Richmond American Homes Reviews in Phoenix Mesa, AZ

This was our first home purchase but not the first exposure to the home buying experience. A family member recently closed on a new construction from a different builder and it was a headache and total mess for them. We all know about the horror stories. Our expectations were low and we figured it’d be like pulling teeth to have any concerns addressed. This was not the case! We couldn’t be happier with our home. Jesse, Rex, and Chad at Desert Oasis II truly deserve to be recognized. Thank you gentlemen for our forever home. We will raise a family in our house and make lasting memories. This wouldn’t be possible if it wasn’t for the care and attention from start to finish. I am a detailed oriented person and was floored by the quality of craftsmanship that Jesse and Rex turned out on our home. We have had nothing but great things to say about Richmond American to our family and friends. Once again, thank you to everyone at Richmond American and a special thank you to Jesse, Rex, and Chad! ... More

I just liked the way I was treated by everyone I came in contact with. So far so good. Thx Marco

Great folks very supportive.

I like the house and quality of the work they done, but I had a bad experience with one of processor officer lack of communication regarding the paperwork, no response when we call and no retuning, overall I am very happy. Thank you for give me a chance to expression.

I had a wonderful experience with Richmond American Homes, and I want to commend Hala for her outstanding support. She was consistently responsive to calls and texts, providing a personal touch that made the entire process smooth and enjoyable. The home was built with exceptional quality, exceeding my expectations. I highly recommend Richmond American Homes and appreciate the personalized assistance from Hala throughout this journey. Regards, Nidhi Psalm91

Easy peasy experience, very beautiful home, excellent customer service, professional

My family and me we are so happy. And in my family we are happy to come across the right people.

Our first view of the models in Rio Rancho and the excellent customer service provided by Geraldine had us sold. She was very professional and went through several scenarios with us so we understood options. She suggested that we visit models located in another community so we could physically see the model we wanted to make sure we loved it before we committed. She is definitely an asset to Richmond American. Once the build was started we met with Mike and Chris throughout the process and they were extremely approachable, knowledgeable and answered our many questions along the way. When there were issues they were there to assist. Their communication skills and knowledge are invaluable for anyone under their care that is buying a Richmond American home. As first time, new home construction buyers, we are extremely grateful for the professionalism of the team that we worked with – Geraldine, Mike and Chris. We are thankful for their time and hard work on our behalf. ... More

We have had but excellent service. All staff has followed thru and taken care of all issues that have arised.

Make you feel like family, very attentive

I absolutely love my new Richmond American home. Moises in the sales office was a honest, sincere, trustworthy person to work with and help me get through the selection and purchasing process. The home is beautifully made with a feeling of luxury that I am thoroughly enjoying!

Over all great experience.

Richmond does a very good job of keeping you informed during the build and has been very responsive to questions after the move in. We highly recommend everyone take the time to look seriously at what Richmond offers in Buckeye.

They are very informative, they so not pressure you for anything which is good. Buying a house is a enormous commitment, and they made me feel very comfortable.

David found a home that worked with my time frame, delivered on schedule. Josh was awesome during the walkthrough and follow-up. He was patient, informative, and thorough.

The best part of the entire process is how seamlessly it was. Special mention to Dale on sales, the way he manage the communication to my wife and kids made a difference, I was ready, but the rest of my family gave me the thumbs up after talking to Dale. The handover from sales to finance, then to the loan department, and everyone in between. This process, from Richmond, was focus on making sure I was informed of the next steps and feel comfortable at any point. Buying a home does not have to be a nightmare, but a dream come true with Richmod homes

Enjoyed our buying process once we found our Lot and home model. Satisfied with the whole process.

The final Walkthrough was through explaining every detail.The Communication with me through the whole new build was right on. Whole experience was GREAT!

Everything was completed as per the timeline presented. Any issues that popped up Brandee hopped right into and assured it would be taken care of.

So far so good.

Amy was so helpful and responsive during the whole process the whole lending team as well and we are very happy with the purchase of our new home.

Everyone was super helpful and friendly, very responsive to questions and concerns. Amazing having a beautiful new home. Thank you

Over all a great experience! Love the house and the neighborhood!

Our sales agent Ricky Chase was nothing short of amazing. He explained everything very thoroughly and the whole process was smooth and seamless from start to finish. I was only disappointed in the final walk through the super Intendent was very lazy about getting things handled and done before move in so it put us behind. But Rick spoke up and got everything done so we can now enjoy our beautiful home!!! We absolutely love it!!! Thanks Ricky

This home was sold to us as located in Surprise AZ. We are hoping that is correct, we noticed that on this survey it was described as Wittman Az.