Richmond American Homes Reviews in Stockton Lodi, CA

We love our new house. We got everything we dreamed of for a great price and in a wonderful neighborhood. The house was built with nice details and good quality materials and the builder team is great too!

This was our first home buying experience and we are ever grateful to the entire team with special acknowledgments for Alleane, Robert, Rob, Greg, Patrick, Jerry, Andy, Rigo, and HMC underwriters. Thank you all for your incredible support!

I recently had the pleasure of purchasing a new home, and I must say, the experience was nothing short of exceptional. From the initial search to the final closing, every step was handled with professionalism and care. Overall, buying a new home was a seamless and enjoyable experience. The professionalism, expertise, and genuine care shown by the builder’s team made all the difference. I am now happily settled in my new home and couldn't be more satisfied with the entire process.

I would recommend Richmond American homes for any new home shoppers. They use superior materials for their construction. They provide you with enough space at your backyard at no extra cost. I have more than 3500 square footage at my backyard and people keep asking me how much did I pay to get extra lot? Their finishing is top notch. The on-sight sales representative Vicky and Betty are phenomenal. We are happy we bought from Richmond American homes.

Very polite, great customer service ! She was very helpful. Do appreciate her help.

Very informative and whenever I ask or message him, he always replies as soon ans possible and he answers all our concern and questions. Great experience toward him.

I had a great experience with the entire team from the beginning to the move in date. They were on time, great customer service, and professional services. My family and I loved living here.

Esther made it so easy and fun during the entire purchase process. She also helped me out with any kind of assistance I asked for. All in all a memorable buying experience since it was my first home.

Excellent work and I love my home Richmond home are amazing and thank cris he help us a lot and thank Ruben too

sales rep very helpful and friendly

good community and neighborhood. I love my house

Jessica was friendly knowledgable and honest which we appreciated. One thing I wish was that we had known there were no customizations available to be made when we saw the model homes. Overall I’d rate the experience a 5 star rating. Looking forward to what the community will grow into.

My home was move-in ready when I started the process and I absolutely love it. The community is friendly and lively. Our house was beautifully built and the team has been very responsive to my issues and concerns!

Upstair sub floor squeaks, wall fixtures not square with floor or wall, plaster on carpet, paint on flooring, sliding door screen won’t stay on track, front door frame screws visible, some aspects not fully explained, garbage disposal switch inside de cabinet under sink, cheap appliances, garage GFI keeps tripping, stick ventilation not explained fully…etc

I recently bought my first home with Richmond American. Buying a house is not easy task but the whole process was smooth with Richmond American. I was happy with their service. Thank you Richmond American!

Recently bought in the Lathrop area and everyone on the RA team was great! My sales rep, Esther, was extremely helpful and responsive which put my mind at ease since I bought from out of the area. Always kept me updated through the building process. You won’t be disappointed!

German is awesome! Very responsive to all communication

Overall I had a great experience with everyone that helped me on my journey. Big thank you to Kristi and Andy they made this whole process smooth

The salesperson and loan officer are very helpful and responsive. Catered to me every step of the way. The only thing that got me were the placements of the thermostat upstairs and downstairs. Both are only about 42 inches from the floor. Way too low for me. I’m 5’8 and my son is over 6 feet. I am a disabled veteran and I can’t see LCD screens unless they are straight in front of me. I asked for them to move it higher as like any other new or old homes I’ve been to that I and all I got was static and a definite no. I looked at all the other Richmond American homes in my neighborhood and non are happy about it. Other than the usual few scoffs here and there for minor mistakes and mishaps, the thermostat really bugs me the most even just by looking and thinking about it. I have a brand new home and apparently it is made for very short people to have the thermostat close to eye level. Finger and hand prints all over the place and the garage not painted inside. Only 2 drawers in the house. Just cabinets with no drawers in the kitchen and bathrooms. Other than that, I love my new house. I just wish they can fix the small things such as raising a thermostat. IT REALLY BOTHERS ME!!! —Nick ... More

I still have a lot of pending issues that need to be fixed, it’s been almost a month now since I requested them. Some of the issues never get resolved like the crack wood that support the roof.

Caleb and Anthony are the rockstar in our home buying experience. They were professional, pleasant to work with and answers all our questions. They both gave us timely updates regarding our house and made sure we are satisfied. Chris from the lender however sent me a “formality” mortgage rate lock in form to sign which made me think I had a lower interest rate of 6.5%. My credit was checked before this form was sent and was within the 60 days I was allowed to lock in. Instead of locking me in, I was sent this form which made me think i was getting a lower interest rate. I was later told that my actual rate is 7.3%. ... More

The timeline promised was definitely met and delivered.

Basically, it was a good experience. I am very pleased with my home.

My experience for my new home was not properly installed heat and cold insulation protecting heat during summer time During heat waves my house reached over 98 degrees if you don’t used air conditioning.I used to live in Stockton I never experienced 98 degrees inside my home even outside with 115 degrees.

We had a good experience with our sales rep Betty from when we first met her. This made us proceed with the purchase of our home. We were told from the start that it would take 6-8 months to build & complete our home to which we were okay with. We finally moved into our home & after a few days of unpacking, decorating our new home, & having to finally get familiarized with everything, we noticed many things to which it looked like the builder/contractors rushed on installing. We have submitted a few warranty tickets already (Paul has been fantastic) but it is upsetting & ridiculous. I understand a new build home is not and will not be 100% perfect but considering that I’m paying almost $600k for a new build home, I expect the house to have proper installation on certain things. I should be able to move in and not have to worry about submitting a warranty ticket for such and such & waste my time or the contractors time to come out & fix the issue when it could’ve been installed properly the first time. I had to fix some improper installation myself & this is unacceptable. It makes us wonder about the quality of the house and how long it will really last. We love our house, the layout of it, & the staff we had made contact with along the way but we had wish for a better move-in experience, especially with a new build home. ... More