Pulte Homes Reviews in San Antonio, TX

Pulte Sales team at Davis Ranch lacks integrity, respect, and a sense of honesty. The sales team says one thing, but then won't honor it, claiming I misheard them. Unfortunately for them, I've got a knack for holding onto things... especially when it comes to writing things down, recording meetings on my phone, and keeping track of every single email, but even that wasn't good enough proof for them. First, how do you justify the fact that my neighbor and I bought each house on the same day... and he paid less than I did for a higher configuration? Second, if the designs for a model change, let us know. Immediately. Don't let a customer buying the house tell you that only to catch you in a lie about how you already notified everyone and put up a sign in the model house. Guess that's invisible. That's just rude. The house has one below par on workmanship with irregularities of the walls and ceiling. I feel as if they somehow forgot to properly insulate some of the house too. Third, if I catch a contractor smoking in one house, chances are they smoked in multiple houses. What did you do about it? Absolutely nothing. Throw something in for me to make up for the fact that you aren't watching. Four, the amenities are a joke - quite literally... Was told there would be a basketball court, tennis court, etc. I think what they mean is the middle school that the community is next to might have those things. The community center next to the pool is absolutely tiny, the pool hasn't opened yet so can't comment on that even though I've already started paying HOA feels that are just going down the toilet. Five, seriously guys... Do you honestly think I'm not watching when you put down grass? Because you're right... i'm not, but my cameras are. Caught contractors putting down grass without top soil on my neighbors plot, which just so happens to have the same effect as what's happening on my plot, and all my neighbors... What do you plan to do about the fact that our lawns are dipping because the ground was not leveled? How about that flooding? The only good thing about Pulte is the two site MGRs they have: Aaron and Chad. The rest are rubbish. That being said, the neighborhood is amazing. The neighbors are sweet, caring, kind people. Davis Ranch is a nice place to exist, near the canyon park entrance, not too far from freeway, etc. ... More

A lot of promises up front, but a disappointing process. Poor workmanship, little attention to detail, disrespect for the property. All inside doors poor quality, cheapest, not solid, they are hollow. Phone calls not returned. Front yard landscaping had collapsed area next to driveway on closing day, and they installed two trees that are inappropriate selections for the size of the yard. Wish I had shopped around more.

Home buying is supposed to be a very happy time . But this was the most stressful time with us from the seeing to the closing . I hope no one else has to do this

Pulte warranty department never answers the phone, and when you leave a message they don't call back. I called them on Wednesday June 19, 2019 and today is July 1, 2019 and I still haven't received a call.

Poor customer set is and made k of professionalism