Pulte Homes Reviews in Seattle Bellevue, WA

As a first time home buyer, the people who I worked with (Dawnn, Naji, Zach, Mike, Toni, and Lyndsay) did a great job with the whole process. When I had questions I was able to get answers pretty much immediately and they made sure I was in the loop the whole time. I was also impressed by the workmanship of the townhouse. I highly recommend pulte as not only is there dependable and respectable people behind it, it also comes with great warranty to ensure any issues found are resolved without additional costs

Josh was absolutely great- knowledgeable, great follow-up, not pushy, helpful, kind - really want to make it a great experience

stressful but everyone was communicative and supporting

From a distance homes look beautiful, inside and out. However, upon closer inspection there are design flaws, styling inconsistencies, and poor workmanship throughout from subcontractors with subpar and sometimes damaged materials. I have experience with a Murray Franklin home and the MF quality control is superior by comparison. At the end of the day though, I love my house and love where I live and that makes up for a lot.

Overall good, still lots of things to fix

Buying experience was great! Pulte does a great job of that initial days leading up to buying. The workmanship and home quality on the other hand was quite poor. From a large number of polish and quality issues to installation errors, it's been a journey from one problem to the other. The warranty and support staff do their best to smooth out the kinks, but the initially bad experience still leaves a bad taste. I'd expected much better from Pulte. Personally, I will steer clear of Pulte homes any chance I get in the future. While I still enjoy my home, the initial spell and worries was not something expected of a new home. I've had one prior home with another builder and the overall build and quality was much better in every way. While they also missed some items, it was far lesser and far less significant than what Pulte had left. ... More

No accountability for issues where the root cause was build quality or poor design. Prepare to spend a lot putting the house right

We have been living in our home for about a month. There were a few small things we needed repaired after we moved in, and they were taken care of right away. The company also followed up to make sure they were completed to our satisfaction. We’ve been very happy with our experience with Pulte Homes, and would definitely purchase another Pulte home in the future.

From our construction manager revealing pertinent details regarding a defect AFTER handing over the keys to the trades destroying our yard and using our utilities after we moved in, I cannot say that this has been a positive experience. No surprise that everyone was much more helpful prior to close. Now it's difficult to answers. In terms of quality... Everything looks beautiful, but we've already begin seeing signs of poor workmanship. Our pantry cabinet door is already breaking apart (we moved in less than a month ago), the smurf tube feature that was highlighted to conceal wires is a total joke (our 16.5' tv cord isn't long enough to reach the closest outlet), etc. etc. I love our home but I am already disappointed that "The Pulte Way" is merely a selling technique on paper only. ... More

John was great, he deserves 5 stars. I truly want to express my gratitude for his work, the relationship and communication. His attention to detail and customer concern was a highlight in the building process. Eric was helpful and professional. Lisa in the design process was very professional, kind and knowledgeable. Pulte has some work to do on its sales process! We are still surprised that the walls were painted with flat paint. The no flexibility policy left negative feelings. Overall, we are happy with the home and the neighborhood. The closing process and communication was good. The warranty department has been very kind and responsive. ... More

We were looking for a house which would meet our needs for our last home. Pulte satisfied all our criteria with their floor plan. On site agent, April, and Construction Manager Ryan were always available for our questions and concerns, and attentive to our needs. Each made us feel comfortable in our decisions, as construction progressed. I would give April and Ryan 10s on a scale 1-10, with 10 the best.

The finishing touches (delivering the home) could have gone another step in helping orient with home systems. Likewise, while we love the overall home, there are finishes (doors, lighting, fixtures, etc,) that could be of a higher quality.

We live a great quality of life because the Pulte home we purchased was designed to support modern families with high quality materials. We've had a couple of small issues and Pulte has been right on the mark when supporting us. Their new home warranty is unsurpassed in the industry. We are very happy with Pulte and our decision to invest in them.

Overall my experience with Pulte Homes was very good. My first construction manager was dismissive of issues I brought to him but he left and was replaced by John who was amazing! Jonna in the sales office was wonderful and so sweet to work with. I am loving my home!

Extremely frustrated with the speed at which I am getting the support on variety of issues raised. Customer Support executive is extremely slow / or not responding providing status on issues raised

From the very beginning Pulte was fabulous. They accommodated us at every turn and we could not be happier about the home they provided. The entire team was extremely responsive and willing to go well above expectations to ensure our experience was amazing. We’ll be recommending them whenever we can and already have to many.

The design that what was shown in the model home is what we got. Small issues here and there, some things which they said they would do, they said they won't after we signed, but they were minor items....but dropped the trustworthiness score for that. Value was good relative to other homes but the quality seemed to be rushed and thus not great. They are responsive to issues.

Stay away from Pulte. They are only out for the money not to build you a quality house

Warranty work is addressed quickly

Sadly the materials used are low quality unless you upgraded and paid extra. Workmanship quality is low!

From the moment we met Patti, working with the Pulte Mortgage Team of Marie and Tyler, John, our Superintendent and Dustin in Warranty. I will simply say,,,,The Best of the Best. In the current age we live in. Yes, there were delays and corrections. But compared to other local and national builders, speaking with others that were in the same process and time frame as us. Our process was so much more streamlined and corrections corrected far faster and to perfections. Prior, during and even after closing. Patti, John and the Mortgage Team makes us feel like we are their highest priority. Needless to say, I would not consider any other local or national builder other than Pulte. We are so satisfied with our new home, The floor plan and all the features and upgrades it came with. This neighborhood to us, is unmatched and we could not be happier living in Glenmore. ... More

This company doesn’t care about the quality of their product. Everything is sub-par, including the actions of much of the staff. You’ll close with a laundry list of incomplete items.

We love our Pulte home and the neighborhood, this is our 3rd Pulte home and 2nd here in Glenmore. Things don’t always go as expected in any construction process. There are plenty of great people at Pulte and here in this Glenmore community that do want the home to be built well and for you to be happy with everything.

Entire Glenmore community division was mis managed. Too many open builds, too many management changes. Poor oversight and quality control of trades and the work performed. Good ole boys club on how the builds get completed. Pulte often believes homeowner has no experience with what they are referring too in comments, issues, mfg., quality or trade work. Final closure date moved 4 times and extended another 5 months. Sales staff is lacking accurate info, dismissive, and non-forth coming with information. Communication was extremely poor. Overall, I would not recommend, nor build with Pulte again. Price gouge purchase cost was certainly advantageous for them for the current market, but lacking for the experience, build, and final quality, both in physical home and final land grade for the homeowner. ... More

They have extremely bad workmanship. The number of problems we found in the first month of ownership is just ridiculous. The fireplace did not work, clearly it was not even tested by the builder. The stove has issues with multiple burners not turning on promptly. The landscaping was not evened out so pools of water were building in the yard. There are huge gaps under the baseboards but we were told it is "within tolerances." We have reported all of these and more issues to warranty and nothing has been fixed. Don't waste your time with Pulte. Their homes are not worth the money paid. Light switch covers are all wonky ad uneven. Can lights have come out from the ceiling. The conduits for the TV don't work at all since they are too small and have multiple bends in the tube. We raised this concern with the builder during construction but they don't care. They also gave construction times that are obviously incorrect. They should tell the truth, not what the customer wants to hear. ... More