Richmond American Homes Reviews in Sacramento, CA

The team I worked with was and continues to be helpful. Loving my new home and the craftsmanship.

Thank you for a great experience with Richmond Homes. Eddy was wonderful to work with and made the experience so smooth and was a true professional. I am very happy in the home and so happy to be living in one of their homes. Thank you for the care and hard work your put into your homes and home buying experience!

Overall a wonderful experience and product. I am a new home buyer, and this was better than I could have expected.

My wife and I are extremely grateful for this property. The material and the structure is high quality. The customer service was impeccable across the board. We are very appreciative for the entire process. Thanks Richmond Homes.

First time buying new build was easier than we thought. Sales associate gave a tour to all model homes. Asked what our ideal bedroom was, 1 or 2 story house, ect. Fell in love with a corner lot with big backyard. Walk through and were thorough and questions were answered. Didn’t have any issues with move in date, no delays. Overall would buy another house from builder if I could.

Buying the home in Roseville was great,from the beginning Brandon was Amazingly informative, and made the Buying experience easy and pleasant. The loan team was great too, Chris was awesome to work with also made the loan streamline and was always in contact with me and answered all my questions. Mitch was of great help too... thanks to all of you for your awesome work. Will definitely recommend-Abel

Lori & Jake were extremely helpful & answered all are questions when we had one . In addition, the time of the closing they were very patient with us & provided us alll the necessary paperwork that made us able to close the house. We appreciate their help & would love to work with them in the future.

We love our new home, it was a great experience working with the sales team. They ensured we were updated along the way and we were able to watch our new home being built from the ground up. The quality of the home is excellent I would certainly recommend Richmond American to anyone looking for a new build.

The buying process was very easy.

Best customer service and home absolutely wonderful !!!

Lori and Jake are awesome! They were both very helpful and made our experience in buying our new home an easy process. They are a team to keep. We are grateful for all their help.

Just an overall excellent experience, beautiful home, from Sales to Construction to Home Care to Mortgage, all handled seamlessly.

Great Experience easy to work with we love our home

It was a great experience overall working with you, we love our new home !

Everyone we worked with in Richmond American was very responsive and professional. They made our home purchase really easy.

Right from the start of wanting the house, putting down the retaining fee and given the close date, everything went as expected and in a timely order. Happy with the team and would do it all over again.

The process was great. The only issues I had was electrical issues, and was not very happy that my heater during extremely cold mornings was out for two days. But Manuel communication was great and extremely sympathetic and helpful. Lupe also was awesome when I had questions regarding the house. The issues were resolved and have not had any since then.

Many new changes in the way homes are built. Your house construction is amazing. All corners are exact 90 degree. Very good attention to detail. House is very energy efficient. Happy we bought it.

We were well informed at all times. Maggie was great!

The whole process was met my expectations of a builder.

Carla and Nicole is very helpful during this home-buying journey. Tim is very responsive for every question I have about the house.

The best experience I had with Richmond is the sales rep. Inna was very detail and responsive and she was absolutely great to work with! She went the extra mile to help me! It was a great experience!

Amanda was amazing! She’s very communicative and supportive. She walked me through the entire process and gave me construction updates almost weekly. She went above and beyond and came went to meet me at their office before they even opened. Jimmy and Kyle were great! They explained explained everything during my walkthroughs. Great customer service. During my final walkthrough, Kyle said, “We want you to be happy with your purchase.” He stuck to his word and fixed most of the discrepancies I found during my final walkthrough.

The workmanship on my home is very poor, I’ve already had a few issues and we have lived in the home 4 weeks. Thankfully the warranty side has been fairly responsive and quick with repairs.

Buying experience was good but closing experience was not went very well, I think they need to be more organized, because everyone was waiting for last minute. home design and quality of materials is not good.