- New homes
- Pulte Homes
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- San Antonio, TX
Pulte Homes Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About Pulte Homes.
Read all 318 verified reviews from homeowners that built a new home with Pulte Homes in the San Antonio area. San Antonio homeowners have rated Pulte Homes an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in San Antonio Area
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Customer Reviews
Moderate price, moderate quality. You get about what you pay for.
- Anonymous
- Verified HomeBuyer
- June 27, 2019
- BOERNE, TX
Surprise. No drawers in the bathrooms' counters. Shouldn't "cut corners" this way. Painting is OK but not really "professional".
Pulte Homes responded:
Thank you for bringing these issues to our attention so we can share this feedback with our leadership team. If you'd like to talk to us about your experience, please email us at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 3
Trustworthiness 5
Responsiveness 4
Pulte Homes - Felt like for the money that we spent, our house should have
- Anonymous
- Verified HomeBuyer
- June 25, 2019
- SAN ANTONIO, TX
Felt like for the money that we spent, our house should have gotten a lot more attention to detail, workmanship, clean up of our home and yard area, before closing on our new home. Pulte has been good at fixing the major issues brought to their attention thus far. For that we are grateful.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Pulte Homes - Poor customer set is and made k of professionalism
- Angela D.
- Verified HomeBuyer
- June 18, 2019
- San Antonio, TX
Poor customer set is and made k of professionalism
Pulte Homes responded:
We're sorry to hear that you didn't have a good experience and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Our Forever Home..
- Anonymous
- Verified HomeBuyer
- June 18, 2019
- San Antonio, TX
We love our home. Fell in love when we first walked through it. Bruce is an amazing salesman and was spot on through the whole process. We appreciate the guy tremendously. Materials... we are finding some here and there issues, but nothing detrimental. We do think that some of the contractors used should be reconsidered; however, we are happy nonetheless. The construction crew... Kelly... we adore. She knows her stuff and we feel as if she is the cherry on top to the experience. After the sale.. not extremely happy with our sales team here at our home site, but totally looking past the ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Beautiful Home but finding issues arise after moving in.
- Kirankumar D.
- Verified HomeBuyer
- June 18, 2019
- San Antonio, TX
The home is gorgeous. My wife and I are proud to call the home built by Pulte as our home. Trusting it was built with care consideration is in question. Material seems to be high quality but the workmanship is below average. We found areas that were not sealed, parts damaged such as shelves that were cleverly hidden, the trees died outside within a week of moving in, windows scratched with a knife (assuming to remove the plastic cover), and the list goes on. It hasn't been even a month yet. The saving grace is the responsiveness of the build manager. Pulte gives a 30 day support after ...
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 5
Lacking an eye for detail....
- Michael R.
- Verified HomeBuyer
- June 13, 2019
- San Antonio, TX
This is our first time buying a Pulte Home, we've owned a DR Horton home. Pulte did offer everything that we were looking for in a home, which was the reason why we went with Pulte. But Pulte lacks that eye for detail in the workmanship of their homes. Poor caulking technique throughout the home, grout on the tile that was not cleaned up before we moved in, lack of detail in their sheet rock cutting. Follow up is poor to get the work completed. Would I purchase another Pulte home in the future if given an opportunity...probably not.
Pulte Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at socialcare@pultegroup.com. --Sarah
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 2
Total Satisfaction!!!
- Charles F.
- Verified HomeBuyer
- May 31, 2019
- Schertz, TX
Our energy bill is very low. Our house is spacious, beautiful , and the envy of my family. We are 100% satisfied with our Pulte Dream Home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Jerri H.
- Verified HomeBuyer
- May 29, 2019
- Schertz, TX
Helpful & knowledgeable at every step of process. Really felt the pride in their homes. Clearly wanted to deliver home of our dreams
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Professional
- Juan C.
- Verified HomeBuyer
- May 29, 2019
- SAN ANTONIO, TX
Pulte made the purchase of our new house seamless, and very efficient.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Unsatisfied
- Kimberly C.
- Verified HomeBuyer
- May 29, 2019
- SCHERTZ, TX
Nice employees but poor company & quality. Still scraping paint from tiles, lots of flaws in paint job, drawers don’t close properly, electrical issues (lights in kitchen won’t work after 3.5 weeks of use), washer not functioning properly (part of deal)...the list goes on. I made a mistake purchasing a new home from PULTE. Love the neighborhood but with I had gone with a different builder.
Pulte Homes responded:
We apologize that you've encountered issues, as it is our goal to deliver an exceptional home and home buying experience. If you'd like to discuss this feedback with us, or if we can assist with any warranty issues, please don't hesitate to email us at socialcare@pultegroup.com. --Sarah
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 4
Happy home
- Tarik R.
- Verified HomeBuyer
- May 28, 2019
- San Antonio, TX
Overall a good and happy experience, some minor issues we came across after closing but are being corrected in a timely and professional manner. Suggestions would be to change out the air filters as soon as possible after closing, register appliances and begin a list of items that need to be addressed for the first year warranty.
Total Score 3
Quality 4
Trustworthiness 5
Responsiveness 5
Beautiful home/Mediocre workmanship and responsiveness
- Laura W.
- Verified HomeBuyer
- May 28, 2019
- SAN ANTONIO, TX
This home is beautiful, but since it was still being built upon purchase (we did not build this home), we relied on the sales team to ensure we understood everything about the home. We were told/shown that our yard would be a lot bigger than what it is. The fence was put in seemingly rushed and uneven. The in-home WiFi was a HUGE selling point by the sales team, but 6 weeks later NO ONE knows how to get them to work and now I’m being told it wasn’t part of the “package deal” that the sales team NEVER pointed out. Additionally, upon move in, multiple items that were pointed out during the ...
Pulte Homes responded:
Thank you for bringing this to our attention. We apologize that you experienced some issues with our sales team and we have shared your feedback with local leadership. We encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Slow build but worth the wait
- Lauren Z.
- Verified HomeBuyer
- May 21, 2019
- SAN ANTONIO, TX
I am in love with my new house. Colton, who took over my construction halfway through, was always there to answer any questions or address any issues I had. My house turned out gorgeous and all my friends want my floor plan now.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Surprisingly Amazing!!
- Evelyn I.
- Verified HomeBuyer
- May 15, 2019
- SAN ANTONIO, TX
suburban tranquility, very country like setting, easily acceptable
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great home!!!
- Josue M.
- Verified HomeBuyer
- May 15, 2019
- Boerne, TX
After walking countless model homes and trying every which way to get builders to off ya what we wanted and needed for our growing family, we came to Pulte and got everything and more for well below what we had found everywhere else! Pulte gave us our dreams and made them a reality! From all the different team members, to the ease of doing business, we couldn’t be happier!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Harrison Grant - Alamo Ranch
- Cynthia M.
- Verified HomeBuyer
- May 14, 2019
- San Antonio, TX
So many things.....if I could do it over, I would’ve bought in Fair Oaks Ranch. Pulte Mortgage is a joke. The sales consultants don’t keep your finances private. They also don’t tell you once you sign the note, the HOA sucks and has too many restrictions.
Pulte Homes responded:
We're so disappointed to hear you weren't happy with your experience and we'd like to learn more about what happened. Please don't hesitate to reach out to us at socialcare@pultegroup.com. --Sarah
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 3
051419
- Anonymous
- Verified HomeBuyer
- May 14, 2019
- Schertz, TX
Make sure all items are addressed prior to signing.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Professional builder
- Adil K.
- Verified HomeBuyer
- April 23, 2019
- San Antonio, TX
Thank you so much for Pulte that did for me my dream home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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