Richmond American Homes Reviews in Stockton Lodi, CA

overall experience was good especially betty and victoria but the loan officer she provided me such a stupid lady kim like she has bad attitude never reply to your calls emails and messages i don’t know why hire that kinda idiot people in their teams. if your loan officer is kim good luck to your guys. they need to fire her alteast then her attitude towards truckers little nice

Hi , thank you for building my dream house . However it would have been more cheerful if there was transparency in sales and mortgage team have handled professionally . My sales person ,All was good but I would have appreciated when I look at model houses would have told me what’s the basic model and upgrade model difference , how many lights I will be getting , am I getting 1 sink , extra cost for another sink approx . I came to know upgrades in gallery only . I have to buy solar panel and mortgage to have credits .i felt like there was no transparency. These little things was not transparent. My mortgage team Chris left my mortgage 4/5 weeks before closing date to let me know what’s interest rate I am getting . I was the person contacting Chris to give him ideas can I buy interest down? I clearly said in beginning to lock my interest rates but it wasn’t locked and was stated the other mortgage person left company in Dec. I was left crying ,mentally stress , exhausted at end of closing as I didn’t had enough time to shop around and my mortgage was not handled professionally and with best interest . I will never recommend this mortgage consultant to my friends or family . Jerry and Rigo were best people in your company who made me feel happy about my house and was involved in this process and shared every detail of my house . Ashley was great in gallery Aswell . And least when house owners get house keys , builder or sales give flowers /gift/ token of love / memory to homeowner like flowers . I was given Richmond bag with keys and congratulations . I felt there’s was no love or memory attached just a feedback . I love my house and people who build it . Lot 460 ... More

The total experience with Richmond Homes has been a very disappointing and frankly a very unpleasant one. What is said and presented by the Sales Associate is not what you will get. You will find out that very cheap materials have been used, and very poor craftsmanship in construction of the home. Every time the shower and toilets are used on the second floor, the sound of the water coming down the pipes in the walls of the first floor is extremely loud and very annoying. The price of the home goes higher with additions given to you after you have placed your honest money for the downpayment later to discover you have been over charged for items that are standard in most homes. Once the mistakes are pointed out, they come back with a line, "my mother's house has the same thing installed" or "you can buy it at Home Depot and change it yourself" ... More