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Pulte Homes Reviews in Houston, TX

What Houston Homeowners Have to Say About Pulte Homes.

Read all 308 verified reviews from homeowners that built a new home with Pulte Homes in the Houston area. Houston homeowners have rated Pulte Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.4 out of 5 stars in Houston Area

308 Reviews in Houston Area

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.4

Responsiveness 4.3

Pulte Homes in Houston Area

View Homes

Customer Reviews

Roller coaster but turnout great and awesome

  • Jasminder G.
  • Verified HomeBuyer
  • May 03, 2023
  • Katy, TX

There was a lot of handover during the duration from the day we made the deposit till we close the house which has created a lot of frustration and anxiety especially for a first time home buyer throughout but the team however, took great care of us till the delivery of the house which we were really grateful. Special shoutout to Lauren, Roxanne and Nate!

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Pulte Homes - Straightforward process focused on getting you a home.

  • Anonymous
  • Verified HomeBuyer
  • August 03, 2022
  • Houston, TX

Straightforward process focused on getting you a home. Professional construction manager that pays attention to details and interested in walking you through clarification patiently.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Nice home

  • Joanne B.
  • Verified HomeBuyer
  • June 02, 2022
  • Houston, TX

My husband & I wanted to be closer to granddaughter & family and to downsize. So far like the location and the Oak Forest Manor community. I think we will be happy here.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Good experience so far and pretty good response from the Construction Manager

  • Atul D.
  • Verified HomeBuyer
  • April 13, 2022
  • Houston, TX

Lucky to have pretty good sales person Marcos and passionate construction Manager Pablo, helped me getting the dream realized. It’s my first home which took little time to built due to COVID, permit process delay and Supply & Chain issue but as soon permit approved Pulte put entire army to built it and also it’s amazing to see how well handled the Supply and Chain issue. Being in main city the community is well planned, decent size streets and manage to get backyard. houses are built for everyone need by having multiple floor plan. lot of material used is very high quality include granite ...

Total Score 4


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Super helpful manager

  • Joseph W.
  • Verified HomeBuyer
  • March 17, 2022
  • Houston, TX

We experienced some delays at the beginning of the process, but Pulte brought in an awesome manager to help close out the process and we immediately saw the pace pick up and the communication improve greatly. Overall we are really happy with our new home.

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - The homebuying experience wasn't bad as I expected it to be since

  • La'Shaun M.
  • Verified HomeBuyer
  • July 07, 2021
  • Spring, TX

The homebuying experience wasn't bad as I expected it to be since we were buying a home durning the pandemic. The mortgage company was my least favorite team to work with.

Total Score 4


Quality 5

Trustworthiness 5

Value 3

Responsiveness 4

Closing date

  • Anne M.
  • Verified HomeBuyer
  • June 03, 2021
  • Spring, TX

Our second home to purchase, And it was exciting to watch the process again from foundation up. To see all the details of your home in progress. And to finally move in. It’s been 1 month 1 day and we’ve been enjoying our new home with Pulte. With the heavy rains that came through the area I’m happy to say no leaks at all. When we did our walk through before closing You see the obvious touch ups that get noted and fixed, but your bound to miss some minor ones. But over all we’re very happy with our new home And with PULTE as our builder.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Sales representative was informed, motivated, courteous and responsive.

  • Stansbury D.
  • Verified HomeBuyer
  • May 13, 2021
  • Katy, TX

Organize and prepare. Study the material provided and choose carefully with an eye on cost and value.

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 4

Pulte Homes - Our overall experience with Pulte was very positive, with a few

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Houston, TX

Our overall experience with Pulte was very positive, with a few small but bothersome issues. There were a few repair items we pointed out to the build team during our various meetings. While some of those were addressed upon reinspection, others weren’t and we had to repeatedly ask for some minor repairs and touch ups to be completed.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Great experience overall

  • Andri D.
  • Verified HomeBuyer
  • August 25, 2020
  • Katy, TX

Every step of the process was pretty straightforward and easy except for Pulte Mortgage, that was a terrible experience. I do not recommend using them. But everyone else involved were beyond great and helpful.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Overall new home thoughts

  • Anthony T.
  • Verified HomeBuyer
  • July 22, 2020
  • Spring, TX

Design center needs to take extra time to make sure the buyer understands everything that is being selected. The overall quality of construction is great. The cleanup before the home owner could be better. We have a lot of grout that is smeared all over the tiles. It will take a long time to clean it. The tile installer was good on the floor but the kitchen back splash and shower stall tile could be better. The grout in the shower was very sloppy and the cleanup wasn't done properly. No one seemed to care when I expressed my concern.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Good Experience the only thing is some minor details were not provided

  • Ashwini J.
  • Verified HomeBuyer
  • June 02, 2020
  • Katy, TX

This is my first house, i really like the quality of Pulte and design but the only thing was few minor details were not discussed not a major issue but like gas connection at the backyard patio and light fixture at gathering room.. rest everything is great.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Pulte Homes - make sure that final punch is done at least one week in advance

  • Annette E.
  • Verified HomeBuyer
  • November 13, 2019
  • Spring, TX

make sure that final punch is done at least one week in advance of your closing date.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Pulte Homes - Ensure all walk through items are completed before sign.

  • Anonymous
  • Verified HomeBuyer
  • November 06, 2019
  • Tomball, TX

Ensure all walk through items are completed before sign.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Overall buying experience

  • Ekenemchukwu O.
  • Verified HomeBuyer
  • June 05, 2019
  • Richmond, TX

I wish there is better communication among teams working with clients. It would have made a lot different had loan team communicated more with the builders so that everyone would be on the same page rather than leaving the client to figure things out themselves.

Total Score 4


Quality 5

Trustworthiness 3

Value 4

Responsiveness 5

Well done

  • Vedasto H.
  • Verified HomeBuyer
  • May 09, 2019
  • Richmond, TX

Pulte does good work. I would recommend buying a home from them.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Interesting home designs

  • Angel A.
  • Verified HomeBuyer
  • May 01, 2019
  • Houston, TX

The homes and community are very interesting. You can count on Pulte to finish what it started, unlike other builders who initiate a community then end up leaving parts of it to another builder that the community looks hodge podge in the end. The sales and design process was great, but execution leaves more to be desired though.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Review

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2025
  • Tomball, TX

Love my home but issues still exist 2 months after closing

Pulte Homes responded:
Thank you for taking the time to share feedback with us. We are glad to hear that you love your home but are disappointed to hear that you have unaddressed concerns. We would like to learn more about this so we can help, and we'd greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again! ^KH

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes Progress

  • Anonymous
  • Verified HomeBuyer
  • February 27, 2025
  • Tomball, TX

Experience was great. However, after moving in the house began having issues that were easy to resolve. Alot of cracking in the walls began and the house was 1 month old. The garage had alot of imperfections such as just tears from were they cut, as if it the workers didn't care. The bathroom door everytime we shower it leaks out since the seal was place all across instead it was just halfway. Only thing I recommend buyers is to take your time during the walkthrough. Don't feel rushed because they are trying to just get it out of the way asap.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Quality home

  • Ramesh J.
  • Verified HomeBuyer
  • December 05, 2024
  • Katy, TX

Customer-Centric Designs: Focus on functional spaces, energy efficiency, and modern amenities. Quality Construction: Strong emphasis on materials and craftsmanship. Innovative Features: Smart home technology and customizable options.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Overall great

  • Angela W.
  • Verified HomeBuyer
  • September 26, 2024
  • Magnolia, TX

We’ve had a pretty good experience. All issues have been minor and resolved. I’m thankful we opted for a third party inspection as many issues were discovered at that time. All of them were addressed however.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Pulte has made me proud to call what they built a home.

  • Anonymous
  • Verified HomeBuyer
  • December 27, 2023
  • Katy, TX

Good quality home and very responsive team.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Overall, good experience

  • Fredy C.
  • Verified HomeBuyer
  • August 30, 2023
  • Conroe, TX

Overall, good experience throughout. Superintendent was very knowledgeable of the home systems and walking me through the maintenance items. Where I will knockdown a couple of points is the attention to details. There are various locations where paint was smudged on finishes, or floor base wasn’t patched or touched up at corners, but nothing big as of one month in the home. I will also say, the worst of my experience were the final stages of my process with my loan processor and closing agent. They all decided to go on vacation on my closing day without notifying me of who to contact in the ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Management

  • Nolan C.
  • Verified HomeBuyer
  • March 29, 2023
  • Katy, TX

Still waiting for management (Jason and nate) no one has called back after leaving several messages

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 3

Rushed towards closing and too many outstanding items

  • Rajasekhar N.
  • Verified HomeBuyer
  • November 03, 2022
  • Katy, TX

I say I had a decent experience throughout the process the only thing is they rushed towards the end to meet the closing date and too many out standing issues. Lawn has been hastily layed and having drainage issues and majority of the lawn has to be replaced

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5