Pulte Homes Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Pulte Homes.

Read all 302 verified reviews from homeowners that built a new home with Pulte Homes in the San Antonio area. San Antonio homeowners have rated Pulte Homes an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.6 out of 5 stars in San Antonio Area

302 Reviews in San Antonio Area

Star Rating Breakdown

Ratings by Category

Overall 3.6

Quality 3.4

Trustworthiness 3.6

Value 3.7

Responsiveness 3.5

Pulte Homes in San Antonio Area

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Customer Reviews

Sparkle and shine up front, but not what you get by end of the process

Anonymous
Verified HomeBuyer
November 18, 2019
San Antonio, TX

A lot of promises up front, but a disappointing process. Poor workmanship, little attention to detail, disrespect for the property. All inside doors poor quality, cheapest, not solid, they are hollow. Phone calls not returned. Front yard landscaping had collapsed area next to driveway on closing day, and they installed two trees that are inappropriate selections for the size of the yard. Wish I had shopped around more.

Pulte Homes responded:
We are so sorry to hear that you had a disappointing experience and are unhappy with your new home but thank you for taking the time to leave a review as it helps us improve the homebuying process. We would like to assist you in getting those issues addressed and would appreciate if you could email socialcare@pultegroup.com so our team can be in touch. ^Abby

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

poor workmanship

Diana& M.
Verified HomeBuyer
July 01, 2019
SAN ANTONIO, TX

Pulte warranty department never answers the phone, and when you leave a message they don't call back. I called them on Wednesday June 19, 2019 and today is July 1, 2019 and I still haven't received a call.

Pulte Homes responded:
We apologize that you haven't been receiving prompt follow up from the warranty team and we'd like to assist. Please email us at socialcare@pultegroup.com. --Sarah

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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