Pulte Homes Reviews in San Antonio, TX

Good value and craftsmanship!

So many issues with this house and moving in was the hardest. Broken promises from the builder who lied to me and feel tricked into buying a PULTE home

Paid extra for an upgrade. Not worth it. Tiles & Grout were not sealed. Tiles have stained marks & excess grout. Bannister missing screws and nut bolt exposed. A toilet is loose. Vents/Extractors in bathrooms very inefficient. Places for show only. Paint lines crooked. White paint on the metal rails. POWER keeps tripping. Outside railing not stained. Garage and driveway excess cement not cleaned. Garden not weeded before closing. 30 day walk through still not done.

many new appliances that were and are broken; missing outside trim; two electrical problems; retile of the entire house needed.

Satisfied customer

Very responsive to our needs.

Our home was built with quality materials and craftsmanship and the communication and caring on the part of the Pulte team during construction taught us a few things about communication and was first class. While we hope to live in our Pulte home for the rest of our lives, we know if we ever choose to move, it will be with Pulte. Thank you Pulte!

Construction managers had poor commutation throughout the process. Most importantly the quality was poor. Paint and stain was spilled all over the tile floor and carpet. Things that were supposed to be fixed were not. Closing was delayed and should have been delayed again. The cabinets came off the wall right after moving in. Poor workmanship overall. Better off going across the street to Ashton Woods.

I am been having a couple of issues and had to contact multiples times and will be already two month and not been fixed.

The quality of the sod and installation were very poor and that has been my primary disappointment.

For the money I could have built me a home to my liking and of greater quality. Location is what got me here.

It was a very disappointing process. Work doesn't get fixed until the end if you point it out. Workers are slopping in there trade.

Our site manager was very good very responsive to any discrepancy we had with the house.

Compared standard options with other builders and Pulte has them beat on most if not all fronts. Great working with the sales person throughout the process. I really liked the weekly updates during the build process.

Great people working locally at Sterling Ridge. Josh and Annette are great employees and people. Single worst title company experience I've ever had. Title company was an embarrassment to the brand and seems as if corporate doesn't care.

We love the home we chose. But there are and. Have been several small issues and lack of attention to detail in the construction of our home.

We've had the best experience with Pulte. They have been professional and timely with each step of the process. We are in love with our new home!

A few workmanship observances but the service and vale are great. All Pulte employees were wonderful to work with.

Though we are finally getting things addressed, it has taken 2 months, and numerous complaints to regional management. Our sales person, Ellen, has always been upfront and responsive. But we know there is only so much she can do.

Pulte Sales team at Davis Ranch lacks integrity, respect, and a sense of honesty. The sales team says one thing, but then won't honor it, claiming I misheard them. Unfortunately for them, I've got a knack for holding onto things... especially when it comes to writing things down, recording meetings on my phone, and keeping track of every single email, but even that wasn't good enough proof for them. First, how do you justify the fact that my neighbor and I bought each house on the same day... and he paid less than I did for a higher configuration? Second, if the designs for a model change, let us know. Immediately. Don't let a customer buying the house tell you that only to catch you in a lie about how you already notified everyone and put up a sign in the model house. Guess that's invisible. That's just rude. The house has one below par on workmanship with irregularities of the walls and ceiling. I feel as if they somehow forgot to properly insulate some of the house too. Third, if I catch a contractor smoking in one house, chances are they smoked in multiple houses. What did you do about it? Absolutely nothing. Throw something in for me to make up for the fact that you aren't watching. Four, the amenities are a joke - quite literally... Was told there would be a basketball court, tennis court, etc. I think what they mean is the middle school that the community is next to might have those things. The community center next to the pool is absolutely tiny, the pool hasn't opened yet so can't comment on that even though I've already started paying HOA feels that are just going down the toilet. Five, seriously guys... Do you honestly think I'm not watching when you put down grass? Because you're right... i'm not, but my cameras are. Caught contractors putting down grass without top soil on my neighbors plot, which just so happens to have the same effect as what's happening on my plot, and all my neighbors... What do you plan to do about the fact that our lawns are dipping because the ground was not leveled? How about that flooding? The only good thing about Pulte is the two site MGRs they have: Aaron and Chad. The rest are rubbish. That being said, the neighborhood is amazing. The neighbors are sweet, caring, kind people. Davis Ranch is a nice place to exist, near the canyon park entrance, not too far from freeway, etc. ... More

House was not actually ready on the day of closing. But moved in anyways.

Excellent homes in an excellent area!

A few months into our new Pulte home I have been satisfied. I was worried before beginning the process and it took considerable research and effort to gain my comfort to move forward. Throughout the process, I was over the shoulder of our construction manager. He was helpful and responsive and I am trying to get my friends and certain family members into the Pulte neighborhood.

All Pulte representatives we spoke to and worked with were kind, friendly and professional.

Great craftmanship, beautiful details.