Pulte Homes Reviews
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What Real Homeowners Say About Pulte Homes
With an average rating of 4 stars, Pulte Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 16138 verified homebuyers to give you an honest look at what it's like to build a new home with Pulte Homes. Read their unedited reviews, feedback, and complaints to help you decide if Pulte Homes is the right builder for your new home.
Pulte Homes
has 4 out of 5 stars overall
16138 Reviews
Customer Reviews
Good experience
- Anonymous
- Verified Homebuyer
- October 28, 2026
- Batavia, IL
Everyone was great, and I love the finished product
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you had a positive experience and are happy with your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Professional and exceptional buying experience
- Eugene B.
- Verified Homebuyer
- October 28, 2026
- Las Vegas, NV
The entire buying process with Candee and Rick was exceptional. Candee provided excellent sales support and Rick made sure all concerns were addressed in a timely fashion.
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had such a positive homebuying experience due to Candee and Rick's efforts! It's wonderful to know that they were helpful throughout and quickly addressed your concerns. Welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall, a great experience!
- Kathryn C.
- Verified Homebuyer
- October 28, 2026
- Lewis Center, OH
Overall, my home buying experience was great! Everyone was always very responsive to any inquiries. I was in the hospital during the final steps of my closing and Pulte bent over backwards to make the closing happen. So I was very grateful for that. My only complaint is that once the process started for buying the house, I was inundated with emails from different divisions of Pulte and each wanted something different. It was a little overwhelming.
Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear our team was responsive and went above and beyond to accommodate your needs during closing! We’re glad we could help make the process easier during such an important time. We also appreciate your candid feedback regarding the volume of communication from different teams and will ensure your comments are shared with the appropriate team for review. Welcome home! ^KH
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Trusted partners
- David C.
- Verified Homebuyer
- October 27, 2026
- Noblesville, IN
We have been very pleased with our home buying experience with Pulte. While no home will be perfect, Pulte worked with us very closely to build the best home possible for us. Both Jason and Austin are the best and listened to our needs throughout the process. They kept us informed of issues and resolved any problems very quickly. They went above and beyond on several issues and made the experience stress free.
Pulte Homes responded:
Thank you for sharing your experience with us. We’re thrilled to hear Jason and Austin provided such exceptional support throughout your homebuilding journey! It’s wonderful to know their communication, attentiveness, and dedication to addressing your needs helped make the process stress-free. Welcome home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
New home quality
- John K.
- Verified Homebuyer
- October 27, 2026
- Parrish, FL
As with any new construction, a few concerns have arisen. While the overall quality of workmanship was satisfactory, several minor details could have been executed more precisely. I am pleased to report that Jodi M. and Pulte Warranty have provided exceptional responsiveness and have effectively resolved these matters.
Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear you’re pleased with the overall quality of your home and that Jodi and the warranty team have provided such exceptional support in addressing your concerns! It’s wonderful to know their responsiveness and dedication helped ensure the outstanding items were resolved. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Good Overall Experience, but Workmanship Needs Improvement
- Grant N.
- Verified Homebuyer
- October 27, 2026
- Waconia, MN
Overall, we had a good experience, but the workmanship in several areas felt rushed, particularly the plumbing and electrical. The basement plumbing and electrical work appeared to have been completed quickly, with little attention to detail. We would have appreciated more care and better quality control.
Pulte Homes responded:
Thank you for sharing your feedback. We're glad to hear that overall, you had a positive experience! We're sorry to hear that you feel some areas of your home were rushed and will share your comments with the appropriate team. If you're experiencing concerns within your home, we'd like to learn more about them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 2
Trustworthiness 5
Responsiveness 5
Just, fine.
- Anonymous
- Verified Homebuyer
- October 27, 2026
- Melbourne, FL
Rushed work from certain trades with a real lack of attention to details. Rushed final inspection due to administrative errors. To me, these builders would benefit from having the construction manager do an inspection before having the customers in for their final inspection. This would save on the rushed slop workmanship.
Pulte Homes responded:
Thank you for bringing this to our attention. We're truly sorry to hear that you feel your home was rushed throughout the process and experiencing concerns. We'd appreciate the opportunity to learn more about your concerns and help, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 5
Friendly and Punctual
- Robert H.
- Verified Homebuyer
- October 26, 2026
- Nokomis, FL
I felt my interaction with ***** in the local office and with Chris in the field as the building manager developed into friendships. They are both knowledgeable, confident and proud of the services and workmanship of Pulte.
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had such a positive experience due to our team's efforts! It's wonderful to know that you are happy with your experience and your new home. Congratulations! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Wonderful and Bryson made the whole experience easy. A lot of thought went into every detail and the whole team was great.
- Laura Alexis L.
- Verified Homebuyer
- October 26, 2026
- Queen Creek, AZ
Customer service. The team was amazing and Bryson was there every step of the way. Whenever there was an issue Bryson was quick to respond and solved things in a timely manner. Would highly recommend Bryson and the whole team
Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear Bryson, and the entire team made your homebuying journey such a positive one! It’s wonderful to know Bryson’s responsiveness, attention to detail, and dedication to addressing your concerns helped make the process so smooth. Thank you for your recommendation, and welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Outstanding Sales Associates
- Anonymous
- Verified Homebuyer
- October 26, 2026
- Fort Lauderdale, FL
Excellent sales associates. Beautiful neighborhood, well built home. I have a problem with one door closing properly and I can't get someone to fix it
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a positive experience with your sales consultant and are happy with your new home and the neighborhood! However, we're sorry to hear about your concern with your door in your home and getting that concern resolved. We'd like to escalate this to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 1
Experience Was Perfect
- Anonymous
- Verified Homebuyer
- October 25, 2026
- Florence, AZ
From the first I visited Pulte, I knew they were the builder I was going to use. The Sales Team guided me through the process while I sold my house in another state. Making decisions on finishes remotely was scary but everything turned out well. The Construction Manager was attentive and explained everything throughout the building of the house. Would recommend Pulte.
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had such a positive home building experience, especially being from out of the state! It's wonderful to know that our team was helpful throughout the entire process. Congratulations on your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Good, better, Best
- Willie D.
- Verified Homebuyer
- October 24, 2026
- Blythewood, SC
IN THIS DAMN TIME WHEN THERE ARE SO MANY THAT ARE INTERESTED IN DOING THEIR OWN THING, I THANK GOD FOR ANY PERSON OR ANY COMPANY THAT HAS CONSIDERATION FOR THE ELDERLY, FOR WE HAVE OUR OWN CHALLENGES WHETHER THEY BE VISION WHETHER THEY BE PHYSICAL WE STILL HAVE TO DEAL WITH THEM AND GO ON WITH LIFE PULTE is a company that I felt very comfortable with at my age and they fulfilled that confidence and responsibility. I am well pleased.
Pulte Homes responded:
Thank you for sharing your feedback. We’re truly honored to hear that your experience made you feel comfortable, supported, and cared for throughout your homebuying journey! It's wonderful to know our team was attentive to your needs and helped make this important milestone a positive one. We sincerely appreciate your kind words and wish you many happy years in your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Great Experience!
- Cordelia K.
- Verified Homebuyer
- October 23, 2026
- Aurora, CO
Overall, a positive experience. Great communication, adherence to timeliness, and professionalism throughout entire process. We would like to thank Ete, our sales consultant, for her helpfulness, responsiveness and professionalism from the very beginning. She is a gem! Bryce, our construction manager, also made the process easy and he, too, was helpful, professional, and great to work with. From his detailed orientation, initial walk through and final walk through and issues since, Bryce has gone over and above. He most definitely is an asset to Pulte. We have no comment yet on post ...
Pulte Homes responded:
Thank you for sharing your feedback. We’re thrilled to hear Ete and Bryce provided such exceptional support throughout your homebuying journey! It’s wonderful to know their professionalism, communication, and dedication helped make the transition into your new home such a positive one. We appreciate your thoughtful suggestions regarding additional home features and truly value your recommendation. Welcome home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Rania was Great
- Brandon S.
- Verified Homebuyer
- October 22, 2026
- Discovery Bay, CA
I gave five stars because I didn’t want Rania, Dakota, Justin, or Doug to be penalized. My buying experience was actually less than ideal. It’s because somebody in your office or team members in your office decided to charge me $300 a day for not having my down payment ready when your lending group was late on their paperwork. Horrible way to go into a business relationship with somebody.
Pulte Homes responded:
Thank you for sharing your feedback. We appreciate your recognition of Rania, Dakota, Justin, and Doug. We’re sorry, however, that your overall homebuying experience did not meet your expectations, particularly regarding the financing delays and additional charges you encountered. We appreciate you bringing these concerns to our attention and will ensure your feedback is shared with the appropriate team for review. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Happy Homeowner
- David D.
- Verified Homebuyer
- October 22, 2026
- Apache Junction, AZ
Good experience from start to finish. From sales to bringing me to the finish line. Couldn't be happier.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're delighted to hear that you had a positive experience from start to finish! It's wonderful to know that you are happy with your new home. Wishing you many happy years ahead in your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
10/10 Start to Finish
- Anonymous
- Verified Homebuyer
- October 22, 2026
- Bradenton, FL
From the time I walked into the sales office to receiving my keys, every employee was kind, helpful, and made the experience smooth and transparent. The house is extremely well built and the my sales consultant couldn't have been better!
Pulte Homes responded:
Thank you for sharing with us. We're thrilled to hear that you had a smooth and seamless experience! It's wonderful to know that our team provided you with such a positive experience and you are happy with your new home. Congratulations and enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My experience has not met my expectations for a newly constructed Pulte home.
- Anonymous
- Verified Homebuyer
- October 22, 2026
- Beachwood, OH
My experience with my new Pulte home has been disappointing due to several significant issues
Pulte Homes responded:
Thank you for bringing this to our attention. We're truly sorry to hear that your experience has not met your expectations and you're experiencing concerns within your home. We'd appreciate the opportunity to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
*****
- Sunitha Rani K.
- Verified Homebuyer
- October 21, 2026
- Plainfield, IL
***** is good, and joe is excellent Constructor manager. rating 9.8/10
Pulte Homes responded:
Thank you for sharing your feedback. We're delighted to hear that you had such a positive experience throughout your process! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Exceeded expectations
- Ricky A.
- Verified Homebuyer
- October 21, 2026
- Spicewood, TX
From the moment we walked through the door to the day we signed on the dotted line, the level of customer service we received was nothing short of exceptional. Stephenie and Troy truly made us feel like family right from day one. They were knowledgeable, attentive, and fully invested in our journey-they are the main reason we were able to find and close on our dream home! A company is only as good as its people, and Stephenie and Troy represent the absolute gold standard of Pulte. They deserve every bit of recognition, along with raises and promotions, for the outstanding work they do every ...
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had such a wonderful experience while working with Stephanie and Troy! It's great to know that they were knowledgeable, attentive, and fully invested throughout your process. We greatly appreciate your kind words and wish you the best in your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Almost Perfect :)
- Jaime G.
- Verified Homebuyer
- October 21, 2026
- North Port, FL
The most Excellent sales Team! Answered all my questions submitted. Thank You for the Extras and hard work and time that was given to help me with some accessibility issues. They were done with genuine Care and expeditiously. Warranty items are being handled so far as well. Looking forward to using the facilities and bought here because of the pool lift chairs and Zero ramp home entry's! I do have some questions regarding access to and from the pool and gym but I have faith that it will be addressed and then it can be called absolutely Perfect for me!! Thank You, I love our neighborhood it's ...
Pulte Homes responded:
Thank you for sharing your experience with us. We’re thrilled to hear our sales team provided thoughtful, attentive support and helped accommodate your accessibility needs throughout the process! It’s wonderful to know you feel welcomed and excited to enjoy your beautiful new community. We would like to learn more about your unaddressed questions, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you, we wish you many happy years and wonderful memories in your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall very good
- Anonymous
- Verified Homebuyer
- October 21, 2026
- Raleigh, NC
Overall my experience with buying a house from Pulte was a good one. Pulte processes are very organized and I was informed at each step which was appreaciated. Although, a tree and a bush died between the signing and not and Pulte warrenty does not cover landscaping and they did not seem interested in helping me get replacements.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you had a positive home buying experience! It's wonderful to know that you felt our processes were organized and you were informed throughout each step of the process. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Overall a great experience
- Anonymous
- Verified Homebuyer
- October 21, 2026
- Elizabeth, CO
Elaine was great to work with! She really made this home work for us and went above and beyond. There are some finish issues with the home where corners were cut particularly with plumbing. Since closing we haven't had to open any support issues but we have heard they are not as responsive as they could be. We purchased another new home in 2023 from another builder and after sale support was outstanding. If theres one area of improvement thats where focus should be given.
Pulte Homes responded:
Thank you for sharing your experience with us. We’re thrilled to hear Elaine went above and beyond to help you find a home that works for your needs! We’re sorry, however, that some of the finishing details and plumbing workmanship did not meet your expectations. We would like to escalate your concerns to our team and help resolve them, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Final closing of home
- Victoria W.
- Verified Homebuyer
- October 21, 2026
- Myrtle Beach, SC
I would suggest if you have an open layout plan that you get the electricity put in the floor not your walls that should have been advised to me during the design center, but it wasn't. Trim work was awful. I found a lot of trim that was just was sloppy once I once I moved in. Many flaws with the paint work trying to get that corrected. Bathrooms are not semi gloss and biggest concern would be drainage on the side of the house.
Pulte Homes responded:
Thank you for sharing your feedback. We’re sorry to hear aspects of the workmanship and finishing details in your home did not meet your expectations, particularly regarding the trim, paint, and drainage concerns. We also appreciate your suggestion regarding electrical outlet placement during the design process. We'd like to escalate your unaddressed concerns to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Need to do better!
- Anonymous
- Verified Homebuyer
- October 21, 2026
- Schaumburg, IL
Some parts of the home were done very well, but others like the drywall and paint absolutely substandard. Also to not offer an insulated Garage Door for ***** is Beyond believable. I understand these are not custom homes, but the quality of some of the contractors is questionable and the oversight also needs to have more people involved. It seems like construction managers are absolutely overworked and stressed to the limit, and if they could've been given the time to do their job properly, many of the problems could've been caught and fixed before they actually cost more to fix them. I ...
Pulte Homes responded:
Thank you for bringing this to our attention. We’re glad to hear some aspects of your home met your expectations, but we’re sorry the drywall, painting, and other finishing details fell short. We appreciate your candid comments regarding workmanship, construction oversight, and available upgrade options. Your feedback is valuable, and we’ll ensure its shared with the appropriate team for review. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
The process seemed rushed and even though it's understandable the Pulte building process is very systematic, it seemed like it was nothing more than
- Anonymous
- Verified Homebuyer
- October 21, 2026
- Cottage Grove, MN
The process seemed rushed and even though it's understandable the Pulte building process is very systematic, it seemed like it was nothing more than An assembly line home.
Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear that you felt your build process was rushed. If you're experiencing concerns within your home, we'd appreciate the opportunity to learn more about them. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 3
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