Pulte Homes Reviews in Houston, TX

We’ve had plumbing issues multiple times. One plumber found paint inside the toilet tank clogging it. The paint inside the home rubs off if you attempt to clean anything off of it. Everything that touches the wall leaves a mark or rips the paint off. We have multiple chipped tiles and it occurred within the first 1-2 months of closing. Roxanne, the sales agent was very unprofessional when we had an issue about a stair-railing selection. Pulte was very prompt in following up with these issues once reported. Our home cost in the upper 300’s, we expected a little more.

I have a bad experience. The house has some issues with doors and the cover plate of the washer & drier and the theater room is wrongly designed and now I can not install an screen and projector and now the project manager doesnt response my calls

We would NOT buy a Pulte home again. Not all bad. Our builder was good, but sales team were liars and deceivers. We were sold a lot on a small lake/ pond that retained water when we bought it. Our contract even called it a lake lot. Then a couple months later, Pulte informed us it would not retain water. It was now going to be a Detention pond. Warranty department very slow in responding to simple issues and then telling me that my Ring door bell that never worked was a Do It Yourself warranty return. HOA management chosen by Pulte charges ridiculous fees to review plans for additions to home, and does not respond in a timely manner. Their restrictions are way too strict. Pool and recreation area was suppose to be completed 2 months ago is still not done. As we meet our new neighbors, we are finding that they are also having the same bad experiences. After you close on your new home, Pulte homes divorces itself from you. All they want is their profits. Also, if you try to call Pulte homes to complain, you cannot reach anyone, and no one will call you back. Beware of this terrible company. ... More

I don't recall any positive moments throughout the process. Quality questions/concerns were flat or ignored throughout the process, to say communication was poor would be an understatement, having to push closing because of multiple instances of negligence by construction teams, replaced damaged grass with dead grass after rutting up front yard fixing the damaged driveway, and no walk through with anyone except the completely incompetent and rude construction foreman who couldn't answer a single question just finished it off.

"Hydration" cracks in cement in garage, front porch, back porch. I continue to see cracks, chipping, scaling, chunks of concrete missing from garage and front/back porch areas. Repairs have been made once but cracks continue to expand. I've purchased many homes (both new and pre-owned) and have never experienced foundational cracks to this degree. I am continually told the foundation integrity is solid but I can't see how that is true. Even so, the cracks significantly degrade the "curb appeal" of what is otherwise a beautiful home. Given the cost of the home, I'm extremely disappointed cracks continue to show and expand. Perhaps I should have considered another builder. ... More

The home buying experience is okay. The builder's lender involved some high fees so we didn't choose them. The closing day was okay, but all the documents were delayed so we did not receive community gate access nor trash bins until 6-8 weeks after we moved in. The wood floor and doors are not quality material, chip off easily only a few weeks after moved in. The irrigation valve was broken and Pulte insurance would not take care of it and their management are using freezing weather as excuses. We understand that Pulte home prices are slightly lower than other builders, but quality is not that good given the overall price we paid. Will look for options other than Pulte home in the future. ... More

He wouldnt response to emails, texts or phone calls.

A lot of construction issues we found after the closing. We are not satisfied with the purchase.

Not at all satisfied with the quality and workmanship of the house. The outside patio/deck slope/gradient does not allow rainwater to flow out, this causes stagnant water on the patio, which could produce mold. The front concrete/cement is breaking. The worst and fearful thing is that the upper portion of the house shakes when we run the washer and dryer. The hardwood floor is chipping off. The gutter from roof was broken at the time of closing. The light bulbs started going out soon after we moved in. The garage door makes unusually high noise. There are nails all over the place, during first month we had 4 flat tires. ... More

The house looks nice but the workmanship is poor. Only a couple of days after moving in we found many issues with the house. Crushed ducting in the attic, air conditioner breaking, cabinets not installed correctly, appliances not installed properly, wiring done incorrectly, and poor job on the wood floors to name some of the issues. It has been evident the work was done without any regard to quality in mind. The builder did not follow through on several things we were told were going to get done. When we would call to ask about the issues with the house no one was helpful in how to get it fixed. It seemed as if their job was finished once the house was sold. ... More

Was not the greatest experience overall.

Paint finish quality is horrible. Peeling and chipping paint on walls and doors already. Drywall feels very weak (crumbles when you put basic drywall screws in to mount anything). I was promised at closing that remaining items on punchlist would be taken care of ASAP after I signed. It has been well over a month and we are still waiting on things to be done. I had to go chasing after them for a lot of things. Took multiple calls and messages before any movement on tasks.

It a lot mistake , wall between rooms is too thin . The cleaner is not do right job, paint all over on titles.the caulking is not smooth,…..

I purchased my new home on March 9, 2020. After moving in, I have many of the experiences would like to share The construction quality is bad. The reason why I say that is because if I use the app to detect the corner, it looks like the house is not perpendicular between each woods. They just hide by the drywall and you cannot detected it when you walking into the house. In addition, I am not the only person say so, some of my friends, such as the house inspector or constructor builder also mentioned it after they came. Not only that, after two months of I moved in, there is a wire burned out. The reason is when they nailed the lumbers, it is not only they didn't nail it well, but also nailed the nail on the wire so that caused a small burned. After wire reconnection, I still can see the light flashing sometimes when I use few of electrical appliances. Not only that, I also see a not empty beer just next to the fire location, which is the worst situation I never saw. The last big issue I want to address here is that I haven't heard anything back from pulte for following repair. Sucks. ... More

Buying experience has been truly bad

The sale was not honest when I.purchased the home remotely and I had no option but to finalize the purchase because I already sold my old house and I was very disappointed in the way Manager handle my complaints because they simply doesn't care.

Terrible experience, I can't recommend pulte to my enemy. From mortgage lender, salesman, and title company. All with different issues. You guys are not trying at all, you are playing.

Too many wrong things in general. I will not buy from you guys at all. Lessoned learned.

The builder repeatedly lied and said he would “take care of ” something that wasn’t right according to my inspector, but unless the city inspector picked it up and required him to fix it he would just cover it up. Very sloppy workmanship throughout.

I filled one of these out in great detail and no one responded so please stop sending these because they obviously don’t matter and no one cares.

Paint is very sloppy, a lot of carelessness.