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Richmond American Homes Reviews in Phoenix Mesa, AZ

What Phoenix Mesa Homeowners Have to Say About Richmond American Homes.

Read all 193 verified reviews from homeowners that built a new home with Richmond American Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Richmond American Homes an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Richmond American Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Richmond American Homes

has 3.4 out of 5 stars in Phoenix-Mesa Area

193 Reviews in Phoenix-Mesa Area

Ratings by Category

Overall 3.4

Quality 3.3

Trustworthiness 3.2

Value 3.5

Responsiveness 2.9

Richmond American Homes in Phoenix-Mesa Area

View Homes

Customer Reviews

Excellent Loan Officer

  • Gilberto Loya M.
  • Verified HomeBuyer
  • November 30, 2024
  • Maricopa, AZ

I want to recognize Paul Fergonise, my loan officer for this home purchase. He was professional and very helpful. He explained everything and guided me through the process and fixed any roadblocks we faced.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great.

  • Anne Michelle Frianeza De G.
  • Verified HomeBuyer
  • November 28, 2024
  • Maricopa, AZ

It was pleasant working with Dale, Lisa and Kim... Very helpful and detailed.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Luke

  • Luke A.
  • Verified HomeBuyer
  • November 23, 2024
  • Surprise, AZ

Great experience, first time buying a brand new house

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience! Beautiful home!

  • Tanner Joe R.
  • Verified HomeBuyer
  • November 22, 2024
  • Maricopa, AZ

The whole process was smooth and comfortable. Richmond really made us feel good about our decision.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Met my expectations

  • Rudy H Hernandez J.
  • Verified HomeBuyer
  • November 18, 2024
  • Casa Grande, AZ

I was pleased with my experience with Richmond the buying process was smooth

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Work needed

  • Russell C.
  • Verified HomeBuyer
  • November 11, 2024
  • Queen Creek, AZ

Working with Justin to correct the small fixes has been great. He has been very responsive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great value

  • Joseph Daigneault and Kathy D.
  • Verified HomeBuyer
  • October 16, 2024
  • GOLD CANYON, AZ

The super was personal and responsive to my concerns at every step. I feel this home has a better overall design and finish than others in this price range!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

James

  • James David S.
  • Verified HomeBuyer
  • October 16, 2024
  • Buckeye, AZ

Lynette (Verrado AZ location) made the whole experience easy going. Since I live out of state she even sent pictures of the house being built here and there. The follow up to making sure we were comfortable in the house was spot on. So a great experience in purchasing this house and I absolutely love it!!! Thank you all who had a hand in this experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I haven't any issues

  • Cathy T.
  • Verified HomeBuyer
  • October 03, 2024
  • Surprise, AZ

the experience was not stressful very pleasant

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mike and Albert

  • Robert Dyer L.
  • Verified HomeBuyer
  • September 06, 2024
  • GOLD CANYON, AZ

Mike was completely attentive and available to us through the whole home building and qualifying process. Albert has been totally responsive to all we need during and following the close of our home. Outstanding service!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales to Loan Support to Home Warranty = Great

  • Ralph H R.
  • Verified HomeBuyer
  • September 04, 2024
  • Surprise, AZ

Sales agent Brigitte was wonderful and patient with me. Loan officer Jennifer went the extra mile. Superintendent Jesse took personal interest in ensuring any concerns fixed. On top of this great team, I like the home layout, choice of sytles, quality of materials and excellent skillls of the folks who build everything.. This company is run very well from end to end.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing.

  • Abbas G.
  • Verified HomeBuyer
  • August 09, 2024
  • Queen Creek, AZ

The whole process, from buying to moving in, was super smooth and well-organized! The quality and value of my new home totally exceeded my expectations, with great craftsmanship and design. The builder’s team was awesome—really responsive and did everything they promised, which made the whole experience easy! I’d definitely recommend this builder to anyone looking for quality and great service!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Incredible experience

  • Devin Andrew S.
  • Verified HomeBuyer
  • August 09, 2024
  • Red Rock, AZ

Richmond homes was very professional and answered any questions you had at a timely manor

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Hector G.
  • Verified HomeBuyer
  • August 03, 2024
  • Red Rock, AZ

We have had a great experience buying our new home. It’s big, spacious and my family and I we find ourselves comfortably living in our house. It definitely excelled our expectations!!! We encountered a few minor things that needed attention but once we contacted the person in charge of it, the things were taken care of right away. I’d recommend Richmond to anybody looking for a home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Christina Marie A.
  • Verified HomeBuyer
  • August 01, 2024
  • Casa Grande, AZ

Tanner and Jennifer were wonderful to work with! Made the process an easy one!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Proactive staff and effective online portal

  • Sridhar Reddy A.
  • Verified HomeBuyer
  • July 27, 2024
  • Queen Creek, AZ

The whole home purchase and lending process was smooth & quick.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home buying experience with Richmond

  • Kerrie G.
  • Verified HomeBuyer
  • July 25, 2024
  • Red Rock, AZ

The staff was always available and very supportive and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful Neighborhood & Great Community!

  • Luis Javier R.
  • Verified HomeBuyer
  • July 05, 2024
  • Queen Creek, AZ

We searched for several Months and came across Light sky Ranch. We are so happy we choose Richmond American Homes the Quality and Craftsmanship is beyond perfect. Light SkyRanch is a great friendly area to live and the kids love all the amenities they have to offer.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful experience.

  • Cynthia Marie L.
  • Verified HomeBuyer
  • June 26, 2024
  • Surprise, AZ

We looked at several other builders before we saw the Richmond models. Nothing else compared to the quality that we saw with the Richmond homes. To make things even better, Anne, was amazing. She was so helpful and seemed to really care about making sure you were in the know every step of the way as well as getting everything you wanted.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience!

  • Adrianne B.
  • Verified HomeBuyer
  • June 26, 2024
  • Maricopa, AZ

We were very pleased with the overall experience purchasing our new home from Richmond American Homes. Just to prove it when we had someone come to measure for blinds, and someone to come install water softener/osmosis in our new home they both were impressed with the builder and quality of work which made their job easier!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best Experience EVER

  • Marcos Erik Rubio - M.
  • Verified HomeBuyer
  • June 20, 2024
  • Casa Grande, AZ

We are very very happy with our new house Richmond American make sure that we have the best deal , we want to thank Casey Johnson for all his help he works with us for 2 + years until we finally got are house! Thank you!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Tim and Sher

  • Timmy Lee Q.
  • Verified HomeBuyer
  • June 06, 2024
  • Buckeye, AZ

Beautiful home purchase with great move in specials. Staff was amazing especially Kenny and Michelle. Best buying experience ever !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

the house situation

  • J Global Idea L.
  • Verified HomeBuyer
  • June 06, 2024
  • Buckeye, AZ

The house is still being renovated and I haven't moved in yet. I won't be able to provide more ideas until everything is renovated and someone moves in. So far, everything is going well.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome experience with purchasing a home

  • Benjamin Garcia J.
  • Verified HomeBuyer
  • April 24, 2024
  • Goodyear, AZ

Awesome experience with purchasing a home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Builder has been very accommodating and available.

  • Mark Edward E.
  • Verified HomeBuyer
  • April 17, 2024
  • Maricopa, AZ

Weve enjoy the purchase from start to finish. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5