Pulte Homes Reviews in Seattle Bellevue, WA

What Seattle Bellevue Homeowners Have to Say About Pulte Homes.

Read all 178 verified reviews from homeowners that built a new home with Pulte Homes in the Seattle Bellevue area. Seattle Bellevue homeowners have rated Pulte Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.7 out of 5 stars in Seattle-Bellevue Area

178 Reviews in Seattle-Bellevue Area

Star Rating Breakdown

Ratings by Category

Overall 3.7

Quality 3.6

Trustworthiness 3.8

Value 3.8

Responsiveness 3.7

Pulte Homes in Seattle-Bellevue Area

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Customer Reviews

Pulte Is Horrible

Brandon D.
Verified HomeBuyer
August 12, 2020
Lake Stevens, WA

Pulte was horrible from start to finish. No communication. No honesty. No quality. Ignored several of our requests entirely. Messed up the few small changes we asked for. Delayed closing multiple times because the house wasn't done. Our inspector said it was one of the worst houses he'd ever seen. And that's not to mention the lack of landscaping or drainage. Nothing but regret for us.

Pulte Homes responded:
We are so sorry to hear that you have had such a negative experience and regret your choice to build with us. We would like to look into this situation and make leadership aware of your concerns. If you could please email your full name, address and contact information to customersupport@pultegroup.com we would greatly appreciate it. ^AS

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Craftsmanship

Steven M.
Verified HomeBuyer
March 06, 2020
Monroe, WA

Very poor skilled labor, cracks in shower wall, cracks in kitchen cabinets, pieces and miters cut short, wall boards with voids everywhere, expensive hardwood flooring creaking everywhere, Pulte told us to wait a year, then they will look at it, make great quality! Not excuses for poorly built homes.

Pulte Homes responded:
We are incredibly disappointed to hear that we haven't lived up to your expectations regarding quality or communication. We would like to learn from this situation and work with you to make things right. If you could please email customersupport@pultegroup.com so our team can be in touch we would greatly appreciate it. Thank you for taking the time to leave a review. ^Abby

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Not Happy

Anonymous
Verified HomeBuyer
November 15, 2019
Bothell, WA

Received a home with many issues. Toilets clogged, gutter clogged. Painting all over the floor. People seem to misguide and give wrong information. Why did Pulte think my Review is in appropriate? I am writing my true experience.

Pulte Homes responded:
We're so sorry that your experience left you feeling unhappy but we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at socialcare@pultegroup.com if you'd like to share any additional comments or concerns. ^Abby

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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