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Richmond American Homes Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About Richmond American Homes.

Read all 98 verified reviews from homeowners that built a new home with Richmond American Homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Richmond American Homes an average 3.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Richmond American Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Richmond American Homes

has 3.3 out of 5 stars in Riverside-San Bernardino Area

98 Reviews in Riverside-San Bernardino Area

Ratings by Category

Overall 3.3

Quality 3.3

Trustworthiness 3.2

Value 3.6

Responsiveness 2.9

Richmond American Homes in Riverside-San Bernardino Area

View Homes

Customer Reviews

Amazing experience with Amy and Richmond.

  • Anonymous
  • Verified HomeBuyer
  • December 30, 2024
  • Victorville, CA

Amy did an absolutely phenomenal job at Richmond Homes, guiding me through the process of purchasing my dream home with unparalleled expertise and care. From the first meeting to the final steps of closing, she went above and beyond to ensure every detail was perfect, making what could have been a stressful process feel seamless and exciting. Amy’s professionalism, deep knowledge of the market, and genuine dedication to understanding my needs made all the difference. Her warmth, attention to detail, and ability to navigate challenges with ease truly set her apart. Thanks to Amy, I now have ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Satisfaction guaranteed

  • Shada C. H.
  • Verified HomeBuyer
  • December 12, 2024
  • Perris, CA

I'm so happy I choose Richmond American! I love my new home, builders did an amazing job. No complaints.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Marlon P.

  • Marlon C. P.
  • Verified HomeBuyer
  • November 30, 2024
  • Corona, CA

Richmond staff/agent are very helpful in guiding us purchasing our first home. They make you feel comfortable and less pressured. Suzzane is wonderful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Aldrino

  • Aldrino Suiza S.
  • Verified HomeBuyer
  • November 27, 2024
  • Corona, CA

We had a very wonderful experience with the way we’re being handled by Suzanne she made sure we understand everything and know what’s the next step being a first time buyer we appreciate all the help . Thank you so much.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Alfonso C.
  • Verified HomeBuyer
  • November 07, 2024
  • Hesperia, CA

Hi this is Alfonso, I just bought my new home with Richmond American homes and it was a great experience. I definitely recommend them, thank You.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience! Well built home !

  • Jason William S.
  • Verified HomeBuyer
  • November 06, 2024
  • Beaumont, CA

It’s been a great experience! Very well built, quality home. The only thing I would request is options to certain upgrades such as linen closet cabinets, upgraded paint, patio cover and landscaping in the rear of the home .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

review

  • Deborah Lynn T.
  • Verified HomeBuyer
  • November 03, 2024
  • Hemet, CA

everything went great. was very satisfied

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful Home

  • Kristal R.
  • Verified HomeBuyer
  • October 30, 2024
  • Perris, CA

The Richmond staff was helpful and friendly from start to finish! Julio answered all of my questions and addressed all of my concerns during the home buying process. I was also greeted with smiles and excitement from the team on my move in day. My home is beautiful and was well priced. I’m eager to see the appreciation in value and growth in my new neighborhood. Thanks!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome

  • Sandy Jazmine L.
  • Verified HomeBuyer
  • August 01, 2024
  • Hesperia, CA

Best decision I made for my kids & myself, in love with our home, everything is breathtaking.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very good iand very helpful

  • Yousry Fayez Ibrahim H E.
  • Verified HomeBuyer
  • July 19, 2024
  • Victorville, CA

Very good and very helpful

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lee

  • Kenneth Gene H.
  • Verified HomeBuyer
  • June 30, 2024
  • Menifee, CA

Great experience working with Lee in any issues raised were taken care of promptly or directed to someone that could handle any problems presale in moving forward with Cynthia Cell‘s agent and the office at the model homes terrific customer service and great follow through on any questions or issues Needing attention thank you

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home buying experience

  • George M.
  • Verified HomeBuyer
  • June 03, 2024
  • Corona, CA

For my home buying experience, I was assisted by Joey. He went above and beyond to meeting my expectations and questions. Joey was very helpful and knowledgeable about the properties. I am thankful I had Joey assist with my home buying process with Richmond American at Terramor.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love Love Love My Richmond American Dream Home!

  • Tuong Vy Mary N.
  • Verified HomeBuyer
  • May 30, 2024
  • Lake Elsinore, CA

Once you see your dream home you can’t say no! I found a home and neighborhood that I can enjoy now and retire in. My Richmond American Home was in a thoughtfully planned new community, was a tremendously beautifully designed home made of quality energy-efficient products and building material, and included an overall great end-to-end sales, purchase, loan, and warranty experience. Top notch experience with Sales team, Colleen and Sarah, and Warranty team, Chad. Richmond American Homes are building dream homes that Americans can be proud of. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful Community Kendall was an amazing sales rep

  • Dorothy Marie S.
  • Verified HomeBuyer
  • May 23, 2024
  • Corona, CA

Kendall meet us and worked with us for over a year!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best Bang for your Buck

  • Anonymous
  • Verified HomeBuyer
  • May 01, 2024
  • Victorville, CA

The buying process was easy and fast with awesome builder incentives. The house is amazing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everything was on point!!

  • Anonymous
  • Verified HomeBuyer
  • April 23, 2024
  • Hemet, CA

We had an awesome experience buying our first new build. It was a marathon but Ms H made it as painless as possible, she's was easy to reach and always open to our questions. Sales and Sup we're really helpful. Can definitely recommend!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Why go with a Richmond American Homes

  • Jestaley Joseph Sanchez G.
  • Verified HomeBuyer
  • April 04, 2024
  • Menifee, CA

We recently had the pleasure of purchasing a home through Richmond American Homes and working with Roberta, and we couldn't be happier with the entire experience. From start to finish, the process was seamless and enjoyable. The quality of the home built by Richmond American Homes exceeded our expectations. The craftsmanship are evident in every corner of the house. It truly feels like a dream home that was customized just for me and my family. Roberta made the entire purchasing process stress-free and enjoyable. She kept us informed every step of the way and patiently answered all of ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great house

  • Maurice Celestine M.
  • Verified HomeBuyer
  • March 28, 2024
  • Hemet, CA

Our house is quality built I do wish some changes could be made especially the closet arms if could be made of wood not the brackets there using but other than that everything was handled quick In response the team was effective financing was a breeze and guided I highly recommend also high ceilings

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great team of experts!

  • Ronald Stephen C.
  • Verified HomeBuyer
  • March 15, 2024
  • Hemet, CA

Although we had a couple of slight hiccups during the process, once they were resolved, everything was smooth sailing, and we eventually moved into our new home and community!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Smooth transaction

  • Peter S.
  • Verified HomeBuyer
  • March 14, 2024
  • Chino, CA

Sarah was so helpful and Informative. She made the buying process smooth and quick. She was quick to respond to any questions or concerns I had. Highly recommended. Thank you for everything.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New House!

  • Anonymous
  • Verified HomeBuyer
  • March 06, 2024
  • Menifee, CA

We have been looking at Richmond’s home for over 2 years in Menifee California. In December 2023 Jen called us and had the perfect property. We bought the house Jen showed us and are very happy with our new home. Very excited for the RV garage and all my cars fit in the garage now. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very Happy Family

  • Catherine M.
  • Verified HomeBuyer
  • March 06, 2024
  • Hemet, CA

This was my first time buying a home and I was very nervous until I met Lawrence. He was very kind, informative, helpful and professional! He let us know every little thing that was happening throughout the process and that was great , It put me at ease and it helped me enjoy beginning to end. Thank you very much!! I love my new home .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Luis Jesus V.
  • Verified HomeBuyer
  • February 07, 2025
  • Hesperia, CA

Everyone was so helpful, from the sales team to the loan officers. Always had time to answer all our questions. They always answered on time and helped us if anything was needed. The walk through of the home was easy and smooth. Home care specialist always responds he is very nice. He took care of submitting any minor problems we found in the home, that needed fixing.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Overall, good.

  • She Young P.
  • Verified HomeBuyer
  • September 17, 2024
  • Beaumont, CA

Overall, I am satisfied, but there are still some repair jobs pending or with no response yet. I need these fixed or replaced before moving.

Richmond American Homes responded:
Thank you for taking the time to leave a review. If there are outstanding issues that need to be addressed, please reach out to me at jeff.jenkins@mdch.com.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Love my new home

  • Darrell Dashawn T.
  • Verified HomeBuyer
  • May 01, 2024
  • Victorville, CA

The process was fairly smooth. My realtor rep helped me through the process and answered all the questions that I had. It was real quick and organized. I like how they have the home buying structure so that you can keep up with all the paperwork that you have to sign and send.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3