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Pulte Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Pulte Homes.

Read all 511 verified reviews from homeowners that built a new home with Pulte Homes in the Dallas area. Dallas homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.2 out of 5 stars in Dallas Area

511 Reviews in Dallas Area

Ratings by Category

Overall 4.2

Quality 4.1

Trustworthiness 4.3

Responsiveness 4.2

Pulte Homes in Dallas Area

View Homes

Customer Reviews

Pulte Homes buyers experience

  • Samuel H.
  • Verified HomeBuyer
  • March 29, 2023
  • Rockwall, TX

I recently moved into my new home built by Pulte in Woodcreek community, Fate Texas. It was a great experience as we were carried along during the entire construction phase. The build is solid, beautiful and value for money paid. All professionals that were involved were helpful and supportive.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy to work with Builder Kevin

  • Shravya M.
  • Verified HomeBuyer
  • March 13, 2023
  • McKinney, TX

Really happy to work with our builder Kevin, Very good experience working with him. But we are not happy with couple of things, We didn't get the brick and appliances which are promised from pulte group

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

very bad experience

  • Anonymous
  • Verified HomeBuyer
  • March 08, 2023
  • McKinney, TX

i went to level 4 cabinets because they mentioned they cabinets dont have seperation but handed me 3 cabinets with seperation and no one is responding to get the issue resolved..

Pulte Homes responded:
We are sorry to hear your experience with cabinet issues has left you feeling disappointed. We'd like to know more about the problem. Would you mind sending us an email at customersupport@pultegroup.com so we can look into this? ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Post move-in issues

  • Stephen H.
  • Verified HomeBuyer
  • March 07, 2023
  • Wylie, TX

First let me say that the home is beautiful, and I believe it is definitely worth the price we paid for it. For the most part everyone we have worked with has been very nice and knowledgeable. Unfortunately, the whole experience has been marred by post move-in issues with the house and poor responsiveness by our builder to address these issues like they claimed they would. It's nothing major. It's a bunch of small issues that have added up to be a huge headache. Drips of paint on the carpet, overspray on the banisters, holes next to a can light, crooked light switches, unpainted surfaces, ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

After closing

  • Vinay B.
  • Verified HomeBuyer
  • March 07, 2023
  • Wylie, TX

No response on issues reported

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 2

Good

  • Rambabu V.
  • Verified HomeBuyer
  • March 03, 2023
  • Wylie, TX

Good and but painting issues other than that overall good

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Ok experience

  • Anonymous
  • Verified HomeBuyer
  • March 02, 2023
  • GARLAND, TX

Originally I was very impressed with the quality of work when walking through the houses. After almost completely going through the process we find out we should have had a couple of walkthroughs as the house was being built. The only walk through we had was during the final punch list. During the punch list numerous issues were found and unless specifically written they won’t try to fix even if mentioned. We tapped a lot of errors, but they were overlooked. Even at final closing there are still tape markers not addressed. In addition it almost seems like a burden to get them to fix. They are ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 4

First new home

  • Bobby D.
  • Verified HomeBuyer
  • March 02, 2023
  • GARLAND, TX

We would like to thank Colton and Mike. They made the process of building a new home go by seamlessly. Mike was always available to help on the buying side and Colton was always near by on the build side. Since this was my first time buying a new home from scratch, I was there daily, observing every step of the process. It’s very exciting watching your home come together and then finally getting the keys. We are very pleased with our new home from Pulte!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst experience

  • Rajamalla N.
  • Verified HomeBuyer
  • February 28, 2023
  • Wylie, TX

No proper response and rushed me for closing and no price matching

Pulte Homes responded:
Hi Rajamalia, we're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Can do better

  • Anonymous
  • Verified HomeBuyer
  • February 15, 2023
  • Wylie, TX

New home buyers must watch closely at each stage of the construction and third party inspection is a must. Make sure all issues are fixed before closing if they be ready for months and months of follow up. Slightly over priced so try to get discounts or credits before you close.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

For the price paid, I got a good deal

  • Anonymous
  • Verified HomeBuyer
  • February 11, 2023
  • Anna, TX

I don't have much to complain about the house. Overall a good deal for the price. Wish there are more options to add or modify during construction. But there's a feeling that something small is always missing or needed fixing. The finishing touches aren't great.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte is a great buy for your home needs!

  • Joshua P.
  • Verified HomeBuyer
  • February 07, 2023
  • Little Elm, TX

I am overall very satisfied with my home buying experience with Pulte. The sales agent was wonderful and the contractor was great throughout the home being built. The only issue I have is since the house has been built I have been trying to get some minor things resolved and it has taken a little longer than desired. Other than that everything is great with the purchase of my Pulte home. Great value for the size of home we purchased.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Satisfied New Buying House

  • Sourabh G.
  • Verified HomeBuyer
  • February 07, 2023
  • GARLAND, TX

Really loved our newly build house from Pulte, had a great experience overall. Satisfied with overall work and price.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience

  • Mohamed A.
  • Verified HomeBuyer
  • February 02, 2023
  • Rockwall, TX

Most of the people we met throughout the process were very professional and honest. I would recommend Pulte for new home buyers

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Merrit Village - Too many promises and very nice people till you close

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • Rowlett, TX

Too many promises and very nice people till you close

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Ensuring all systems work fine before closing

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • Rowlett, TX

Some items are half complete, Pulte to ensure all items are working fine before handing over, For eg, Irrigation systems are not working fine in almost all houses closed, Lot of heater/AC issues. Paid upgrades are not done in some cases.

Pulte Homes responded:
We are so sorry to hear that you have had a frustrating experience working with us. We would like to make leadership aware of this feedback and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

It’s Okay experience.

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2023
  • Princeton, TX

My backyard looks messed up.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

The Pulte Home Buying Experience

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2023
  • Rowlett, TX

Overall, we had a great experience working with our sales rep and construction team. The only downside was that since we purchased our home before the model home was built or any specs, you don't always know what you are getting. The master bedroom, master bath and closet are smaller than it should be!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Windows

  • Ricardo M.
  • Verified HomeBuyer
  • January 12, 2023
  • Anna, TX

Mostly good our windows are stained and we haven’t had any response in 2 months now

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Nice Experience with Pulte Home Anna

  • Sivashankar E.
  • Verified HomeBuyer
  • January 12, 2023
  • Anna, TX

This was our first home buying experience and we worried a lot. But, things changed when we get involved with Pulte Homes Anna. It was nice step by step process and got guidance from various Pulte teams. Even we were out of country for few months, we got prompt updates and progress. Overall, I recommend Pulte for new home buyers.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Amazing buying experience due to the concerted effort by the sales/finance/closing/build personnel

  • Karthik S.
  • Verified HomeBuyer
  • January 08, 2023
  • Anna, TX

Overall buying experience was seamless from start to finish, thanks to the amazing sales agent -Keren, loan consultant - Trish and build manager Andrew. Loan approval process can get tricky as it requires hand-offs between several people. Nevertheless, the trust, transparency and willingness to step in and do the right thing definitely gets my appreciation.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A1, On top of everything from A-Z

  • Joseph B.
  • Verified HomeBuyer
  • December 07, 2022
  • GARLAND, TX

Overall, this is the best home that I ever owned. I had three and this makes 4. And its the last. Everything about the house is a dream come through. From day 1 to 9 months later. Great workmanship, build. and style. This is the house for me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience with Pulte homes

  • Anonymous
  • Verified HomeBuyer
  • December 07, 2022
  • Princeton, TX

My experience switch Pulte was great. They kept me informed through the whole process. I’m happy with my house!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My overall review for my house in Hidden Oaks Garland

  • Omer M.
  • Verified HomeBuyer
  • December 07, 2022
  • GARLAND, TX

Overall I am happy with the process and house. There were some issues but most of them taken care of by project managers. The quality of materials are good. The cleanliness of house was not perfect.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Great Home Buying Experience

  • Shawn M.
  • Verified HomeBuyer
  • December 07, 2022
  • Rowlett, TX

My experience with Pulte was one of the best. Chad did a great job explaining everything there is to know about Pulte and the home I was purchasing. I felt confident closing on this home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5