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Pulte Homes Reviews in Fort Worth, TX

What Fort Worth Homeowners Have to Say About Pulte Homes.

Read all 149 verified reviews from homeowners that built a new home with Pulte Homes in the Fort Worth area. Fort Worth homeowners have rated Pulte Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.3 out of 5 stars in Fort Worth Area

149 Reviews in Fort Worth Area

Ratings by Category

Overall 4.3

Quality 4.2

Trustworthiness 4.3

Responsiveness 4.3

Pulte Homes in Fort Worth Area

View Homes

Customer Reviews

5 star

  • Tawanda M.
  • Verified HomeBuyer
  • October 20, 2020
  • Venus, TX

So far so good. Great building experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

All good

  • Gregory G.
  • Verified HomeBuyer
  • August 22, 2020
  • Haslet, TX

All good.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Jacob M.
  • Verified HomeBuyer
  • June 20, 2020
  • Haslet, TX

we had built a new house with Pulte and we really love. Our field manager was a great guys. we had no problem with him. He make him available every time we need anything or a questions.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Easy and pleasant experience!

  • Tammy H.
  • Verified HomeBuyer
  • June 10, 2020
  • Fort Worth, TX

We purchased an available inventory home. Everything went smooth and easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice house

  • Barry W.
  • Verified HomeBuyer
  • June 02, 2020
  • Fort Worth, TX

Pleasure to work with!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte build me a brand new quality home . Most of all I am satisfied what I got base on what I paid for

  • Thach P.
  • Verified HomeBuyer
  • June 02, 2020
  • Fort Worth, TX

Most of major structure and design is good as I expected and the quality is great as their reputation. Just a few minor thing need to be straight out quickly. And the responsiveness to issues need to be handle quicker and timely

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Horrible/ Poor

  • Antonio A.
  • Verified HomeBuyer
  • June 02, 2020
  • Fort Worth, TX

Pulte was the worst experience ever from the time we started to the time we closed. The communication throughout the entire process was horrible. The only ones who were great was the design center. Our person who was in charge of the house during the process of it being built was Jackson. He failed many times at communicating things to us, fixing issues we had and staying on top of the workers. A couple of times when we came by during the build the workers had their children while bricking our house and then the end result of the brick on our house is now being fixed after being fixed 3 times ...

Pulte Homes responded:
We appreciate you taking the time to outline your experience although it is disheartening for us to hear. We are so sorry you have had a frustrating time working with our team and are left unhappy with your new home. We would like to assist and would appreciate if you could email customersupport@pultegroup.com so our team can be in touch to discuss further. Thank you. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Smooth in some areas, needs work in others

  • Ivan D.
  • Verified HomeBuyer
  • May 26, 2020
  • Fort Worth, TX

-Tile grout in the main bathroom not filled in completely causing dirt to fill in those areas not covered, need to buy something else to get the dirt out. -There are visible gaps around the front door, insulation was not done properly. -The landscaping is the major problem area, the area was not properly evened out before installing grass, there are many uneven areas that have now caused flooding with no drainage, in other areas, there is just mud. This is causing us to have a professional come in and redo the entire landscaping of our home.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Construction manager was excellent!

  • Matthew W.
  • Verified HomeBuyer
  • May 26, 2020
  • Fort Worth, TX

Love the house. Construction manager/supervisor was fantastic. He listened, and really worked hard for us to support the customer service promises we were given at the outset. The sales office on the other hand, was much more prickly to deal with. We heard "No" quite a lot in answer to our needs from the condescending and dismissive sales rep, only to find later that the simple things we'd requested were possible, available, do-able, etc. In short, if you can get past the initial salesperson experience, the rest of the team was really good, and the home turned out beautifully.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

New Pulte Home

  • Sean S.
  • Verified HomeBuyer
  • May 26, 2020
  • Haslet, TX

Pulte was great every step of the way. Great quality and affordable!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied with my Pulte home.

  • Joesph R.
  • Verified HomeBuyer
  • April 01, 2020
  • Fort Worth, TX

House was built and delivered on time, Every step of the way, Joe was clear and open to correcting concerns. Very responsive.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome Homebuilder

  • Rojaine N.
  • Verified HomeBuyer
  • March 12, 2020
  • Fort Worth, TX

Aside some finishing defects, we had an awesome experience with this builder right from the sales team to the construction team. They were very open and responsive. The building was great. My family loves the location of the house. Such a peaceful neighborhood. Our previous home builder is of no match to Pulte. The best thing is that, we get a 30-day to 10-year warranty with the builder performing the inspections.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Horrible

  • Morgan S.
  • Verified HomeBuyer
  • February 20, 2020
  • Fort Worth, TX

House was not complete upon move in like it was supposed to be. Been like pulling teeth trying to get things corrected as they were supposed to be before closing. Yard has been under water for over a month.

Pulte Homes responded:
This is definitely not the experience we want for you. We'd appreciate it if you could send us an email at customersupport@pultegroup.com with your address and contact information, as well as a few details about the issues you've encountered, so that we can help. ^Sarah

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

So good so far

  • John M.
  • Verified HomeBuyer
  • February 19, 2020
  • Haslet, TX

We've been in the house for about 2 months and have had a few issues which Pulte has addressed in a timely fashion thus far. I am interested to see give a longer time period how things shake out.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Buying felt easier than looking for a home and Pulte checked

  • Luis C.
  • Verified HomeBuyer
  • February 18, 2020
  • Venus, TX

Buying felt easier than looking for a home and Pulte checked all our boxes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful home building experience through and through.

  • Daniel B.
  • Verified HomeBuyer
  • January 21, 2020
  • Venus, TX

Our field manager was absolutely outstanding. He went above and beyond to address our questions or any concerns we had. He always followed through with any requests we had and was kind enough to always send pictures of the house's progress (as we did not live in the area). We feel that the home we built with Pulte is of top quality and was built to last throughout our retirement. We are very glad that we chose Pulte to build with! We did look at other builders, but none of them had the quality or the floor plan that we wanted. Also, our sales person was wonderful as well. She was very ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home!

  • Alan F.
  • Verified HomeBuyer
  • January 15, 2020
  • Haslet, TX

Very happy with our experience. Our Construction Field Manager Larry goes above and beyond to salve any issue that arose during the inspections. Thank you very much. He has even fixed a few things himself.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Happy customer

  • Glenda S.
  • Verified HomeBuyer
  • January 07, 2020
  • Fort Worth, TX

Toilet paper holder in master bath too far away from toilet. I'm average height and shelf in laundry room is a little high. Wish I had drawers in my master bath and a linen closet. Awesome experience and would highly recommend Pulte homes!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Still things to fix

  • Charles M.
  • Verified HomeBuyer
  • December 14, 2019
  • Haslet, TX

There are several things I thought would be better. 1). Cabinets are not even close to being installed to standard. 2). Grass was brown and almost dead, several dead spaces or gaps in grass. 3). Texture not done to standard or missing in several places throughout the house. 4). Tile throughout house has deep scratch marks; almost holes. 5). Holes and cracks in concrete in garage. 6). Dent in main door that builder refuses to replace or fix. 7). Dents and scratches in wood of railing not fixed. 8). Scratches in metal wood railing not fixed. 9). Light fixtures are all crooked and hard to make ...

Pulte Homes responded:
We are disappointed to see that you have so many items still unaddressed. We would like to help move these along and would appreciate if you could email socialcare@pultegroup.com so our team can assist. Thank you for taking the time to leave a review. ^Abby

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

Loan 's Service

  • Truong V.
  • Verified HomeBuyer
  • December 07, 2019
  • Fort Worth, TX

Everything was good. Except loan service from Pulte home.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Respectable Builder

  • Michael J.
  • Verified HomeBuyer
  • December 04, 2019
  • Venus, TX

From a Builder Manager, Daryl has been great to work with. Some of the laborers could probably do a better job at treating the build as if it were their own home

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

From staff to builder all perfect team.Readly available to answer any concerns in time.

  • Samwel O.
  • Verified HomeBuyer
  • December 04, 2019
  • Venus, TX

Go for pulte for easier buying process .Has able team for you .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Nice homes

  • Daniel P.
  • Verified HomeBuyer
  • November 21, 2019
  • Fort Worth, TX

Nice homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Quality work, great pricing for what is included!

  • Patrick J.
  • Verified HomeBuyer
  • November 09, 2019
  • Haslet, TX

Quality work, great pricing for what is included!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointing

  • James S.
  • Verified HomeBuyer
  • November 04, 2019
  • Fort Worth, TX

Low quality, shoddy work in some areas, poor customer service, misinformation, rushed design center appointment that missed significant details, excuses rather than fixes. Very disappointing, should have gone with DRHorton across the street.

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at socialcare@pultegroup.com. ^Abby

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 3