Pulte Homes Reviews in Houston, TX

We would NOT buy a Pulte home again. Not all bad. Our builder was good, but sales team were liars and deceivers. We were sold a lot on a small lake/ pond that retained water when we bought it. Our contract even called it a lake lot. Then a couple months later, Pulte informed us it would not retain water. It was now going to be a Detention pond. Warranty department very slow in responding to simple issues and then telling me that my Ring door bell that never worked was a Do It Yourself warranty return. HOA management chosen by Pulte charges ridiculous fees to review plans for additions to home, and does not respond in a timely manner. Their restrictions are way too strict. Pool and recreation area was suppose to be completed 2 months ago is still not done. As we meet our new neighbors, we are finding that they are also having the same bad experiences. After you close on your new home, Pulte homes divorces itself from you. All they want is their profits. Also, if you try to call Pulte homes to complain, you cannot reach anyone, and no one will call you back. Beware of this terrible company. ... More

The one complaint I have is the tile floors were NOT sealed. We didnt realize that until after we moved in. The build was good and the project manager is great to work with when needed. I am having a tough time with the floors so we decided to seal the floors ourselves, is what moving in all over again having to move all the furniture out and then back in once the sealer dried.

I had a great experience with purchasing my Pulte home! Any issues I had or if there was anything not to my liking during the building process my construction manager was great about getting them addressed. There was constant communication as my home was being built with weekly updates on the progress. I would buy another Pulte home in the future.

This builder is amazing. And the construction and quality is pretty good

A serious builder that you can trust; has a good overall homebuying experience, good quality of workmanship & materials, and value for the price paid; good responsiveness to issues.

We have been pleased with our Plute home love the layout of the home and all the extra room for serving and storage. All the staff has been very friendly and helpful. Megan made sure we had all the information we needed and also went over and above with extra items we needed in our new home. When we had an issue with our garage door the repair man came and made it right again. Tim in sales has always been there to answer questions and lead us in the right direction for our need. Love the neighborhood so well laid out with multiple entrances for easy flow. The pool area is wonderful so pretty and spacious. ... More

Steven was great to work with during the build process.

My overall experience with Pulte was amazing. The purchase process was great. Communication was great, everyone was professional and respectful

I don't recall any positive moments throughout the process. Quality questions/concerns were flat or ignored throughout the process, to say communication was poor would be an understatement, having to push closing because of multiple instances of negligence by construction teams, replaced damaged grass with dead grass after rutting up front yard fixing the damaged driveway, and no walk through with anyone except the completely incompetent and rude construction foreman who couldn't answer a single question just finished it off.

A lot of construction issues we found after the closing. We are not satisfied with the purchase.

The sale was not honest when I.purchased the home remotely and I had no option but to finalize the purchase because I already sold my old house and I was very disappointed in the way Manager handle my complaints because they simply doesn't care.

We felt at home after our first visit to Mavera. Laurie was very helpful and provided us all the information we needed to make an informed decision. We had to cancel our first contract due to job loss. Laurie was compassionate and helped us cancel and process the return of our Ernest money. We came back to Mavera once I secured a new job. We were hoping to get our original house but it was sold a few days before we came back. Lauri showed us couple of homes that were quick move ins. We fell in love with the Idaloo it had many upgrades and had the tub my wife had to have. We put in a contract the next day. The entire team was very helpful. From the construction manager Steve to the loan processors and closing team. Our contract was contingent on the sale of my home. It sold the first day on the market. Laurie and the team helped us move up our closing date. We closed two weeks sooner and are very happy with our dream home. ... More

Buying experience has been truly bad

Paint finish quality is horrible. Peeling and chipping paint on walls and doors already. Drywall feels very weak (crumbles when you put basic drywall screws in to mount anything). I was promised at closing that remaining items on punchlist would be taken care of ASAP after I signed. It has been well over a month and we are still waiting on things to be done. I had to go chasing after them for a lot of things. Took multiple calls and messages before any movement on tasks.

I had some couple issues with plumbing and Pulte has been very quick and responsive to fix the problem. And Luis is very kind to response to all my questions with regards to some home maintenance. I am satisfied so far with the quality of the house. But I had issues with HOA. They did not give me any information about the HOA and I had to figure how to contact them and ask for HOA rules.

Great workmanship great communication with buyer

My move into my new home was effortless. They made it seem easy providing me with contractors and checking on me every step of the way. Thank you Pulte!

Thank you for explaining the house in how it was build and walking me through the final inspections. Thank you for answering all my questions and for correcting the things I wanted around my house before I bought the house to make me feel more at home. Thank you again

Overall it was a solid experience. Even though their communication is horrible! I had to constantly chase my project manager for information. I also missed my pre-drywall inspection, which is unacceptable! However, the home so far, has been good and it appears to be holding well and looks great!

Ryan our builder POC and Mason the sales associate were excellent at this community and really provided quality services. Whenever we had questions or concerns they addressed them immediately! I cannot recommend Pulte homes enough. We are super happy with our home purchase.

JP, David, and Trent were service-oriented before and after closing. Warranty service addressed when needed and check-up when in neighborhood have been greatly appreciated.

Good quality home and very responsive team.

The sales people were very nice and helpful. I like the home, it is a good size for me since its just me and the dogs. There were a couple places where more care could have been taken by the builder, i.e. the vinyl flooring is scuffed in one spot and a couple scrapes on doors have been quickly repaired and don't match the rest of the door's finish. Over all though it seems like a nice house.

Start to finish, from our salesperson Laurie our construction managers Luis, Ricki and Brian including our mortgage staff, everyone was first rate and would recommend all of the to anyone wanting to purchase a Pulte hme

It a lot mistake , wall between rooms is too thin . The cleaner is not do right job, paint all over on titles.the caulking is not smooth,…..