Pulte Homes Reviews in Houston, TX

During the build JP, my Project Manager, was very responsive and answered all my questions. My build was completed easier than I expected. JP made sure it completed on time with no issues once the closing date was set.

Overall, good experience throughout. Superintendent was very knowledgeable of the home systems and walking me through the maintenance items. Where I will knockdown a couple of points is the attention to details. There are various locations where paint was smudged on finishes, or floor base wasn’t patched or touched up at corners, but nothing big as of one month in the home. I will also say, the worst of my experience were the final stages of my process with my loan processor and closing agent. They all decided to go on vacation on my closing day without notifying me of who to contact in the case of questions. Overall good acceptable experience. ... More

Nice experience with Pulte Home.

Terrible experience, I can't recommend pulte to my enemy. From mortgage lender, salesman, and title company. All with different issues. You guys are not trying at all, you are playing.

During the construction process the response was impecable, the construction manager answered very fast, and was always available. Now we have the house with AC problems in the two bedrooms of the first level, the response was 5 days later and arrived to the house without notice, and we were not on site, so we lose the opportunity to get it fixed, and still is not repaired. Also the sprinkler system is not working in automatic, even configured, so I have to use it manually by opening the exterior valve. The backyard grass was replaced twice, and the sprinklers are buried, not working properly. ... More

Purchased in late May. Closed late June. All blue tape issues were resolved. House is well built and looks amazing.

Pulte ensures that I knew what I was getting. Their staff explained all in good detail. From the beginning to the end, they walked me through it all. No hidden agenda, no hidden fees. Pulte staff were straightforward

The buying experience was great. The builder, Ryan, kept us updated along the way and the mortgage team was very helpful. The overall layout and quality of workmanship has been great. However, since we’ve moved in, the warranty team has been very unresponsive for the issues we have had. We have been in the house almost two months and have had constant AC issues. Multiple rooms, upstairs and down, have been 10+ degrees warmer than the thermostat. The AC company was informative but they told us to make the repairs, they had to wait on Pulte. I reached out to the warranty coordinator multiple times via text and email after I was told what was going on and it took almost two weeks to get any response. Once I got the response, I told the coordinator our availability and the AC company showed up on a day when no one was home. It is getting rather frustrating. I have yet to get a response on some of the other issues we have had. Most things are great but in Texas, constant AC issues with no response is definitely no fun. ... More

If I purchase another pulte home. I'LL be sure to bring in my own lender

The quality of the home is amazing. When I compared Pulte to other builders in the neighborhood, the quality was evident in Pulte homes. Response time for any issue have been quick and the repairs are quickly taken care of on my schedule. I would definitely recommend Pulte to anyone considering buying a new house and if I ever decide to move again I will use Pulte again in the future!

I'm very pleased with the whole process of getting the house done and moving in. The builder is very good at all the things that are included and I love the finished product. I was so glad that I had a great team of people who helped me with the financial part. Especially the online service and the fact that I could do it so flawlessly. I made a great choice with Mavera by Pulte Homes.

During the building process, I got updates every week, in details from the field manager. I have been explained thoroughly each steps and materials used have pretty good quality. Even after closing, the customer care manager is always there for your needs. Nice people and trustworthy builder.

Oven is broken, instead of getting a new replacement, whirlpool is replacing a piece what I think inappropriate because I should get a new oven.

There was a lot of handover during the duration from the day we made the deposit till we close the house which has created a lot of frustration and anxiety especially for a first time home buyer throughout but the team however, took great care of us till the delivery of the house which we were really grateful. Special shoutout to Lauren, Roxanne and Nate!

Still waiting for management (Jason and nate) no one has called back after leaving several messages

The whole home purchase process with Pulte Homes is very smooth and highly efficient, from sales to construction, service, and title. Pulte Homes have a great team!

Philip was excellent any problems he took care of ASAP

Pulte house is beautiful design and high quality.

Everything fell at the right time. Glad to have found this home

We purchased a completed home and builder was responsive to small requests before closing. Our representative even flagged and addressed minor issues that we did not point out. So far a great home

The superintendent Tim, we worked with was a plesure and always aware or ahead of concerns during build.

It’s a good experience to buy home from pulte.

I have a great experience purchasing my home with Pulte home. I have had some minor issues with missing items in the bathroom, hardware not matching and bad circuit breakers. I contacted customer service and they responded quickly and sent someone out within 24 hours. The buying process was clear and fast from sale office to closing department. I would recommend Pulte home to home buyers.

My wife and I moved to TX from VA. We were very concerned about building a home from so far away, but Pulte was incredible at keeping us informed with daily and weekly communications and pictures. Our home is perfect and everything went off without a hitch. Alex and Phil are the best and I highly recommend anyone looking for the home of their dreams to check our Pulte. We were extremely satisfied with our experience.

I say I had a decent experience throughout the process the only thing is they rushed towards the end to meet the closing date and too many out standing issues. Lawn has been hastily layed and having drainage issues and majority of the lawn has to be replaced