The builder repeatedly lied and said he would “take care of ” something that wasn’t right according to my inspector, but unless the city inspector picked it up and required him to fix it he would just cover it up. Very sloppy workmanship throughout.

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. Thanks ^AH

Total Score 1

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

It Doesn’t Matter To You!

James K.
Verified HomeBuyer
April 15, 2021
Houston, TX

I filled one of these out in great detail and no one responded so please stop sending these because they obviously don’t matter and no one cares.

Pulte Homes responded:
We are so very sorry to hear that our team has not been attentive to your concerns. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Do not move in until you inspect throughly

Chad K.
Verified HomeBuyer
May 29, 2019
Houston, TX

Paint is very sloppy, a lot of carelessness.

Pulte Homes responded:
We're sorry to hear that there were issues with the paint in your new home and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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Deception

It Doesn’t Matter To You!

Do not move in until you inspect throughly