have only had to contact Jessica (in Customer Care) once; however, I was impressed with her quick response and follow through. I have had a wonderful experience with Pulte
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're thrilled to hear that your experience with our team has been such a positive one from start to finish. It’s especially great to hear how responsive and supportive the team was throughout your sales, closing, and move-in process. Thank you again and congratulations on your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Very attentive building staff and customer service.
- Carlos E.
- Verified HomeBuyer
- April 15, 2025
- Celina, TX
They quickly respond, and they schedule visits shortly after reporting anything. They'll have been friendly.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that our team has been friendly, responsive, and helpful! It's great to know that any issues have been addressed quickly and efficiently. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Best Customer Service
- Kieandra H.
- Verified HomeBuyer
- March 21, 2025
- Princeton, TX
My initial buying process was great. Working with Taylor was amazing, she’s patient and extremely kind! She answered all questions and a million emails! After closing, I’ve been with my care manager Agustin, he’s just as amazing. Came out at our 30 day, and has since made himself available for any questions and/or concerns we’ve had about the home. He’s fixed/replaced anything that was broken or incorrect from the original build that was missed. Couldn’t ask for anyone better!
Pulte Homes responded:
Thank you so much for the wonderful review! We are thrilled to hear that you had a good experience. Our team strives to provide responsive and helpful service, and it’s wonderful to know that we met your expectations. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Second successful home build with Pulte!
- Rajgopal S.
- Verified HomeBuyer
- February 26, 2025
- Little Elm, TX
Great working with Austin and Ramsey.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Pulte Homes - should have started here
- Timothy B.
- Verified HomeBuyer
- December 27, 2024
- McKinney, TX
While it may have been a spec home (very well appointed, I might add), we were still treated with the utmost care and concern. Everyone from the sales, mortgage, and insurance team(s) did a fantastic job of ensuring we were well informed, comfortable with our purchase, and valued as a customer! The warranty team is also fantastic; easy to reach and responsive. The whole experience has been leaps and bounds better than our previous experience with another builder.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
First home
- Jonathan R.
- Verified HomeBuyer
- November 30, 2024
- Midlothian, TX
The overall experience was good. There was a few things at closing that could have given us a better experience, but overall this was a successful purchase.
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
It was good and smooth
- Kamal S.
- Verified HomeBuyer
- November 07, 2024
- Princeton, TX
As a first time buyer we are happy with the service and experience so far.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Babatope
- Babatope E.
- Verified HomeBuyer
- September 27, 2024
- Midlothian, TX
Yes. I will like other buyers to come to Pulte homes for real business. They are tge best builder.Keith is a very nice man. Twanna too
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
responsive to concerns
- Chukwudi N.
- Verified HomeBuyer
- August 19, 2024
- Anna, TX
adopt to changing needs of customers
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Love the house but it needs blinds
- Stephen C.
- Verified HomeBuyer
- July 05, 2024
- Anna, TX
Love the house but, it needs blinds. The Pulte house next to us is unsold and it has blinds. How come our house didn’t come with blinds?
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
My Pulte Home
- Deborah G.
- Verified HomeBuyer
- June 03, 2024
- Rockwall, TX
Chip is wonderful to work with! He always responds quickly and addresses any issues immediately.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great First Time House Buying Experience
- Aashish K.
- Verified HomeBuyer
- May 31, 2024
- GARLAND, TX
As a first time house buyer I am satisfied with the experience. There were a few hiccups but we were able to resolve them with Mike from Sales. The building process was informative and Scott, my construction manager, did a great job. Overall I'm a happy costumer and would recommend Pulte to my friends and family.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Am totally happy with my builder.
- Rammohan M.
- Verified HomeBuyer
- May 02, 2024
- McKinney, TX
I made a good decision for my money.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Everything except the floors
- Sheniqua D.
- Verified HomeBuyer
- March 06, 2024
- GARLAND, TX
I cannot race enough about how much I love the model, the lot, but the luxury vinyl plank flooring is the one and only thorn in my side. I know it’s a floating floor and my construction manager tried as best he could to have the flooring company fix it but “acceptable movement” is annoying when the floor is supposed to be flat no feel like there are air bubbles intermittently. Other than that, my construction manager is the absolute best, every question I had was asked and answered, every issue was solved (except the floor) but that’s not his fault, and he was always easily accessible.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Truly a great bunch of peeps! They made my buying experience so memorable! Thank you so much!
- Leilawattie M.
- Verified HomeBuyer
- March 04, 2024
- Aubrey, TX
It was an absolute pleasure working with Greg! He has always been a very clear and effective communicator, extremely knowledgeable; quick and effective and answered all my concerns. Susan was also fabulous to work with; super friendly and sweet. Ray, now this gentleman brought a whole new experience that will forever make our home truly special. Such a genuine soul! Thank you everyone for a memorable experience!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.