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Richmond American Homes Reviews in Phoenix Mesa, AZ

What Phoenix Mesa Homeowners Have to Say About Richmond American Homes.

Read all 248 verified reviews from homeowners that built a new home with Richmond American Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Richmond American Homes an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Richmond American Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Richmond American Homes

has 3.6 out of 5 stars in Phoenix-Mesa Area

248 Reviews in Phoenix-Mesa Area

Ratings by Category

Overall 3.6

Quality 3.5

Trustworthiness 3.4

Value 3.7

Responsiveness 3.1

Richmond American Homes in Phoenix-Mesa Area

View Homes

Customer Reviews

Amazing process

  • Karen Yvette F.
  • Verified HomeBuyer
  • June 25, 2025
  • Goodyear, AZ

Great experience so far.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Efficient

  • Stephanie M.
  • Verified HomeBuyer
  • June 19, 2025
  • GOLD CANYON, AZ

Quick smooth and easy process

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful Floor Plan

  • Anonymous
  • Verified HomeBuyer
  • June 11, 2025
  • GOLD CANYON, AZ

Our experience was very good. There were a couple of hiccups along the way, but that is expected for a new build. The only negative was being surprised by things that are not in our home that were in the model. That was a bit of a disappointment. Being a spec home there were no choices. Overall we are satisfied.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales Associate

  • Eric Joseph C.
  • Verified HomeBuyer
  • June 05, 2025
  • GOLD CANYON, AZ

Great experience, very helpful, would recommend

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

everyone that i delt with was great

  • Robert H.
  • Verified HomeBuyer
  • June 04, 2025
  • Goodyear, AZ

from start to finish everything about the buying experience was wonderful

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall experience was good. Did my part and they help greatly. I will definitely recommend!

  • Mohamed B.
  • Verified HomeBuyer
  • May 29, 2025
  • Buckeye, AZ

They were good on what they do and help greatly with all concerns. Will definitely recommend and used them again.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best experiance

  • Mario Alberto Vazquez A.
  • Verified HomeBuyer
  • May 27, 2025
  • Avondale, AZ

Loved the process with Richmond nice and easy

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Larry and Jackie Casandra plan

  • Lawrence Lopez M.
  • Verified HomeBuyer
  • May 27, 2025
  • Goodyear, AZ

The sales team was very patient and helpful and the walk through experience with the superintendent was great.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A wonderful experience with an amazing company and team and coworker management skills, professional

  • Dealchaezadaek J.
  • Verified HomeBuyer
  • May 14, 2025
  • Glendale, AZ

A beautiful and professional team awesome workers, great display of force in a profound and loving and kind and gentle manner and very professional me to expectation on your needs provide a lot of empathy suggestion and good input benefit towards each clients and good listening awesome company. I had an amazing experience Thank you Richmond amazing team company, coworkers and excellent management skills assessing the needs meeting the needs and dreams and the inspiration of families across America in the globe I highly recommend them anytime of the day any time of the year time in a minute ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Smooth Easy Process

  • Christian Burns W.
  • Verified HomeBuyer
  • May 07, 2025
  • Queen Creek, AZ

I am a realtor and have worked with many new builds for my clients. Some I have had issues and others I have not. With buying my own home from Richmond, I was happy to see how easy the process was and how great it was working with the lenders and sales agents. I also appreciate the quality of work that was taken in to building my home. I also loved the incentives being offered at the time of purchase. It definitely made it more affordable in the current market.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Experience

  • Juan Fernandez E.
  • Verified HomeBuyer
  • May 02, 2025
  • Maricopa, AZ

Good service and friendly

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent experience!

  • Daria Ann B.
  • Verified HomeBuyer
  • April 30, 2025
  • Maricopa, AZ

I love my new Waterfront home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great homes, great upgrades.

  • Pamela M.
  • Verified HomeBuyer
  • April 29, 2025
  • GOLD CANYON, AZ

Not your typical ready built home. Upgraded and nice.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

quick and easy process

  • Kushan P.
  • Verified HomeBuyer
  • April 29, 2025
  • Glendale, AZ

the buying process was smooth and quicker .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Alan Lee P.
  • Verified HomeBuyer
  • April 29, 2025
  • Red Rock, AZ

The home buying experience was great. The Richmond American team made the whole process fast and easy less then 45 days from first look to moving in what a great experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Patrick

  • Patrick Francis M.
  • Verified HomeBuyer
  • April 15, 2025
  • Maricopa, AZ

Dale and Paul (supervisor) were professional, courteous, helpful and very knowledgeable. We'd use them again if we could. Overall, from start to finish, the process and personnel in insurance, title company et al, were exceptional, quick to handle issues, provide guidance and ensured that everything went smoothly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Decent Value

  • Brock H.
  • Verified HomeBuyer
  • April 02, 2025
  • GOLD CANYON, AZ

I appreciate the overall quality and value of my recent purchase with Richmond American Homes. The neighborhood is quiet and I love the mountain view’s and easy access for my mountain biking trails.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ken and Barbie

  • Kenneth J.
  • Verified HomeBuyer
  • February 10, 2025
  • Wittmann, AZ

Richmond American is known for their quality materials and craftsmanship. They’ve made the home buying experience painless providing a quality affordable home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The overall experience was really great!

  • Holly M.
  • Verified HomeBuyer
  • January 28, 2025
  • Laveen, AZ

From sales to the foreman, the house buying experience has been very pleasant and the people we work with are very helpful and professional.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Team

  • Abdel Andres Becerra M.
  • Verified HomeBuyer
  • January 22, 2025
  • Laveen, AZ

Great experience in general with Richmond team. Very responsive and hands on. We are very happy with the home we purchased.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home buying experience

  • Michael Joseph C.
  • Verified HomeBuyer
  • December 26, 2024
  • Wittmann, AZ

Excellent home buying experience from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Loan Officer

  • Gilberto Loya M.
  • Verified HomeBuyer
  • November 30, 2024
  • Maricopa, AZ

I want to recognize Paul Fergonise, my loan officer for this home purchase. He was professional and very helpful. He explained everything and guided me through the process and fixed any roadblocks we faced.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great.

  • Anne Michelle Frianeza De G.
  • Verified HomeBuyer
  • November 28, 2024
  • Maricopa, AZ

It was pleasant working with Dale, Lisa and Kim... Very helpful and detailed.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Luke

  • Luke A.
  • Verified HomeBuyer
  • November 23, 2024
  • Surprise, AZ

Great experience, first time buying a brand new house

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience! Beautiful home!

  • Tanner Joe R.
  • Verified HomeBuyer
  • November 22, 2024
  • Maricopa, AZ

The whole process was smooth and comfortable. Richmond really made us feel good about our decision.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5