Pulte Homes Reviews in Houston, TX

Some basics things not include. For a house 300 k , u can not have a bath tub, upgrade. That’s insane. Thanks pulte

We love our new home, but as first time buyers we know now what to look for in our next purchase. Things like vanities having no drawers that pull out, walls that are not straight or humps in the flooring. Overall it’s a sound structure and we got what we paid for.

The builder was great however once you get into your home and start dealing warranty they are not that good. I have had several issues since moving in. I haven’t been in my home 2 months and AC technician have already had to come out three times. I also put in warranty request and it takes over a week for reply and sometime I even have to resend an email to get reply. I have not been pleased with Pulte since I have closed. I hope the service gets better!

In general the quality is ok, it could’ve be better. Response to solve quality issues very slow. Pulte QC need to improve.

The home buying process was great and easy. However, when we closed and moved, we found many issues with the water and drainage system. Workmanship in general was subpar as well.

The buying process went very well. Shout to Reem our sales consultant and Caroline with from the mortgage company. It was a pleasure working with both ladies. Construction and warranty has not been a good experience. Pending items from final walk was not completed and warranty items submitted over a month are not completed but interior and exterior. I would not recommend purchasing a Pulte home based on quality and workmanship from construction.

The builder was great on communicating there process

Excellent builders!! If you are going with their own mortgage loan, make sure you have every document available- that was the stressful part, the building process was fast and my home is beautiful!!

If I purchase another pulte home. I'LL be sure to bring in my own lender

The sales consultant, Lisa, and construction manager, Charles, are awesome and worked hard to ensure my process was smoith. I had a horrible experience with Pulte Mortgage and wouldn't recommend using them (although the incentive makes that difficult). The mortgage process is why I didn't give 5 stars. Lisa, Charles and the rest of the team deliver consistent 5 star customer service.

The experience was ok overall, but the main detractor was the horrible mortgage process. Poor communication and a flood of last minute document request was extremely frustrating and made me want to abandon the sale altogether. I’ve since purchased another home two doors down and I am SERIOUSLY CONSIDERING WALKING AWAY FROM THE BUILD AND LOSING MY MONEY. The quality of materials is horrible. The pace of construction is slow. The craftsmanship is awful...and I MEAN AWFUL! It’s a home for my mother, and I wouldn’t live in it. They changed framers and it shows. The two story house going up next door has better materials and is being constructed quicker, cleaner, and with far better craftsmanship. I want someone from Pulte to call me and schedule a visit, because I am exploring ways to walk away from this project, at a substantial loss. I am beyond furious when I as a consumer have to walk into a house that’s being framed and tell a framer they put a wall where a door was supposed to be. Additionally, tell them the back patio door was installed in the garage. Headers missing, shoddy workmanship, inconsistent installation of moisture barrier, ceiling joists not installed, trash lumber inside the structure, supports still up because the framing has been halted or done half assed, mud and dirt all over the structure...and the list goes on. ... More

Pulte built our home quickly (but not too quickly) and the frame quality was above standard. The final finishing touches required lots of re-work and they were correcting them until our closing day but they were able to get everything done. There were some small things we did not catch but overall, our home is excellent and we are happy with it. There were inconsistencies between what we were told pre-build and then during the building process but you just have to keep checking in and making sure that everyone is on the same page.

Pulte Mortgage gives you hard time each email sent you have to start from the beginning and explain everything from Starting. From my experience I prefer to look to search for more professional Mortgage Co.

Pulte Homes has good service. Like others builder, they have sister companies that will offer you Title service, Loan and Insurance for incentive. We didn't get any of other services, except the Loan (Pulte Mortgage) and Pulte Mortgage's loan officers we were assigned to was HORRIBLE, didn't answers questions and slow to response. Pulte Homes itself provide great service from the sales person to the construction manager and customer care people after closing. The mediocre workmanship come from all the contractors and sub-contractors they hired. They are not detail oriented and miss few things here and there. If you are OCD, you gonna have issues. Overall, Pulte Homes quality is pretty standard. Again, we only bought home from Pulte Homes once, and the market we are in right now is sort of weird, supply chain issues with building material and labor shortage which is maybe the reason why the contractors and sub-contractors aren't that good. ... More

Sub contarctor for electricity is not good. Poor in responding concern

Pulte house itself is a good choice, but never use pulte loan. Before considering getting the poor incentives from the builder’s own loan company, please google Pulte Loan reviews and see the customer comments on yelp. For my own horrible experience, I’d like to give it minus star if I can .

I was not pleased with my Pulte home. Upon my moving in the air conditioning unit completely malfunction and I had to air for many hours on my move in date, not to mention water dripping from my master closet. I also experience electrical issues, where my main line was cut and I was without power for over 5 days. This has not been a great experience at all!

You need to rethink your process to assign labor to some tasks. IF you offer a house with a special door for example, it cannot be the same labor as it is usually assigned. It needs to have specialized professionals to avoid replace the door , costing money and also causing unnecessary headache for everyone.

I had good experience with sales agent and builder's supervisor. But the HOA company Pulte chose are the worst. Not responsive at all. It's such a shame that we paid in 2,000 initial contribution for no service.

We were told there would be a 30 day review after we moved in. We have not heard a word. There is a big disconnect between Pulte Sales and the HOA Board which has Pulte employees on the board until all houses are sold. Communication with the HOA is entirely up to us, otherwise we would never hear a word.

Check in great detail the finishes. I have been in the home for almost a month and are still finding issues with sheetrock, paint, and caulking. There are also some details in the way it was designed that are questionable. Overall the home is nice, probably would of enjoyed the home more if we were not constantly having issues. Our warranty rep is quite responsive and has been a great help and resolving issues.

Home quality and finishing together with responsiveness to warranty issues can be much better.

There are Paint marks all over the floors Wooden flooring has cracks and swollen planks Paint texture gone wrong at many places, very badly done Door holders started breaking down in just a month

Sales office was good. Pulte Mortgage, was not.

I found the overall finishing of the house not up to par. A lot of items that were basic and standard were missed. Seemed liked a rushed job to get the home completed. Although their customer service is good and responsive, seemed like the house was completed in a rushed manner and a lot of finishing and very obvious flaws were evident.