Richmond American Homes Reviews in Tucson, AZ

The sales stuff does not communicate timely and make preparing for walk through and closing very difficult and not a pleasant experience.

It was a pretty irritating experience buying a new build from Richmond

This experience has been an absolute nightmare. Two days after move in, our downstairs bathroom flooding raw sewage. A month and a half later we’re STILL waiting for fixes! The super rarely answers the phone, and if he does, he has no idea the deadlines of material. The installers show up unannounced WITHOUT supplies because they thought Richmond was supplying everything. It’s a cluster mess and miscommunication around every corner.

Richmond had too many houses they closed on in the same week so mine got half done. Paint, drywall, doors, trim, stucco, list goes on forever needs final touchups that were never done before closing. Really expect a better quality for a brand new house at this price. Supervisors have been less than helpful getting things fixed and now I have had to take off countless days from work and essentially not been able to move in fully for two months now wait on repairs including full paint in all rooms and no one at Richmond cares about the inconveniences it has caused me because they got their money. ... More

I won’t recommend Richmond builder to anybody. You can call me for more Datails. Very, very upset and SAD !! My dream is a nightmare!!!

I wouldn’t recommend buying a house with Richmond American. This has been the worst experience ever to buy a house. There was absolutely no verbal communication from finance at all. Every time I called no one answered the phone. They would barely communicate through email. I feel that they did not walk us through the process and nothing was explained. When I threatened to pull out of deal the communication was worse. Nothing was thoroughly explained from the beginning to the end. I had to come out of more money at day of closing because it wasn’t explained to me. The title company explained more to me than anyone in Richmond American. Allot of walk thru items are still not corrected and the quality of the build is very cheap compared to what was paid for the house. I would not recommend anyone buying from Richmond American. ... More