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- Richmond American Homes
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- Phoenix-Mesa, AZ
Richmond American Homes Reviews in Phoenix Mesa, AZ
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What Phoenix Mesa Homeowners Have to Say About Richmond American Homes.
Read all 248 verified reviews from homeowners that built a new home with Richmond American Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Richmond American Homes an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Richmond American Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Richmond American Homes in Phoenix-Mesa Area
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Customer Reviews
Forever home!
- Logan H.
- Verified HomeBuyer
- March 06, 2024
- Surprise, AZ
This was our first home purchase but not the first exposure to the home buying experience. A family member recently closed on a new construction from a different builder and it was a headache and total mess for them. We all know about the horror stories. Our expectations were low and we figured it’d be like pulling teeth to have any concerns addressed. This was not the case! We couldn’t be happier with our home. Jesse, Rex, and Chad at Desert Oasis II truly deserve to be recognized. Thank you gentlemen for our forever home. We will raise a family in our house and make lasting memories. This ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great
- Mark A.
- Verified HomeBuyer
- March 06, 2024
- Buckeye, AZ
I just liked the way I was treated by everyone I came in contact with. So far so good. Thx Marco
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Quick and simple process
- Jeffrey D B.
- Verified HomeBuyer
- January 19, 2024
- Queen Creek, AZ
Great folks very supportive.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
No
- No Thi N.
- Verified HomeBuyer
- January 12, 2024
- GOLD CANYON, AZ
I like the house and quality of the work they done, but I had a bad experience with one of processor officer lack of communication regarding the paperwork, no response when we call and no retuning, overall I am very happy. Thank you for give me a chance to expression.
Richmond American Homes responded:
It's so great to hear that the quality of the home is great! I’m sorry that your mortgage experience wasn’t as positive. I’ll contact the lender and let them know your feedback.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
I had an excellent experience with Richmond American Homes!!
- Nidhi Kaur M.
- Verified HomeBuyer
- January 02, 2024
- Phoenix, AZ
I had a wonderful experience with Richmond American Homes, and I want to commend Hala for her outstanding support. She was consistently responsive to calls and texts, providing a personal touch that made the entire process smooth and enjoyable. The home was built with exceptional quality, exceeding my expectations. I highly recommend Richmond American Homes and appreciate the personalized assistance from Hala throughout this journey. Regards, Nidhi Psalm91
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Beautiful home
- Elena F.
- Verified HomeBuyer
- December 26, 2023
- Goodyear, AZ
Easy peasy experience, very beautiful home, excellent customer service, professional
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Gustavo
- Ignacio G Palmerin C.
- Verified HomeBuyer
- December 05, 2023
- Goodyear, AZ
My family and me we are so happy. And in my family we are happy to come across the right people.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Impressed - We Love Our New Home
- Cary Alan F.
- Verified HomeBuyer
- December 04, 2023
- Wittmann, AZ
Our first view of the models in Rio Rancho and the excellent customer service provided by Geraldine had us sold. She was very professional and went through several scenarios with us so we understood options. She suggested that we visit models located in another community so we could physically see the model we wanted to make sure we loved it before we committed. She is definitely an asset to Richmond American. Once the build was started we met with Mike and Chris throughout the process and they were extremely approachable, knowledgeable and answered our many questions along the way. When ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent
- Edward R.
- Verified HomeBuyer
- November 28, 2023
- Goodyear, AZ
We have had but excellent service. All staff has followed thru and taken care of all issues that have arised.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Wonderful team and easy overall
- Frank Martin M.
- Verified HomeBuyer
- June 06, 2025
- Maricopa, AZ
Make you feel like family, very attentive
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Fantastic new home
- Lois Heller Trust 9.
- Verified HomeBuyer
- May 09, 2025
- Glendale, AZ
I absolutely love my new Richmond American home. Moises in the sales office was a honest, sincere, trustworthy person to work with and help me get through the selection and purchasing process. The home is beautifully made with a feeling of luxury that I am thoroughly enjoying!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Maricopa house
- Michael K.
- Verified HomeBuyer
- April 15, 2025
- Maricopa, AZ
Over all great experience.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Very positive experience so far
- Michael J. R.
- Verified HomeBuyer
- February 07, 2025
- Buckeye, AZ
Richmond does a very good job of keeping you informed during the build and has been very responsive to questions after the move in. We highly recommend everyone take the time to look seriously at what Richmond offers in Buckeye.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Quick and efficient
- Erik Cruz R.
- Verified HomeBuyer
- January 30, 2025
- Buckeye, AZ
They are very informative, they so not pressure you for anything which is good. Buying a house is a enormous commitment, and they made me feel very comfortable.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
They work hard to help customers.
- Nancy Lynn F.
- Verified HomeBuyer
- October 30, 2024
- Buckeye, AZ
David found a home that worked with my time frame, delivered on schedule. Josh was awesome during the walkthrough and follow-up. He was patient, informative, and thorough.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Smooth process
- Gabriel Medina O.
- Verified HomeBuyer
- October 25, 2024
- Maricopa, AZ
The best part of the entire process is how seamlessly it was. Special mention to Dale on sales, the way he manage the communication to my wife and kids made a difference, I was ready, but the rest of my family gave me the thumbs up after talking to Dale. The handover from sales to finance, then to the loan department, and everyone in between. This process, from Richmond, was focus on making sure I was informed of the next steps and feel comfortable at any point. Buying a home does not have to be a nightmare, but a dream come true with Richmod homes
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great Experience in Home Buying
- Robert P E.
- Verified HomeBuyer
- October 09, 2024
- Surprise, AZ
Enjoyed our buying process once we found our Lot and home model. Satisfied with the whole process.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great vacation home!
- Brenda Rose C.
- Verified HomeBuyer
- August 01, 2024
- Maricopa, AZ
The final Walkthrough was through explaining every detail.The Communication with me through the whole new build was right on. Whole experience was GREAT!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
It was a quick and responsive experience.
- Chajuan Maurice J.
- Verified HomeBuyer
- May 30, 2025
- Red Rock, AZ
Everything was completed as per the timeline presented. Any issues that popped up Brandee hopped right into and assured it would be taken care of.
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 4
M and S
- Michael Robert F.
- Verified HomeBuyer
- May 20, 2025
- Queen Creek, AZ
So far so good.
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Easy seem less process.
- Selene Eliden E.
- Verified HomeBuyer
- January 28, 2025
- Glendale, AZ
Amy was so helpful and responsive during the whole process the whole lending team as well and we are very happy with the purchase of our new home.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Home purchase
- Melinda Dawn P.
- Verified HomeBuyer
- December 04, 2024
- Laveen, AZ
Everyone was super helpful and friendly, very responsive to questions and concerns. Amazing having a beautiful new home. Thank you
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Nice new home
- David Scott T.
- Verified HomeBuyer
- November 13, 2024
- Surprise, AZ
Over all a great experience! Love the house and the neighborhood!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Debi and Louis
- Anonymous
- Verified HomeBuyer
- April 24, 2024
- Surprise, AZ
Our sales agent Ricky Chase was nothing short of amazing. He explained everything very thoroughly and the whole process was smooth and seamless from start to finish. I was only disappointed in the final walk through the super Intendent was very lazy about getting things handled and done before move in so it put us behind. But Rick spoke up and got everything done so we can now enjoy our beautiful home!!! We absolutely love it!!! Thanks Ricky
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Review for Seasons at Rio Rancho Surprize AZ
- Michael L.
- Verified HomeBuyer
- April 03, 2024
- Wittmann, AZ
This home was sold to us as located in Surprise AZ. We are hoping that is correct, we noticed that on this survey it was described as Wittman Az.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
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